General Terms and Conditions MASTERS EXPO 2021

Article 1 - Definitions

In these General Terms and Conditions of Participation of MASTERS EXPO (hereafter referred to as 'Terms and Conditions') the following terms shall have the following meanings: 'Fair MASTERS EXPO; 'Organiser' means MASTERS HQ; 'Exhibitor' means any natural or legal person with whom the Organiser negotiates the conclusion of an Agreement; 'Agreement' means the agreement between the Organiser and the Exhibitor relating to participation in the Exhibition as well as any amendment or addition thereto; 'Exhibition Area' means Amsterdam RAI complex, Europaplein, Amsterdam.

Article 2 - Applicability

These Conditions form part of the Agreement and apply to all related (legal) acts between the Organiser and the Exhibitor. The applicability of any specific or general conditions or stipulations of the Exhibitor or third parties is expressly rejected by the Organiser.

Article 3 - General

The Fair will take place on 17, 18, 19, 20, 21 and 22 November 2021 in the Amsterdam RAI, Europaplein, Amsterdam. On Wednesday 17 November 2021, the Fair will be open from 16.00 to 22.00. On Thursday 18 November, the fair will be open from 12.00 to 22.00. On Friday 19 November, the Fair will be open from 12.00 to 22.00, on Saturday 20 November from 10.00 to 17.00 and on Saturday night (VIP night) from 20.00 - 01.00. Sunday 21 November from 11.00 to 21.00 and Monday 22 November from 12.00 to 19.00. Organiser has the right to unilaterally change the opening hours.

Article 4 - Conclusion of agreement

An Agreement is only concluded if and in so far as the Organiser accepts in writing an Exhibitor's application to take part in the Exhibition. The Organiser expressly reserves the right to refuse participation in the Exhibition after registration, without giving reasons and without this giving rise to any claim for the applicant.

Article 5 - Obligations of the Organisation

The Organiser is responsible for the preparation and organisation of the Exhibition, the provision of publicity concerning the Exhibition, the rental of the Exhibition Space, security, the presence of a secretariat and the provision of standard stand space or having it provided. Only the Organiser will allocate an Exhibitor a stand space in the Exhibition Area, taking the wishes of the Exhibitor into account as much as possible. The Organiser reserves the right to allocate to the Exhibitor a larger or smaller stand space than requested by the Exhibitor, without this giving rise to any claim on the part of the Exhibitor.

Article 6 - Obligations of the Exhibitor

The exhibitor shall pay the participation fee in accordance with the provisions of Article 11. The exhibitor must set up and break down the rented stand space in good time in accordance with the provisions of Article 7. The exhibitor must use the stand space allocated to him exclusively for exhibition purposes; he must supervise his stand during the opening hours of the Fair, or have it supervised; he must not exhibit goods under the name of a third party and/or display and/or distribute promotional materials of a third party within the allocated stand space; he must not in any way exhibit outside the allocated stand space, engage in promotional activities and/or trade in the broadest sense of the word; he must comply with the instructions of the Organiser and its staff and security personnel. The exhibitor will ensure that the set-up of the stand and the goods and services exhibited by him are in accordance with all relevant laws and regulations, including, among other things, applicable fire safety regulations, municipal bye-laws and household regulations of the Exhibition Area.

The Organiser reserves the right to instruct the Exhibitor, if necessary, to change the layout of its stand, either in the interests of the Exhibition or because of the aforementioned laws and regulations. The Organiser is entitled, if necessary, to have changes to the stand carried out by the stand construction company contracted by the Organiser. The Exhibitor is responsible for the additional costs involved. The Exhibitor is responsible for the conduct of all persons appointed by him or working under his supervision. The Organiser is entitled to remove from the Exhibition Area anyone who endangers or threatens to endanger the peace and order, or who violates the generally accepted standards of decent behaviour and good manners, at the sole discretion of the Organiser.

The Organiser and its staff and members of the security service shall at all times have free access to all stand spaces in order to carry out checks or activities in the interest of the Exhibition. If during or prior to the Exhibition there is reasonable doubt as to the origin or ownership of an object, the Exhibitor undertakes to have the object in question stored in a closed space designated by the Organiser in order to ascertain its origin or ownership. In such a case, the Exhibitor will cooperate fully in order to minimise unwelcome publicity for the Fair and/or the Organiser.

Article 7 - Time schedule for assembly / disassembly

The Exhibition Area will be open for building and setting up stands as well as for bringing in exhibition materials for free construction on Monday 15 November from 8:00 to 20:00, Tuesday 16 November from 8:00 to 20:00 and Wednesday 17 November from 8:00 to 13:00, unless otherwise agreed. Uniform construction starts Tuesday 16 November 2021. The stands mustbecompletely built and furnished by13:00 on Wednesday 17 November2021. Removal of the exhibition materials as well as dismantling and disposal of the stands must take place on Monday 22 November 2021 from 19:45 to 00:00. And Tuesday 23 November 2021 from 8:00 to 20:00 hours for free construction only, unless otherwise agreed. If the exhibitor fails to meet the above deadlines, the organiser reserves the right to take appropriate measures, including, inter alia, denying the exhibitor participation in the Exhibition and dismantling and removing the stand at the exhibitor's expense. Construction times can be changed by the Organiser without giving reasons.

Article 8 - Cancellation by the Organiser

The Organiser may cancel, move and/or postpone the Exhibition for compelling reasons, at its discretion, by means of a verbal and/or written notification to the Exhibitor. In the event of relocation and/or postponement, the Exhibitor will be bound by this. The Organiser is in no way liable for any damage suffered or yet to be suffered by the Exhibitor and/or third parties as a result of the cancellation, relocation and/or postponement. In the event of cancellation, the Organiser will not refund the participation fees already paid by the Exhibitor at the time of the cancellation. In the event of force majeure, the provisions of Article 15 apply and the Exhibitor cannot claim a refund of the participation fees already paid. The Organiser advises the Exhibitor to ensure that a cancellation clause is included in its own insurance policy.

Article 9 - Cancellation by the Exhibitor

The Exhibitor has the right to cancel its participation in the Fair up to six months before the start of the Fair on 15 May 2021, stating specific reasons, unless otherwise agreed in writing. In this case 50% of the total participation fee must be paid by the Exhibitor to the Organiser. In the event of cancellation up to four months prior to the date of the fair, 15 July 2021, the Exhibitor shall pay 75% of the total participation fee. In the event of cancellation up to 1 month before the construction of the Exhibition, 15 October 2021, 100% of the total participation fee is payable by the Exhibitor. In case of cancellation after 15 October 2021, 125% of the total participation fee is payable by the Exhibitor to the Organiser. The 125% cancellation fee represents the costs already incurred by the Organiser and the costs still to be incurred as a result of the cancellation. In the event of cancellation, the cancellation fee must be paid immediately with a maximum payment period of 14 days. The above also applies to multi-year contracts. The cancellation fee is calculated based on the sum of all years.

Article 10 - Prices

All prices and other rates of the organiser are expressed in euros and are exclusive of turnover tax (VAT). The participation fee includes the costs of the stand space, the rental of the exhibition space and extras agreed upon in writing. The participation fee does not include other costs such as transport, loading, unloading and placing of the exhibitor's materials; travel and accommodation costs of the stand crew; extra furnishing of the stand with for instance furniture, showcases, decorations and extra lighting. The Organiser is entitled to pass on increases in cost price factors to the exhibitor by means of a tariff increase. If such a rate increase is passed on within one month after the conclusion of an agreement, the exhibitor is entitled to terminate the agreement with immediate effect.

Article 11 - Payment

Together with the written confirmation of participation, the exhibitor will receive a written confirmation of the payment arrangements made. The Exhibitor will explicitly comply with the arrangements made. At the latest fourteen weeks prior to the Exhibition, or as much earlier as stipulated by the organiser, the Exhibitor will receive an invoice or final partial invoice for the total participation sum. This invoice must be paid within fourteen days after the invoice date. If a registration is made less than fourteen weeks before the opening of the Exhibition, the Exhibitor will receive an invoice for the total participation sum together with the written confirmation of participation. The participation fee must be paid by the exhibitor within five days, whereby the participation fee must be credited to the organiser's account within five days.

If the full participation fee has not been credited to the organiser's account one month before the start of the exhibition, 15 October 2021, payment of 125% of the participation fee must still be made and participation will be excluded.

All amounts owed to the organiser must be paid without discount, deduction or settlement. Furthermore, the exhibitor is not entitled to suspend any payment obligation towards the organiser. The Organiser is entitled to deny the exhibitor access to the Exhibition until full payment has been made by the exhibitor. By expiry of the payment term, the exhibitor is automatically in default. The exhibitor shall owe default interest of 1% per month on all amounts not paid at the latest one month, 15 October 2021, before the construction of the Exhibition, as from that day, to be calculated until the day of full payment, whereby a part of the month shall be calculated as a full month. Each time after the end of a year, the amount on which the interest is calculated is increased by the interest owed over that year. If the exhibitor is in default towards the organiser, he is obliged to fully reimburse the organiser for the extrajudicial and judicial costs. The extrajudicial costs to be reimbursed by the exhibitor will amount to at least 15% of the unpaid amount, with a minimum of € 200. This provision may also be invoked in the event that the organiser has sent or caused to be sent only one reminder, notice of default and/or demand for payment.

Article 12 - Liability of the Organiser

The organiser accepts no liability for damage which in any way results from any actions or omissions by the organiser and/or its subordinates or third parties under its supervision during the set-up, breakdown and running of the exhibition, or which is otherwise connected with the exhibition. The aforementioned includes in particular loss, theft or damage to materials belonging to the exhibitor or third parties; damage as a result of power cuts, power fluctuations and interruptions in heating and lighting; any injury suffered or inflicted by the exhibitor or third parties within the framework of the Exhibition; consequential damage suffered by the exhibitor or third parties, including loss due to delay, loss of profits, financial loss and intangible loss. Neither is the organiser liable for the content of the message disseminated by the exhibitor during the exhibition.
In the unlikely event that the organiser is nevertheless held liable, then the liability of the organiser towards the exhibitor is at all times limited to a maximum of ten percent of the amount of the agreed participation fee.

Article 13 - Liability of the Exhibitor

The exhibitor is liable for all damage which in any way results from any action or omission by the exhibitor and/or his subordinates or third parties under his supervision during the construction, dismantling and running of the Exhibition, or which is otherwise connected with the Exhibition. The aforementioned includes in particular damage inflicted on stand materials and/or injury inflicted on persons during the said period in the exhibition space.

If an Exhibitor shows signs of having a cold or has a fever of up to 38 degrees Celsius, the Organiser is entitled to refuse the Exhibitor or to remove him from the Exhibition without consultation.

Article 14 - Indemnification

The exhibitor indemnifies the organiser against claims from third parties for whatever reason, including compensation for damage, costs or interest. More specifically, the exhibitor indemnifies the organiser against all claims of third parties regarding the use by the organiser of text and/or visual material provided by the exhibitor, including claims of third parties regarding (alleged infringement of) intellectual property rights and/or regulations regarding advertising. The exhibitor also indemnifies the organiser against all claims of third parties, under whatever heading, with regard to loss, theft or decrease in value of goods and/or damage and/or injury inflicted upon persons, which are connected with the exhibition.

Article 15 - Force majeure

In the event that the organiser is unable to meet its obligations towards the exhibitor due to a non-attributable failure, the fulfilment of those obligations will be suspended for the duration of the force majeure situation. Force majeure is in any case understood to mean any circumstance beyond the control of the organiser, as a result of which the fulfilment of its obligation towards the exhibitor is fully or partially impeded, or as a result of which the fulfilment of its obligations cannot reasonably be required from the organiser, regardless of whether the circumstances were foreseeable at the time of concluding the Agreement. Such circumstances will in any case include: states of emergency (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-performance by suppliers on whom the organiser depends for the implementation of the Agreement (including the operator of the exhibition space and the stand construction company), break-ins, telecommunication malfunctions and/or in connection with any instruction by the competent authorities. If the force majeure situation lasts longer than thirteen months, both parties are entitled to dissolve the Agreement entirely or partially by registered letter, insofar as the force majeure situation justifies this.

Article 16 - Insurance

Materials of the exhibitor and third parties, as well as transport, delay, loss, theft, damage and depreciation thereof, personal injury and consequential damage are not covered by the insurance of the organiser and the organiser is not liable for this. The organiser explicitly advises the exhibitor to take out the necessary insurance himself.

Article 17 - Default / dissolution

If the exhibitor does not properly or timely comply with any obligation arising for him from the contract, he is without notice in default and the organiser is entitled to suspend the performance of the contract until compliance by the exhibitor is sufficiently guaranteed; and/or to terminate the contract partially or entirely without refunding certain invoices. In case of (provisional) suspension of payment, bankruptcy, shutdown or dissolution of the business of the exhibitor, the contract with the exhibitor will be dissolved by operation of law.

Article 18 - Partners at the stand

The exhibitor must request prior written permission from the organiser for participating parties on the stand, including partners and suppliers. This applies to any party visibly present with a logo or other name statement and other presence in the broadest sense of the word. The organiser reserves the right to assess per party whether permission will be granted. This will be made known in writing in advance. If the exhibitor does not request permission from the organiser for participating parties in advance, the exhibitor risks having these parties removed from the stand. The exhibitor also risks a fine of € 1500,- per party that has not been reported. Without written permission from the organiser, participation of third parties unknown to the organiser is not allowed at all.

The exhibitor must report all caterers at their stand to the Organiser. The caterers must supply a valid HACCP form to Organiser before the construction of the Exhibition.

Article 19 - Amendments and supplements

Changes and additions to any provisions in an agreement and/or conditions will only apply if they are recorded in writing by organiser and only relate to the agreement in question.

Article 20 - Transfer of rights

The organiser is at all times permitted to transfer the rights arising from the agreement to third parties. The exhibitor is only entitled to do so with the prior written permission of the organiser.

Article 21 - Applicable law and competent court

Dutch law applies to these terms and conditions and to the agreement. All disputes that arise as a result of an agreement or these terms and conditions will be settled by the competent court in Amsterdam, unless the law prescribes otherwise.

General Conditions MASTERS EXPO2021

Clause 1 - Definitions

In these General Conditions for participation in MASTERS EXPO (hereinafter referred to as 'Conditions') the following terms are given to have the following meanings: Fair: MASTERS EXPO, Organiser: MASTERS HQ., Exhibitor: any natural or legal person with whom the Organiser negotiates the conclusion of an Agreement, Agreement: the agreement concluded between Organiser and Exhibitor for participation in the fair and any amendments or additions to that agreement, Exhibition Venue: Amsterdam RAI complex, Europaplein, Amsterdam.

Clause 2 - Applicability

These Conditions constitute part of the Agreement and apply to all related (legal) negotiations between Organiser and Exhibitor. Organiser expressly rejects the applicability of any of the Exhibitor's or any third party's specific or general conditions or stipulations.

Clause 3 - General

The fair will be held on 17, 18, 19, 20, 21 and 22 November 2021 in the Amsterdam RAI, Europaplein, Amsterdam. Wednesday 17 November 2021 the fair will be open from 16.00 to 22.00 hours. On Thursday 18 November the fair is open from 12.00 to 22.00. The fair is open from 12.00 to 22.00 hours on Friday 19 November, from 10.00 - 17.00 hours on Saturday 20 November. Saturday evening is the VIP evening from 20.00 - 01.00. From 11.00 - 21.00 hrs on Sunday 21 Novemberand from 12.00 - 19.00 hrs on Monday 22 November. Organiser has the right to unilaterally adjust the opening hours.

Clause 4 - Conclusion of an Agreement

An Agreement is only concluded if and insofar as Organiser accepts a registration by Exhibitor for participation in the fair in writing. Organiser expressly reserves the right to refuse participation in the fair after registration without giving any reason and without the registrant being able to derive any rights from such refusal.

Clause 5 - Obligations of the Organization

Organiser shall take care of the preparation and organization of the fair, publicity for the fair, the rental of the Exhibition Venue, security, the presence of a secretarial office and the supply of standard stand areas. Only Organiser shall allocate Exhibitor a stand area in the Exhibition Venue, considering the Exhibitor's wishes as far as possible. Organiser reserves the right to allocate Exhibitor a larger or smaller stand area than Exhibitor has requested, without Exhibitor deriving any rights from such allocation.

Clause 6 - Obligations of the Exhibitor

Exhibitor shall remit the participation fee in accordance with what is defined in that respect in Clause 11. Exhibitor shall furnish and decorate the rented stand area promptly and dismantle it in accordance with what is defined in that respect in clause 7. Exhibitor shall use the allocated stand area solely for exhibition purpose, shall supervise or arrange supervision of his stand during the opening hours of the fair, shall not exhibit any goods at the allocated stand area under the name of third parties and / or display or distribute promotional materials of third parties, shall not exhibit or organise any promotional activities or conduct any business in the broadest sense of the words outside the allocated stand area and shall follow the instructions of Organiser and its staff and the security personnel. Exhibitor shall ensure that the furnishing and decoration of the stand and the goods and services exhibited are in accordance with all relevant laws and legislation, including the applicable fire regulations, municipal bye-laws and the house rules of the Exhibition Venue.

Organiser reserves the right to instruct Exhibitor, if necessary, to change the furnishing and / or decoration of his stand either in the interest of the Fair or due to the aforementioned law and legislation. Organiser is entitled, where necessary, to have changes made to the stand by the stand building firm contracted by Organiser. Exhibitor is responsible for any associated costs. The exhibitor is responsible for the conduct of all persons appointed by him or working under his supervision. The exhibitor is entitled to remove anyone from the Exhibition Venue who is disturbing the order and peace or threatening to do so or exceeding the generally accepted bounds of respectable behaviour and good manners, the definition of such being solely at the discretion of Organiser.

Organiser and its staff and members of the security service have free access to all stand areas at all times to exercise control or carry out work in the interests of the fair. If, during or before the fair, any reasonable doubt arises as to the origin or ownership of any object, Exhibitor undertakes to allow the object in question to be stored in an enclosed area designated by Organiser to determine the origin or ownership of such object. In such a case, Exhibitor shall cooperate fully in limiting any unwelcome publicity for the fair and / or Organiser as far as possible.

Clause 7 - Construction / dismantling time schedule

The Exhibition Venue is open for constructing and setting up stands and bringing in exhibition materials for free construction on Monday 15 November 2021 from 08.00 to 20.00 hours, Thursday 16 November from 8.00 to 20.00 hours and Wednesday 17 November from 8.00 to 13.00 hours unless otherwise agreed. Uniform construction starts at Thursday 16 November. The stands must be fully furnished and decorated by Wednesday 17 November2021at 13.00 hours.Removal of the exhibition materials and dismantling of the stands must be carried out on Monday 22 November 2021 from 19.45 hours till 00:00. And Tuesday, November 23, 2021 from 8.00 till 20.00 hours only for free construction, unless otherwise agreed. Should Exhibitor fail to comply with the aforementioned times, then Organiser reserves the right to take appropriate measures, including cancellation of participation in the fair and dismantling and removing the stand at the cost of Exhibitor. Build times can be changed by Organiser without giving any reason.

Clause 8 - Cancellation by Organiser

Organiser has the right to cancel, relocate and / or postpone the Fair by informing Exhibitor by means of verbal and / or written cancellation and / or notification for important reasons, at the discretion of Organiser. In the event of relocation and / or postponement, Exhibitor is bound by this. In the event of a cancellation, relocation and / or postponement, Exhibitor is bound by this. In the event of cancellation, Organiser shall not refund Exhibitor any participation fees already paid by Exhibitor at the time of cancellation. In the event of force Majeure, what is defined in clause 15 applies and Exhibitor cannot claim any refund of participation fees already paid. Organiser advises Exhibitor to ensure that a cancellation clause is included in his own insurance.

Clause 9 - Cancellation by Exhibitor

Exhibitor has the right to cancel his participation in the fair up to six months before the setup of the fair, 15 May 2021, giving his reasons unless otherwise agreed in writing. In this case, Exhibitor shall pay Organiser 50% of the total participation fee. In the event of cancellation within four months of the setup of the fair, 15 July 2021, the Exhibitor shall pay 75% of the total participation fee. Cancellation till 1 month before the event, 15 October 2021, Exhibitor shall pay Organiser 100% of the total participation fee. Cancellation after 15 October 2021, the Exhibitor shall pay 125% of the total participation fee. The cancellation fee of 125% represents the costs already incurred and to be incurred as a result of the cancellation. Upon cancellation, the cancellation fee must immediately be paid with a maximum payment period of 14 days. The above also applies to multi-year contracts. The cancellation fee is calculated based on the sum of all years.

Clause 10 - Prices

All Organisers prices and other rates are expressed in Euros and exclusive of turnover tax (VAT). The participation fee includes the costs of the stand area, the rental of the Exhibition Venue and extras agreed in writing. The participation fee does not include other costs such as transport, loading, unloading and installing Exhibitor's materials, travel and accommodation expenses for the stand personnel, or extra fitting out of the stand with furniture, display cases, decoration or extra lighting, for example. Organiser is entitled to charge Exhibitor for increases in cost price factors, for example, by means of an increase in rates. If such a rate, increase is charged within one month of concluding an agreement Exhibitor is entitled to dissolve the agreement immediately.

Clause 11 - Payment

Along with the written confirmation of participation, Exhibitor will receive a written confirmation of the payment agreements made. Exhibitor shall strictly observe the agreements made. No later than fourteen weeks before the fair, or as much earlier as prescribed by Organiser, Exhibitor will receive an invoice or last part invoice for the total participation fee. This invoice must be remitted within fourteen days of the invoice date. If registration takes place less than fourteen weeks before the opening of the fair, then Exhibitor will receive an invoice for the entire participation fee at the same time as written confirmation of participation. Exhibitor shall remit the participation fee within five days whereby the participation fee must be credited to Organiser's account within five days. If the entire participation fee has not been credited Organiser's account one month before setup of the fair, 15 October 2021, then payment is still due, but participation is ruled out. All amounts due to Organiser must be remitted without discount, withholding or deduction. Exhibitor has no right to suspend any obligation to pay Organiser. Organiser is entitled to refuse Exhibitor access to the fair until Exhibitor has made full payment. On expiry of the payment period Exhibitor is automatically in default. Default interest is payable by Exhibitor on all amounts not paid by one month before setup of the fair, 15 October 2021, from that day at 1% per month, calculated up to the day of full payment whereby part of a month is calculated as a full month. Each year, at the end of the year, the amount on which the interest is calculated will be increased by the interest owed for that year. If Exhibitor is in default in respect of Organiser he is obliged to pay Organiser all costs incurred both in and out of court in full. The costs incurred out of court payable by Exhibitor amount to at least 15% of the amount remaining unpaid, with a minimum of € 200 each time. This condition can be invoked even if Organiser has only had to send a single reminder, notification of default or demand or instruct a third party to do so.

Clause 12 -Organiser's liability

Organiser does not accept any liability for damage ensuring in any way from any acts or emissions on the part of Organiser or its subordinates or third parties under its supervision during the setup, dismantling or duration of the fair or in any other way connected to the fair. The aforementioned includes, in particular, loss, theft or damage of materials belonging to Exhibitor or third parties, damage as a result of power cuts, variations in current or interruptions in the heating or lighting, any injury sustained by Exhibitor or third parties within the context of the fair, resulting damage suffered by Exhibitor or third parties, including losses due to delays, trading losses, financial loss and immaterial damage. Neither is Organiser liable for the content of the message expressed by Exhibitor during the fair. Should the Organiser nevertheless be held liable then Organiser's liability towards Exhibitor is limited at all times to a maximum of ten percent of the amount of the agreed participation fee.

Clause 13 -Exhibitor's liability
Exhibitor is liable for all damage ensuring from any act or emission on the part of Exhibitor or his subordinates or third parties under his supervision during the setup, dismantling and duration of the fair or in any way connected with the fair. The above includes, in particular, any damage caused to stand materials and injury sustained by persons during the aforementioned period in the Exhibition Venue.

Clause 14 - Indemnification

Exhibitor indemnifies Organiser against any claims by third parties including remuneration of losses, costs or interest. More particularly, Exhibitor indemnifies Organiser for all claims by third parties in respect of the use by Organiser of any text or image material supplied by Exhibitor, including claims by third parties in respect of (alleged infringement of) intellectual property rights and / or regulations with regard to advertising. Exhibitor also indemnifies Organiser against all claims by third parties whatsoever in respect of loss, theft or depreciation of goods and/or damages or injury sustained by persons connected in any way with the fair.

Clause 15 - Force Majeure

If Organiser is unable to fulfil its obligations towards Exhibitor due to a non-attributable shortcoming, compliance with that obligation will be suspended for the duration of the force majeure. Force Majeure is given to mean, in any event, any circumstance independent of Organiser's will that obstructs the fulfilment of its obligation towards Exhibitor either partly or entirely, or due to which fulfilment of its obligations cannot reasonably be demanded of Organiser, regardless of whether the circumstances could have been foreseen at the time of concluding the Agreement. Such circumstances include, in any event: states of emergency (such as extreme weather conditions, fire and lightning strike), strikes, diseases, epidemics and pandemics, non-compliance by suppliers on whom Organiser is dependent for execution of the Agreement (including the operator of the Exhibition Venue and the stand building company), burglary, telecommunication breakdowns and/or in connection with any instruction from relevant authorities. If the force majeure persists for longer than thirteen months, then both parties have the right to dissolve the Agreement entirely or partially by registered post insofar as the force majeure situation justifies as much.

Clause 16 - Insurance

Organiser's insurance does not cover materials belonging to Exhibitor and third parties as well as transport, delays, loss, theft, damage and depreciation thereof, personal injury and consequential loss and organiser is not liable for this. Organiser expressly advises Exhibitor to conclude the necessary insurances himself.

Clause 17 - Default / dissolution

If Exhibitor fails to fulfil any obligation ensuing from the Agreement properly or on time, then he is deemed to be in default without notice of default and Organiser is entitled to suspend execution of the Agreement until fulfilment by Exhibitor has been sufficiently ensured and / or dissolve the Agreement partially or entirely without refund of any payments. In the event of (temporary) moratorium on payment, bankruptcy, closure or dissolution of Exhibitor's company, the Agreement with Exhibitor will be legally deemed dissolved.

Clause 18 - Partners at the booth

Exhibitor must request prior written permission from the organiser for participating parties on the stand, including partners and suppliers. This applies to every party that is visibly present with a logo or other name and other presence in the broadest sense of the word. Organizer reserves the right to assess per party whether permission is granted. This will be made known in writing in advance. If the exhibitor has not requested permission from the organizer in advance for participating parties, the exhibitor risks that these parties will be removed from the stand. The exhibitor also risks a fine of

€1.500,- per party that has not been reported. Without written permission from the organizer, participation of third parties unknown to the organizer is not permitted at all.

Exhibitor must report all caterers on their stand to Organizer. The caterers must submit a valid HACCP form to Organizer for setting up the Fair.

Clause 19 - Amendments and additions

Amendments and additions to any of the conditions in an Agreement and / or Conditions are only valid if laid down by Organiser in writing and only apply to the Agreement in question.

Clause 20 - Transfer of rights

Organiser is entitled at all times to transfer the rights ensuing from the Agreement to third parties. Exhibitor is only entitled to do so after prior written consent from Organiser.

Clause 21 - Applicable law and competent court

These Conditions and the Agreement are governed by the law of the Netherlands. Any disputes as a result of an Agreement or these Conditions shall be settled, insofar as not otherwise imperatively prescribed by law, by the competent court of Amsterdam.

GENERAL TERMS AND CONDITIONS MASTERS COMPANY 300

1. Definitions
   • Member: the natural or legal person who places an Order with MASTERS HQ either directly or through a Media Office;
   • Membership: any agreement between MASTERS HQ. and Member or Media Agency for the supply of Services mentioned in the Membership Agreement;
   • Membership contract; the contract concluded between MASTERS HQ. and the Member and/or Media Agency concerning the Membership: MASTERS COMPANY or PREMIUM MASTERS COMPANY or ELITE MASTERS COMPANY or ROYAL MASTERS COMPANY;
   • Plaque: an announcement;
   • MASTERS MAGAZINE: The MASTERS book/magazine;
   • Listing: company details, description, contact details and image for a Member;
   • MASTERS DAILY PAPER: Daily digital newsletter sent from MASTERS HQ;
   • Advertorial: an advertisement or message of an editorial and commercial nature;
   • MASTERS COMPANY: a Member of the MASTERS COMPANY 300;
   • MASTERS ADVISORY BOARD: persons selected by the CEO of MASTERS HQ. who work at MASTERS HQ. or at relations of MASTERS HQ;
   • MASTERS EXPO; the most exclusive business fair in the world;
   • MASTERS & MASLOW; knowledge event during MASTERS EXPO
   • Menu; Overview of all possibilities within MASTERS HQ..;
   • Participant Pass: access pass to MASTERS EXPO
   • General Terms and Conditions: these General MASTERS COMPANY 300 Terms and Conditions;
   • Services: the services provided by MASTERS HQ. to Member based on the Order;
   • Digital Services: The services provided by MASTERS HQ. online;
   • Reinstatement: any subsequent provision of a Service with respect to the same Entry;
   • Submission date: Last date on which MASTERS HQ. will accept material from Member that is still in print for a specific placement;
   • Media agency: the natural or legal person who enters into a Membership Agreement with MASTERS HQ in a professional or business capacity by virtue of a mandate or power of attorney from a Member and who, as such, accepts the applicability of these General Terms and Conditions also on his own behalf;
   • Order: the order for the provision of Services;
   • Client: Member and/or the Media Office;
   • Parties: Customer and MASTERS HQ. together;
   • Membership fee: the net amount owed by the Client, after deduction of discounts, for the Services provided, excluding production costs;
   • MASTERS HQ.: the following companies belonging to MASTERS HQ: MASTERS HQ., established in Amstelveen and with offices in (1182 AL) Amstelveen, at Amstelzijde 87, registered with the Chamber of Commerce in Amsterdam under 57446601,
   • Closing Date: Last date on which MASTERS HQ. still accepts Orders from Member for specific Services to be provided;
   • Website: a website, mobile website, application or other digital medium owned and/or operated by MASTERS HQ;

2. Applicability

• These terms and conditions shall apply to all Membership contracts between MASTERS HQ. and the Customer, their conclusion and execution. These terms and conditions shall therefore be an integral part of the Membership agreement between MASTERS HQ. and the Customer.
• MASTERS HQ. is entitled to unilaterally change these General Conditions. The customer shall be informed in writing of substantial changes to the General Conditions in advance. The changes in the General Conditions shall apply to existing Membership contracts. By placing new Orders (including reinstatements) after the changes in the General Terms and Conditions, the Client shall be deemed to have accepted these changes.
• Deviation from these General Conditions is only possible by written agreement between MASTERS HQ and the Customer.
• MASTERS HQ. explicitly rejects the application of any (general) conditions used by the Customer.
• In the event of a conflict between the provisions of these General Terms and Conditions, the Membership Contract and/or other terms and conditions referred to in these General Terms and Conditions, the following order of precedence shall apply. The Membership Contract shall prevail over the General Terms and Conditions, which shall in turn prevail over any other Terms and Conditions declared applicable.

3. Offer and realisation
   • The Membership contract shall come into effect by written acceptance by the Customer of a written contract provided by MASTERS HQ. or by oral acceptance.
   • MASTERS HQ. may, at the Customer's request, provide a written quotation for the supply of Services. The quotation shall be valid for the period indicated in the quotation. If no time limit is specified in the quotation, the quotation shall be valid for fourteen (14) days.
   • MASTERS HQ. may at the Customer's request grant an Option for the supply of a Service. MASTERS HQ. is at all times entitled to cancel granted Options without indicating any reason.
   • The possibility to purchase Services related to special positions in a MASTERS MAGAZINE or MASTERS DAILY PAPER is limited and may vary from issue to issue.
   • Services in which special colours, such as gold and silver, are incorporated in the entry are only possible on request and on an exceptional basis. Separate rates apply to special colours.
   • A Membership contract is only concluded if the Member is nominated by a MASTERS COMPANY or invited by MASTERS HQ and after approval by the MASTERS ADVISORY BOARD.
   • A maximum of 300 Members can receive the designation MASTERS COMPANY. These 300 Members fall into four levels: MASTERS COMPANY or PREMIUM MASTERS COMPANY or ELITE MASTERS COMPANY or ROYAL MASTERS COMPANY.

4. Rules for delivery
   • If the Customer fails to provide MASTERS HQ. with material in time, reproducible or incomplete and/or material unsuitable for the reproduction method of the medium concerned, MASTERS HQ. shall be entitled to charge the Customer for any additional costs incurred as a result.
   • The Material must be in the possession of MASTERS HQ. before the submission date of the relevant MASTERS MAGAZINE or MASTERS DAILY PAPER. MASTERS HQ. reserves the right not to accept material that is in its possession after the submission date, without prejudice to its right to claim compensation for placement costs and production costs incurred or to charge additional fees if the material can be placed.
   • Material should be submitted via materiaal@mastershq.nl as a digital file prepared according to the specifications listed in the brochure.
   • MASTERS HQ. will take reasonable care of the Materials provided by the Customer. MASTERS HQ. accepts no liability for damage resulting from use or dispatch of this material except in the case of gross negligence.

5. Rejection/suspension
   • MASTERS HQ. is at all times entitled to refuse an entry in case of technical objections, disapproval of the content, nature, scope or form of the entry, as well as for reasons of principle relating to the MASTERS MAGAZINE or MASTERS DAILY PAPER in which the entry would be placed or other serious reasons on the part of MASTERS HQ.
   • MASTERS HQ. also reserves the right to refuse the entry if the material is not in compliance with laws and regulations (Article 6) or not received in time by MASTERS HQ. (Article 4). Refusal to provide the Services on the above mentioned grounds (Article 5.1 and this Article 5.2) shall not affect the Customer's obligation to pay for the agreed Services (placement fees and any production costs incurred).
   • In case the Customer does not, not timely or not adequately comply with one or more of the terms and conditions set forth in these MASTERS COMPANY 300 terms and conditions or agreed upon with MASTERS HQ. MASTERS HQ. shall be entitled - without prejudice to its right to claim damages or performance, at its option - to suspend the performance of the Services for the duration of the failure or to rescind the Membership contract in whole or in part without being obliged to pay any damages.

6. Guarantee/indemnification by the Client

• The customer guarantees that the Mention(s) submitted to MASTERS HQ. comply with legislation and regulations. MASTERS HQ. is entitled to refuse the Services including placement of the Mention(s) which do not comply with the aforesaid legislation. The customer shall in that case remain liable to MASTERS HQ. for the contracted listing space.
• The Customer shall indemnify MASTERS HQ. and third parties working for MASTERS HQ. against any damage and/or claims by third parties in connection with or arising out of: (a) the use of the Services by the Customer/Member; and (b) acts and/or omissions by the Customer/Member in violation of the provisions of the Membership Agreement and these General Terms and Conditions. The Customer shall also indemnify MASTERS HQ. and third parties working for MASTERS HQ. in the above cases against any costs, damages and interest which may arise as a result thereof. This indemnification and compensation shall also apply to any claims by third parties in connection with infringements or alleged infringements of copyright of these third parties, including the European Central Bank with respect to banknotes.
• If the entry contains a reference to a game of chance organised by the Member, the Member shall comply with the Dutch Games of Chance Act and the Promotional Games of Chance Code. The Member shall then also be liable for payment of the tax on games of chance and shall indemnify MASTERS HQ. against any claims by the tax authorities.

7. Execution of Assignment Obligations MASTERS HQ.

• MASTERS HQ. shall provide the Services in accordance with the terms of the Assignment. MASTERS HQ. undertakes to execute the agreements in the Assignment to the best of its abilities.
• MASTERS HQ. reserves the right to suspend the supply of Services to the Customer in whole or in part in case the Customer is in breach of any obligation under the Membership Agreement, including the obligations set forth in this article 7 of these General Terms and Conditions. MASTERS HQ. is entitled to charge the Customer for any costs incurred in connection with the suspension of the supply of its Services.
• MASTERS HQ. strives for the best possible reproduction of the submitted Material but cannot guarantee exact reproduction when providing Services. The Customer must take into account the possibility of printing and colour variations. If the Customer has a complaint regarding the reproduction quality, a proof shall be made by the printer on behalf of MASTERS HQ. Only this proof shall serve as the basis for assessing the reproduction quality.
• MASTERS HQ. is entitled to move Services reserved for a certain edition of MASTERS MAGAZINE to a subsequent edition of MASTERS MAGAZINE.
• Any complaints regarding the Services provided by MASTERS HQ. regarding the reproduction of the listing material, the placement of the listing and/or the colour quality must be communicated to MASTERS HQ. in writing within 21 calendar days after the issue date of the MASTERS MAGAZINE concerned or the first online display.
• Member shall use the Services subject to the provisions of the Membership Contract. The Client shall not be permitted to use Services contrary to the provisions of the Membership Contract, the General Terms and Conditions, the relevant and applicable statutory provisions, the Dutch Advertising Code and the care that is expected in society.
• The Client is not permitted to use the Services for, among other things:

(a) the reproduction and/or disclosure and/or modification of software or other materials if such reproduction and/or disclosure and/or modification infringes on rights, including intellectual property rights, of third parties;

(b) making unlawful statements;

(c) annoying, threatening or otherwise harassing persons;

(d) sending large volumes of e-mail messages (including spam) to third parties, whether or not for commercial purposes;

(e) sending e-mail messages or uploading files that contain viruses or similar software programs that may damage the operation of the services provided by MASTERS HQ., the Internet or the computers and/or software of third parties;

(f) assuming a false identity;

(g) Restrict third parties from using the services and/or the internet provided by MASTERS HQ.

8. 
   Rates

8.1 Each Order shall be governed by the rates charged by MASTERS HQ. at the time or during the period of the provision of Services. MASTERS HQ. MASTERS HQ. may use membership forms whereby no standard rates apply but a price to be determined on a case by case basis.

8.2 With regard to the Services, the Memberhiptariffs are published by means of brochures.

8.3 MASTERS HQ. reserves the right to revise its rates. Unless expressly agreed otherwise, such a rate change shall also apply to the Assignment(s) agreed upon with the Customer for Services not yet rendered. The Customer shall in case of a rate change be entitled to cancel the Order with regard to the part of the Services not yet supplied.

9. Remuneration and payment

• The Customer shall pay for the Services provided by MASTERS HQ. the fee specified in the Membership Agreement, in the manner indicated in the Membership Agreement. Payment of the Services shall take place in three instalments. One invoice of 20% immediately after signing the Membership Agreement, the second invoice of 40% in January and a third invoice of % 40 in June unless the Parties have expressly agreed otherwise. MASTERS HQ. may stipulate that it is entitled to charge advance payments. All fees stated in the Membership Agreement are exclusive of VAT and other government levies.
• For registration, a one-time registration fee of €750 applies, excluding VAT. This fee will be charged on the first invoice.
• MASTERS HQ. shall invoice the Customer for the fees owed by the Customer. The invoices shall be sent digitally. The Customer shall pay the invoices within fourteen (14) days from the invoice date. If the Customer has not paid the invoices within fourteen (14) days after the invoice date, the Customer shall automatically be in default without any notice of default being required.
• If the Customer pays the fees by direct debit, the Customer has the right to reverse the amounts wrongfully debited by MASTERS HQ. within a refusal period of five (5) days.
• If payment by the Client is made by direct debit and a direct debit cannot be executed, administration costs amounting to 2% of the invoice value, with a minimum of €100 (one hundred euros) (excluding VAT) per invoice will be charged.
• The Customer shall not be entitled to set off in any way the amounts payable to MASTERS HQ. against the amounts payable by MASTERS HQ. to the Customer.
• If payment is not made in time or in full, MASTERS HQ. is entitled to suspend the Services. If the term of payment is exceeded, the Customer shall owe an immediately payable surcharge, which surcharge shall consist of a percentage of the respective amount to be paid. This percentage amounts to the statutory interest for commercial contracts, which has been 8.5% since 1 July 2013. In addition, the costs to be incurred in and out of court in connection with shortcomings attributable to the Client in the performance of his obligations, including collection costs, which shall amount to at least 15% of the amount due, shall be for the Client's account.
• The customer is entitled to complain about the invoice to MASTERS HQ for 30 calendar days after the invoice date. This can only be done in writing. After this period this right shall cease to exist. In case of disagreement about a part of an invoice, the Customer is obliged to pay in time those parts of the invoice on which there is no disagreement. The provisions of this article 9 apply in full to those parts. As long as the Client has not signed the Membership contract or the order for the provision of Services, he will not be entitled to complain about invoices arising from that Membership contract or that order.
• If measurement systems are to be used to determine the fee (e.g. to determine the number of clicks or leads), the measurement systems of MASTERS HQ. will be leading. According to industry standards, a difference of up to 10% between measured clicks and ad impressions is not considered unusual. If the difference between the measured clicks and ad impressions is larger than 10%, MASTERS HQ. and the Customer will jointly investigate the cause of the difference with the aim of resolving it. Until the cause of the differences is determined, the measurement results of MASTERS HQ. will be leading in determining the fee.
• If the Services consist of placing a Mention on a specific/special position or other statement for which MASTERS HQ. has to incur additional costs due to specific requirements regarding the printing process, due to Customer's fault, the Mention is not placed in the period prior to the Closing Date, then the surcharge as stated in the rate card, respectively these additional costs shall be paid by Customer.

10. Cancellation

10.1 The Client is not permitted to terminate the cooperation unilaterally after signing the agreement.

10.2 If the Services consist of placing a Mention on a specific/special position or other statement for which MASTERS HQ. has to incur extra costs due to specific requirements regarding the printing process, due to Customer's fault, the Mention is not placed in the period prior to the Closing Date, then extra costs shall be paid by the Customer.

10.3 In case of cancellation by the Customer, 125% of the full amount shall be paid by the Customer to MASTERS HQ. The 125% cancellation fee represents the costs already incurred by MASTERS HQ. and the costs yet to be incurred due to the cancellation. The cancellation fee is to be paid immediately with a maximum payment period of 14 days.

11. Liability

11.1 MASTERS HQ. shall execute the Orders and Services with due care. MASTERS HQ. shall in case of a failure in the performance of its obligations only be liable for any direct or indirect damage, including but not limited to consequential damage, delay damage, loss of orders, loss of profit and processing costs of the Customer related to or arising from the Membership Agreement or the Services if such damage is caused by intent, gross negligence or recklessness on the part of MASTERS HQ. Without prejudice to the above MASTERS HQ. shall not accept any liability for the contents of sachets or samples or other Plus Propositions nor for any damage thereto caused by other sachets or samples or other Plus Propositions attached, glued or applied in their vicinity.

11.2 The liability of MASTERS HQ. shall never exceed the re-performance of the Services as agreed upon with the customer or compensation of up to 50% of the invoice value of those Services in accordance with article 9 of these General Conditions. The compensation shall be related to the extent to which MASTERS HQ. would have failed. Minor deviations shall not give rise to a right to compensation.

11.3 The Customer shall bear the risk of errors in the execution of the placed orders in case of incorrect, untimely or incomplete requests and communications by the Customer to MASTERS HQ.

11.4 MASTERS HQ. shall never be liable for any direct or indirect damage resulting from the entering into (and the completion of) transactions and agreements between the Customer and its contracting parties.

12. Force majeure

12.1 The parties shall not be required to perform one or more obligations under the Order on time if they are prevented from doing so as a result of force majeure. Force majeure includes - but is not limited to - a non-attributable failure by engaged third parties or suppliers, temporary unavailability or inadequate availability of hardware, software and/or internet or other telecommunications connections necessary for the provision of the Services, the disabling of a webpage operated by a third party, as well as any other situation over which MASTERS HQ. or Member cannot exercise (decisive) control. In the event of a force majeure the Parties shall not be obliged to compensate any damage suffered by the other Party as a result of the force majeure. This shall also apply to the inability to execute events due to governmental reasons.

12.2 If the situation of force majeure has lasted longer than 13 (thirteen) months, both Parties shall be entitled to terminate the Assignment by return of post in writing.

12.3 If MASTERS HQ. is prevented by unforeseen circumstances or force majeure from executing an advertisement order or an order to attach a Plus Proposition, MASTERS HQ. shall be entitled to postpone the execution of the order for the duration of the impediment or to cancel the order without being liable for any compensation towards the Customer. In these cases MASTERS HQ. is obliged to inform the Customer as soon as possible about the impediment and to decide on the choice.

13. Duration of dissolution

13.1 Unless explicitly stated otherwise in the Membership contract, the contract period for each year starts on 1 January and ends on 31 December.

13.2 The term of the Membership Contract is three years unless expressly stated otherwise in the Membership Contract. If a Membership contract is entered into for one year, a surcharge of 65% applies to all Memberships.

13.3 Both Parties shall be entitled to dissolve the Assignment without further notice of default and with immediate effect if:

(a) the other Party is declared bankrupt;

(b) the other Party has filed for bankruptcy;

(c) the other Party has been granted a suspension of payments;

(d) a petition for suspension of payments has been filed for the other Party;

(e) the other Party is dissolved or ceases its business, which for MASTERS HQ. includes ceasing to operate Master MAGAZINE or closing down the Website in respect of which the Order was issued;

(f) the provision of the agreed Services or any part thereof is or threatens to be in breach of any applicable laws or regulations; and

(g) the other Party remains in default of one or more of its obligations under the Membership Contract, even after having been given a reasonable period of time to fulfil its obligation(s).

13.4 MASTERS HQ. is entitled to terminate the Assignment in writing with immediate effect and without stating reasons if the Customer is deemed not creditworthy by MASTERS HQ.

13.5 The Agreement is automatically renewed 6 months before the end of the Agreement for the same agreed period. Termination must take place at the latest before the end of June of the last contractual year.

14. Intellectual Property

14.1 The intellectual property rights to all Services provided or made available by MASTERS HQ. in connection with the Order shall remain vested in MASTERS HQ. or its licensors. To the extent necessary for the use of the Services by the Customer, MASTERS HQ. grants to the Customer during the term of the Order a limited, non-exclusive, non-transferable right to use the intellectual property rights to the Services.

14.2 The copyright, or any other intellectual property right to proposals, concepts, editorial contributions, products or other components of its Services produced by or on behalf of MASTERS HQ. shall remain with MASTERS HQ. unless it can be demonstrated that the Customer's direct contribution to the development has been substantial. Should the Customer infringe the copyright or any other intellectual property right of MASTERS HQ. the Customer shall be liable to pay MASTERS HQ. a penalty equal to the amount of the Customer's payment to MASTERS HQ. in connection with the Services with a minimum of € 25,000 (twenty-five thousand Euros). This amount is due immediately without judicial intervention. Furthermore, the Customer shall compensate MASTERS HQ. for the actual damage incurred.

14.3 The intellectual property rights to materials and information which the Customer provides to MASTERS HQ. as part of the Order shall remain vested in the Customer or its licensors. To the extent necessary for the provision of the Services by MASTERS HQ. the Customer grants MASTERS HQ. for the duration of the Order a limited, non-exclusive, non-transferable right to use the intellectual property rights. The Customer shall indemnify MASTERS HQ. against all third party claims and consequential claims by third parties regarding the use by MASTERS HQ. of the materials and information provided by the Customer to MASTERS HQ. and the intellectual property rights thereon.

15. Privacy / Cookies

15.1 MASTERS HQ. shall provide the Services and process the Customer's data in accordance with MASTERS HQ. privacy policy and cookie policy. The Customer hereby grants MASTERS HQ. permission to process the Customer's personal data in accordance with the privacy and cookie policy.

15.2 Personal data collected, obtained or otherwise processed as part of the Order shall at all times be and remain the property of MASTERS HQ. unless MASTERS HQ. and the Customer agree otherwise in writing regarding the use, processing or other activity of such personal data.

16. Confidentiality

16.1 Parties shall observe secrecy with regard to confidential and/or business-sensitive information provided by the other Party during the formation and the term of the Assignment. This obligation shall also continue after the termination of the Assignment.

16.2 The above obligation of confidentiality does not exist if and to the extent that:

(a) A Party is required to disclose the information by law or by duly authorized order of a public authority;

(b) the information is in the public domain at the time of disclosure and is widely known; and

(c) at the time of disclosure to the other Party, such information was already in the possession of that Party or had been independently developed by that Party without the use of the information provided.

17. Other provisions

• The content of the Assignment and the General Terms and Conditions jointly determine the legal relationship between the Parties and supersede all previous agreements between the Parties regarding the subject matter of the Assignment.
• MASTERS HQ. may at its discretion involve third parties in the execution of the Assignment.
• The Customer is not entitled to transfer its rights and obligations under the Assignment to third parties without MASTERS HQ.'s prior written consent. MASTERS HQ. may however transfer its rights and obligations under the Assignment without the prior written consent of the Customer. MASTERS HQ. shall inform the Customer in writing of such a transfer of rights and obligations.
• If and to the extent that any part or provision of these General Terms and Conditions or the Assignment proves to be in conflict with any mandatory provision of national or international law, this shall not affect the validity of the remaining part of these General Terms and Conditions or the Assignment. Instead of the part that is contrary to the law, the Parties shall adopt new provisions that correspond as closely as possible with the purport of the invalid provision.
• In the event of a conflict between the provisions of the General Terms and Conditions and the Order, the provisions of the Order shall prevail.

18. Applicable law/competent court

18.1 These General Terms and Conditions and all Assignments shall be governed exclusively by Dutch law.

18.2 Disputes arising from the Assignment and/or the General Conditions shall, if no amicable settlement can be reached between MASTERS HQ. and the Customer, be submitted to the competent court in Amsterdam.

These General Terms and Conditions were last amended on 26 May

GENERAL TERMS AND CONDITIONS FOR ADVERTISING MASTERS MAGAZINE

1. Definitions
   • Advertiser: the natural or legal person who places an Order with MASTERS HQ either directly or through a Media Agency;
   • Advertisement: the advertisement or message on behalf of an Advertiser;
   • Advertising Contract: any agreement between MASTERS HQ. and Advertiser or Media Agency concerning the supply of Services;
   • Advertisement Material: material used to compose an Advertisement;
   • Advertorial: an advertisement or message of an editorial and commercial nature;
   • General Terms and Conditions: these General Terms and Conditions of Advertising;
   • Services: the services to be provided by MASTERS HQ. to the Advertiser based on the Order. The Services in any case include: reproduction and/or publication of an Advertisement in the MAGAZINE of MASTERS HQ.
   • Reinstatement: any subsequent supply of a Service in relation to the same Advertisement;
   • Submission Date: Last date on which MASTERS HQ. accepts print-ready material from the Advertiser for a specific advertisement placement;
   • Media Office" means the natural or legal person who enters into an Advertising Agreement with MASTERS HQ. in a professional or business capacity by virtue of a mandate or power of attorney from an Advertiser and who, as such, accepts the applicability of these General Terms and Conditions also for himself;
   • Order: the order for the provision of Services;
   • Client: Advertiser and/or Media Agency;
   • Parties: Customer and MASTERS HQ. together;
   • Placement Costs: the net payment owed by the Client, after deduction of discounts, for the Services provided, excluding production costs;
   • MASTERS HQ.: the following companies of MASTERS HQ. BV: established in Amstelveen and with offices in (1184 TZ) Amstelveen, at Amstelzijde 87, registered with the Chamber of Commerce in Amsterdam under 57446601,
   • Closing Date: Last date on which MASTERS HQ. still accepts Orders from the Advertiser for specific Services to be provided;

2. Applicability

• These Terms and Conditions shall apply to all advertising contracts between MASTERS HQ. and the Customer, the manner in which they are entered into and their execution. These terms and conditions shall therefore form an integral part of the Advertising Contract between MASTERS HQ. and the Client.
• MASTERS HQ. is entitled to unilaterally change these General Conditions. The customer shall be informed in writing of substantial changes to the General Conditions in advance. The changes in the General Terms and Conditions shall apply to existing Advertising Contracts. By placing new Orders (including Replacements) after changes to the General Terms and Conditions, the Client is deemed to have accepted these changes.
• Deviation from these General Conditions is only possible by written agreement between MASTERS HQ and the Customer.
• MASTERS HQ. explicitly rejects the application of any (general) conditions used by the Customer.
• In the event of a conflict between the provisions of these Terms and Conditions, the Advertising Contract and/or other Terms and Conditions referred to in these Terms and Conditions, the following order of precedence applies between these Terms and Conditions. The Advertising Contract prevails over the General Terms and Conditions, which in turn prevail over any other Terms and Conditions declared applicable.

3. Offer and realisation
   • The Advertising Contract shall come into effect through the Client's written acceptance of a written contract provided by MASTERS HQ. or through verbal acceptance.
   • MASTERS HQ. may, at the Customer's request, provide a written quotation for the supply of Services. The quotation shall be valid for the period indicated in the quotation. If no time limit is specified in the quotation, the quotation shall be valid for fourteen (14) days.
   • MASTERS HQ. may at the Customer's request grant an Option for the supply of a Service. MASTERS HQ. is at all times entitled to cancel granted Options without indicating any reason.
   • The possibility to purchase Services related to special positions in a MAGAZINE is limited and may vary per MAGAZINE title and per edition.
   • Services in which special colours, such as gold and silver, are incorporated in the Advertisement are only possible on request and in exceptional cases. Separate rates apply to special colours.

4. Rules for delivery
   • If the Customer fails to provide MASTERS HQ. with advertisement material on time, in good condition, incomplete and/or unsuitable for the reproduction method of the medium concerned, MASTERS HQ. shall be entitled to charge the Customer for any additional costs incurred as a result.
   • The Advertisement Material must be in the possession of MASTERS HQ. before the Delivery Date of the relevant MAGAZINE set by MASTERS HQ. MASTERS HQ. reserves the right not to process and/or place any Advertisement Material that comes into its possession after the Submission Date, without prejudice to its right to compensation for placement costs and any production costs incurred, or its right to charge additional costs if placement is possible.
   • Advertising material should be delivered via masters@mastershq.nlteas a digital file prepared according to the specifications stated in the brochure.
   • MASTERS HQ. shall take customary care with the material made available by the Customer. MASTERS HQ. shall not accept any liability for damage as a result of use or dispatch of this material except in the case of gross negligence.

5. Rejection/suspension
   • MASTERS HQ. is at all times entitled to refuse an Advertisement in case of technical objections, disapproval of the content, nature, spirit or form of the Advertisements as well as for reasons of principle relating to the MAGAZINE in which the Advertisements would be placed or other serious reasons on the part of MASTERS HQ.
   • MASTERS HQ. also reserves the right to refuse the Advertisement if it is in violation of laws and regulations (Article 6) and if MASTERS HQ. does not receive the Advertisement in time (Article 4). (Article 4). Refusal to provide the Services on the above grounds (Article 5.1 and this Article 5.2) does not affect the obligation of the Customer to pay for the agreed Services (Placement Costs and any production costs incurred).
   • In the event that the Client does not, not timely or not adequately comply with one or more of the terms and conditions stated in these Advertising Conditions or agreed upon with MASTERS HQ. MASTERS HQ. is entitled - without prejudice to its right to compensation or performance, at its discretion - to suspend the performance of the Services as long as the failure continues or to terminate the Advertising Contract in whole or in part without being obliged to pay any compensation.

6. Guarantee/indemnification by the Client

• The customer guarantees that the advertisements submitted to MASTERS HQ. comply with legislation and regulations. MASTERS HQ. is entitled to refuse the Services including placement of the Advertisement(s) which do not comply with the aforementioned legislation and the Customer shall in that case remain liable to pay MASTERS HQ. for the contracted advertisement space.
• The Customer shall indemnify MASTERS HQ. and third parties working for MASTERS HQ. against any damage and/or claims by third parties in connection with or arising from: (a) the use of the Services by the Customer/Advertiser; and (b) acts and/or omissions by the Customer/Advertiser contrary to the provisions of the Advertising Contract and these General Terms and Conditions. The Customer shall in addition indemnify MASTERS HQ. and third parties working for MASTERS HQ. in the above cases against costs, damages and interest which may arise as a result thereof. This indemnification and compensation shall also apply to any claims by third parties in connection with infringements or alleged infringements of copyright of these third parties, including the European Central Bank with respect to banknotes.
• If the delivered Ad contains (a reference to) a game of chance organised by the Advertiser, the Advertiser shall comply with the Dutch Games of Chance Act and the Promotional Games of Chance Code. The Advertiser is then also liable for payment of the tax on games of chance and indemnifies MASTERS HQ. against claims from the tax authorities.

7. Execution of Assignment Obligations MASTERS HQ.

• MASTERS HQ. shall provide the Services in accordance with the terms of the Assignment. MASTERS HQ. undertakes to execute the agreements in the Assignment to the best of its abilities.
• MASTERS HQ. reserves the right to suspend all or part of the Services provided to the Customer in the event that the Customer is in breach of any obligation under the Advertising Contract, including the obligations set forth in this Article 7 of these General Terms and Conditions. MASTERS HQ. is entitled to charge the Customer for any costs it incurs in connection with the suspension of the delivery of its Services.
• MASTERS HQ. strives for the best possible reproduction of the submitted material but cannot guarantee exact reproduction when providing Services. The Customer must take into account the possibility of printing and colour variations. If the Customer has a complaint regarding the reproduction quality, a proof shall be made by the printer on the instruction of MASTERS HQ. Only this proof shall serve as the basis for assessing the reproduction quality.
• MASTERS HQ. is entitled to move Services reserved for a certain edition of a MAGAZINE to a subsequent edition of that MAGAZINE.
• Any complaints regarding the Services provided by MASTERS HQ. concerning, among other things, the manner in which the Advertisement material is reproduced, the placement of the Advertisement and/or the colour quality should be communicated to MASTERS HQ. in writing within 21 calendar days after the issue date of the MAGAZINE concerned, or the first showing online.
• Advertiser will use the Services in compliance with the provisions of the Advertising Contract. The Client is not permitted to use the Services in violation of the provisions of the Advertising Contract, the General Terms and Conditions, the relevant and applicable legal provisions, the Dutch Advertising Code and the care that is expected in society.
• The Client is not permitted to use the Services for, among other things:

(a) the reproduction and/or disclosure and/or modification of software or other materials if such reproduction and/or disclosure and/or modification infringes on rights, including intellectual property rights, of third parties;

(b) making unlawful statements;

(c) annoying, threatening or otherwise harassing persons;

(d) sending large volumes of e-mail messages (including spam) to third parties, whether or not for commercial purposes;

(e) sending e-mail messages or uploading files that contain viruses or similar software programs that may damage the operation of the services provided by MASTERS HQ., the Internet or the computers and/or software of third parties;

(f) assuming a false identity;

(g) Restrict third parties from using the services and/or the internet provided by MASTERS HQ.

8. 
   Rates

8.1 Each Order shall be governed by the rates charged by MASTERS HQ. at the time or during the period of the provision of Services. In addition MASTERS HQ. may use advertising forms whereby no standard rates apply but a price to be determined on a case by case basis.

8.2 With regard to the Services, the Advertising rates are published by means of brochures.

8.3 MASTERS HQ. reserves the right to revise its rates. Unless expressly agreed otherwise, such a rate change shall also apply to the Assignment(s) agreed upon with the Customer for Services not yet rendered. The Customer shall in case of a rate change be entitled to cancel the Order with regard to the part of the Services not yet supplied.

9. Remuneration and payment

• The Client shall pay for the Services provided by MASTERS HQ. in the manner indicated in the Advertisement Contract. Payment for the Services shall be made in arrears unless the Parties have expressly agreed otherwise. MASTERS HQ. may stipulate that it has the right to charge an advance payment. All fees stated in the Advertising Contract/Order are exclusive of VAT and other government taxes.
• MASTERS HQ. shall invoice the Customer for the fees owed by the Customer. Invoices shall be sent by post or digitally. The Customer shall pay the invoices within fourteen (14) days from the invoice date. If the Customer has not paid the invoices within fourteen (14) days after the invoice date, the Customer is automatically in default, without notice of default being required.
• If the Customer pays the fees by direct debit, the Customer has the right to reverse the amounts wrongfully debited by MASTERS HQ. within a refusal period of five (5) days.
• If the Client pays the fee by direct debit and a direct debit cannot be executed, administration costs of 2% of the invoice value will be charged.
• The Customer shall not be entitled to set off in any way the amounts payable to MASTERS HQ. against the amounts payable by MASTERS HQ. to the Customer.
• If payment is not made in time or in full, MASTERS HQ. is entitled to suspend the Services. If the term of payment is exceeded the Customer shall owe an immediately payable surcharge, which surcharge shall consist of a percentage of the respective amount to be paid. This percentage amounts to the statutory interest for commercial contracts. In addition, the costs to be incurred in and out of court in connection with shortcomings attributable to the Client in the fulfilment of his obligations, including collection costs, shall be for the Client's account.
• The customer is entitled to complain about the invoice to MASTERS HQ for 30 calendar days after the invoice date. This can only be done in writing. After this period this right shall cease to exist. In case of disagreement about a part of an invoice, the Customer is obliged to pay in time those parts of the invoice on which there is no disagreement. Those parts are fully subject to the provisions of Article 9. As long as Client has not signed the Advertising Contract or the order for the provision of Services, it is not entitled to make a claim in connection with invoices resulting from the Advertising Contract or this Order.
• If the Services consist of placing an Advertisement on a specific/special position or other manifestation for which MASTERS HQ. has to incur additional costs due to specific requirements of the printing process, due to Customer's fault, it does not take place in the period prior to the Closing Date, then the surcharge as stated in the rate card, respectively these additional costs shall be paid by Customer.

10. Cancellation

10.1 The Client is not permitted to terminate the cooperation unilaterally after signing the agreement.

10.2 If the Services consist of placing an Advertisement on a specific/special position or other expression for which MASTERS HQ. has to incur extra costs due to specific requirements regarding the printing process, due to Customer's fault, the Advertisement is not placed in the period prior to the Closing Date, then extra costs must be paid by the Customer.

10.3 In case of cancellation by the Customer of the Digital Services to be provided by MASTERS HQ. the Customer shall be liable for all costs which MASTERS HQ. is already obliged to pay to one or more third parties at the time of cancellation by the Customer.

11. Liability

11.1 MASTERS HQ. shall execute the Orders and Services with due care. MASTERS HQ. shall only be liable for any direct or indirect damage, including but not limited to consequential loss, damage due to delay, loss of orders, loss of profit and processing costs of the Client related to or arising from the Advertising contract or the Services if such damage is caused by intent, gross negligence or recklessness on the part of MASTERS HQ. Without prejudice to the above, MASTERS HQ. shall not be liable for the contents of sachets or samples or other Plus Propositions nor for any damage thereto caused by other sachets or samples or other Plus Propositions attached, pasted or placed in their vicinity.

11.2 The liability of MASTERS HQ. shall never exceed the re-performance of the Services as agreed upon with the customer or compensation for the invoice value of those Services in accordance with article 9 of these General Conditions. The compensation shall be related to the extent to which MASTERS HQ. would have failed. Minor deviations shall not give rise to a right to compensation.

11.3 The Customer shall bear the risk of errors in the execution of the placed orders in case of incorrect, untimely or incomplete requests and communications by the Customer to MASTERS HQ.

11.4 MASTERS HQ. shall never be liable for any direct or indirect damage resulting from the entering into (and the completion of) transactions and agreements between the Customer and its contracting parties.

12. Force majeure

12.1 The parties shall not be required to perform one or more obligations under the Order on time if they are prevented from doing so as a result of force majeure. Force majeure includes - but is not limited to - a non-attributable failure by engaged third parties or suppliers, temporary unavailability or inadequate availability of hardware, software and/or internet or other telecommunications connections necessary for the provision of the Services, the disabling of a webpage operated by a third party, as well as any other situation over which MASTERS HQ. or the Advertiser cannot exercise (decisive) control. In the event of a force majeure the Parties shall not be obliged to compensate any damage suffered by the other Party as a result of the force majeure.

12.2 As soon as the situation of force majeure has lasted longer than one (1) month, both Parties shall be entitled to terminate the Assignment in writing by return of post.

12.3 If MASTERS HQ. due to unforeseen circumstances or force majeure is unable to execute an advertisement order or an order to attach a Plus Proposition, MASTERS HQ. shall be entitled to suspend the execution of the order for the duration of the impediment or to cancel the order without being liable for any compensation towards the Customer. In these cases MASTERS HQ. is obligated to inform the Customer as soon as possible about the impediment and to decide on the choice.

13. Duration of dissolution

13.1 Unless expressly provided otherwise in the Advertising Contract, the contract period shall commence on the date the contract is signed.

13.2 Both Parties shall be entitled to dissolve the Assignment without further notice of default and with immediate effect if:

(a) the other Party is declared bankrupt;

(b) the other Party has filed for bankruptcy;

(c) the other Party has been granted a suspension of payments;

(d) a petition for suspension of payments has been filed for the other Party;

(e) the other Party is dissolved or ceases its business, which for MASTERS HQ. includes ceasing to carry a MAGAZINE title or closing down the Website in respect of which the Order was issued;

(f) the provision of the agreed Services or any part thereof is or threatens to be in breach of any applicable laws or regulations; and

(g) the other Party fails to fulfil one or more of its obligations from the Advertising Contract, even after having been given a reasonable period to fulfil its obligation(s).

13.4 MASTERS HQ. is entitled to terminate the Assignment in writing with immediate effect and without stating reasons if the Customer is deemed not creditworthy by MASTERS HQ.

14. Intellectual Property

14.1 The intellectual property rights to all Services provided or made available by MASTERS HQ. in connection with the Order shall remain vested in MASTERS HQ. or its licensors. To the extent necessary for the use of the Services by the Customer, MASTERS HQ. grants to the Customer during the term of the Order a limited, non-exclusive, non-transferable right to use the intellectual property rights to the Services.

14.2 The copyright, or any other intellectual property right to proposals, concepts, editorial contributions, products or other components of its Services produced by or on behalf of MASTERS HQ. shall remain with MASTERS HQ. unless it can be demonstrated that the Customer's direct contribution to the development has been substantial. Should the Customer infringe the copyright or any other intellectual property right of MASTERS HQ. the Customer shall be liable to pay MASTERS HQ. a penalty equal to the amount of the Customer's payment to MASTERS HQ. in connection with the Services with a minimum of € 25,000 (twenty-five thousand Euros). Additionally the Customer shall compensate MASTERS HQ. for the actual damage incurred.

14.3 The intellectual property rights to materials and information which the Customer provides to MASTERS HQ. as part of the Order shall remain vested in the Customer or its licensors. To the extent necessary for the provision of the Services by MASTERS HQ. the Customer grants MASTERS HQ. for the duration of the Order a limited, non-exclusive, non-transferable right to use the intellectual property rights. The Customer shall indemnify MASTERS HQ. against all third party claims and consequential claims by third parties regarding the use by MASTERS HQ. of the materials and information provided by the Customer to MASTERS HQ. and the intellectual property rights thereon.

15. Privacy / Cookies

15.1 MASTERS HQ. shall provide the Services and process the Customer's data in accordance with MASTERS HQ. privacy policy and cookie policy. The Customer hereby grants MASTERS HQ. permission to process the Customer's personal data in accordance with the privacy and cookie policy.

15.2 Personal data collected, obtained or otherwise processed as part of the Order shall at all times be and remain the property of MASTERS HQ. unless MASTERS HQ. and the Customer agree otherwise in writing regarding the use, processing or other activity of such personal data.

16. Confidentiality

16.1 Parties shall observe secrecy with regard to confidential and/or business-sensitive information provided by the other Party during the formation and the term of the Assignment. This obligation shall also continue after the termination of the Assignment.

16.2 The above obligation of confidentiality does not exist if and to the extent that:

(a) A Party is required to disclose the information by law or by duly authorized order of a public authority;

(b) the information is in the public domain at the time of disclosure and is widely known; and

(c) at the time of disclosure to the other Party, such information was already in the possession of that Party or had been independently developed by that Party without the use of the information provided.

17. Other provisions
    • The content of the Assignment and the General Terms and Conditions jointly determine the legal relationship between the Parties and supersede all previous agreements between the Parties regarding the subject matter of the Assignment.

• MASTERS HQ. may at its discretion involve third parties in the execution of the Assignment.
• Parties shall not be entitled to transfer their rights and obligations under the Assignment to third parties without the prior written consent of the other Party. MASTERS HQ. may transfer its rights and obligations under the Assignment to a group company without the prior written consent of the Customer. MASTERS HQ. shall inform the Customer in writing of such a transfer of rights and obligations.
• If and to the extent that any part or provision of these General Terms and Conditions or the Assignment proves to be in conflict with any mandatory provision of national or international law, this shall not affect the validity of the remaining part of these General Terms and Conditions or the Assignment. Instead of the part that is contrary to the law, the Parties shall adopt new provisions that correspond as closely as possible with the purport of the invalid provision.
• In the event of a conflict between the provisions of the General Terms and Conditions and the Order, the provisions of the Order shall prevail.

18. Applicable law/competent court

18.1 These General Terms and Conditions and all Orders shall be governed exclusively by Dutch law.

18.2 Disputes arising from the Assignment and/or the General Conditions shall, if no amicable settlement can be reached between MASTERS HQ. and the Customer, be submitted to the competent court in Amsterdam.

These General Terms and Conditions were last amended on 1 July 2020.

General Terms and Conditions MEXPO 2021

Article 1 - Definitions

In these General Terms and Conditions for Participation of MEXPO (hereafter referred to as 'Terms and Conditions') the following terms shall have the following meanings: 'Event': MEXPO; 'Organiser': MASTERS HQ.; 'Participant': any natural or legal person with whom the Organiser negotiates an Agreement; 'Agreement': the agreement concluded between the Organiser and Participant in relation to participation in the Event. Flight': participation in the golf tournament. Brand experience'; A concept on a hole. Hole': the place where the Brand experience takes place.

Article 2 - Applicability

These Terms and Conditions form part of the Agreement and apply to all related (legal) acts between the Organiser and a Participant in en Flight or Brand experience. The applicability of any specific or general conditions or stipulations of Participant or third parties is expressly rejected by Organiser.

Article 3 - General

The event will take place on 28 and 29 May 2021 at The Duke Club in Nistelrode.

Article 4 - Conclusion of agreement

An Agreement will only be concluded if and insofar as Organiser accepts in writing an application from the Participant for participation in the Event. The Organiser expressly reserves the right to refuse participation in the Event after registration, without giving reasons and without this giving rise to any claim on the part of the applicant.

Article 5 - Obligations of the Organisation

The Organiser shall be responsible for the preparation and organisation of the Event and the provision of the Brand experience area(s) if agreed. Only the Organiser shall allocate a Hole to the Participant, taking into account the wishes of the Participant as much as possible.

Article 6 - Participant's obligations

Participant will pay the participation fee in accordance with the provisions of Article 11.

Participant must build up and dismantle the Brand Experience in a timely manner in accordance with the provisions of Article 7. Participant will use the assigned Hole exclusively for exhibition purposes; supervise his Brand Experience during the opening hours of the Event or have it supervised; exhibit no goods within the assigned Hole under the name of a third party and/or display and/or distribute promotional materials of a third party; outside the assigned area in no way exhibit, carry out promotional activities and/or trade in the broadest sense of the word; follow the instructions of the Organiser and its staff. Participant will ensure that the set-up of the Brand Experience and the goods and services exhibited by him are in accordance with all relevant laws and regulations, including, among other things, applicable fire safety regulations, municipal bye-laws and household regulations of the area.

Article 7 - Timetable for assembly / disassembly

The Event is open for building and setting up the Brand experience, as well as for bringing in materials on Thursday 27 May from 18:00 - 21:00 or Friday 28 May between 7:30 - 10:00, unless agreed otherwise.

Removal of the materials as well as dismantling and disposal of the Brand experience must take place on Friday 29 May from

18:00 - 22:00, unless otherwise agreed. If the Participant does not meet the above deadlines, the Organiser reserves the right to take appropriate measures, including denial of participation in the Event and dismantling and disposal of the Brand Experience at the Participant's expense.

Article 8 - Cancellation by the Organiser

The Organiser may cancel, move and/or postpone the Event for compelling reasons, at its discretion, by means of a verbal and/or written notice and/or communication to the Participant. In the event of relocation and/or postponement, Participant will be bound by this, unless agreed otherwise. Organiser is in no way liable for any damage suffered or yet to be suffered by Participant and/or third parties as a result of the cancellation, relocation and/or postponement. In case of cancellation, Organiser will not refund the participation fees already paid by Participant at the time of cancellation. In case of force majeure, the provisions of Article 15 apply and Participant cannot claim a refund of the already paid participation fees. Organiser advises Participant to ensure that a cancellation clause is included in his own insurance policy.

Article 9 - Cancellation by Participant

Participant has the right to cancel his participation in the Event, but must pay 100% of the participation fee. In case of cancellation after 28 April 2021, the participant must pay 125% of the total participation sum. The 125% cancellation fee represents the costs already incurred by the Organiser and the costs still to be incurred as a result of the cancellation. In the event of cancellation, the cancellation fee must be paid immediately with a maximum payment period of 14 days.

Article 10 - Prices

All prices and other charges of Organiser are expressed in euros and are exclusive of turnover tax (VAT). The participation fee includes the costs of a Flight and/or the costs of the Brand Experience and extras agreed upon in writing. The participation fee does not include other costs such as transport, loading, unloading and placement of participant's materials; travel and accommodation costs. Organiser is entitled to pass on increases in cost price factors to Participant by means of a rate increase. If such a rate increase is passed on within one month of an agreement being concluded, Participant is entitled to terminate the agreement with immediate effect.

Article 11 - Payment

Together with the written confirmation of participation, Participant will receive a written confirmation of the agreements made. Participant shall emphatically comply with the arrangements made. The Participant will receive an invoice before the start of the Event. This invoice must be paid within fourteen days of the invoice date, unless otherwise agreed.

If the full entry fee has not been credited to the Organizer's account before the Event, payment of 125% of the entry fee is still due and participation will be excluded.

All amounts owed to Organiser must be paid without discount, deduction or settlement. Participant has no further right to suspend any payment obligation to Organiser.
Organiser is entitled to deny Participant access to the Event until full payment by Participant has taken place. By expiry of the payment term, Participant is automatically in default. Participant shall owe a default interest of 1% per month on all amounts not paid before the date of the Event, to be calculated until the day of payment in full, whereby part of the month shall be calculated as a full month. At the end of each year, the amount on which the interest is calculated shall be increased by the interest owed for that year. If Participant is in default towards Organiser, he is obliged to fully reimburse Organiser for the extrajudicial and judicial costs. The extrajudicial costs to be reimbursed by Participant will amount to at least 15% of the unpaid amount, with a minimum of € 200. This provision may also be invoked if the Organiser has sent or caused to be sent only a single reminder, notice of default and/or demand for payment.

Article 12 - Liability of the Organiser

Organiser accepts no liability for damages which in any way result from any act or omission by Organiser and/or its subordinates or supervised third parties during the Event, or which are otherwise related to the Event. The aforementioned includes in particular loss, theft or damage of materials of the Participant or third parties; damage as a result of power cuts, power fluctuations and interruptions in heating and lighting; any injury suffered or inflicted by the Participant or third parties in connection with the Event; consequential damage suffered by the Participant or third parties, including damage caused by delays, loss of profits, property damage and immaterial damage. Neither is the Organiser liable for the content of the message which is communicated by the Participant during the Event. If the Organiser is nevertheless unexpectedly held liable, the Organiser's liability towards the Participant shall at all times be limited to a maximum of ten percent of the amount of the agreed participation fee.

Article 13 - Liability of Participant

The Participant is liable for all damage which in any way results from any action or omission by the Participant and/or his subordinates or third parties under his supervision during the Event, or which is otherwise related to the Event. The aforementioned includes, in particular, damage caused to materials and/or injury caused to persons during said period on the Hole.

If a Participant has signs of a cold or a fever up to 38 degrees Celsius, the Organiser is entitled to refuse the Participant or to remove him from the Event without consultation.

Article 14 - Indemnification

Participant indemnifies Organiser for claims by third parties for whatever reason, including compensation for damages, costs or interest. More specifically, the Participant shall indemnify the Organiser against all claims of third parties which are related to the use by the Organiser of text and/or visual material provided by the Participant, including claims by third parties regarding (alleged infringement of) intellectual property rights and/or regulations regarding advertising. The Participant also indemnifies the Organiser against all claims by third parties, for whatever reason, with regard to loss, theft or decrease in value of goods and/or damage and/or injury inflicted on persons, which are connected with the Event.

Article 15 - Force majeure

If Organiser is unable to fulfil its obligations towards Participant due to a non-attributable failure, the fulfilment of those obligations will be suspended for the duration of the force majeure situation. Force majeure is in any case understood to mean any circumstance beyond the control of Organizer, as a result of which the compliance with its obligation to Participant is wholly or partly prevented, or as a result of which the compliance with its obligations cannot reasonably be required of Organizer, regardless of whether the circumstances were foreseeable at the time of concluding the Agreement. Such circumstances include in any case: states of emergency (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-fulfilment by suppliers on which Organiser is dependent for the implementation of the Agreement, break-ins, telecommunication failures and/or in connection with any instruction by the relevant competent authorities. If the force majeure situation lasts longer than thirteen months, both parties are entitled to fully or partially dissolve the Agreement by registered letter, insofar as the force majeure situation justifies this.

Article 16 - Insurance

Materials of Participant and third parties, as well as transport, delay, loss, theft, damage and depreciation thereof, personal injury and consequential loss are not covered by the insurance of Organiser and Organiser is not liable for this. Organiser explicitly advises the Participant to take out the necessary insurance himself.

Article 17 - Default / dissolution

If Participant does not comply properly or on time with any obligation arising for him from the agreement, he shall be in default without notice of default and Organiser shall be entitled to suspend the execution of the agreement until compliance by Participant has been sufficiently guaranteed; and/or to dissolve the agreement in part or in full without restitution of certain invoices. In case of (provisional) suspension of payment, bankruptcy, shut down or dissolution of the company of Participant, the agreement with Participant will be legally dissolved.

Article 18 - Partners at the stand

Participant must request prior written permission from the organiser for participating parties at the Brand Experience, including partners and suppliers. This applies to every party that is visibly present with a logo or other name statement and other presence in the broadest sense of the word. The organiser reserves the right to assess per party whether permission will be granted. This will be made known in writing in advance. If the Participant does not request permission from the Organiser beforehand for participating parties, the Participant risks having these parties removed from the Brand Experience. The Participant also risks a fine of €1,500 per party that has not been reported. Without written permission from the Organiser, participation of third parties unknown to the Organiser is not permitted at all.

Participant must report all caterers on their Brand experience to the Organiser. The caterers must submit a valid HACCP form to Organiser before the start of the Event.

Article 19 - Amendments and supplements

Amendments and supplements to any provisions in an agreement and/or terms and conditions will only apply if they are laid down in writing by Organiser and only apply to the agreement in question.

Article 20 - Transfer of rights

The Organiser is at all times permitted to transfer the rights arising from the agreement to third parties. Participant is only entitled to do so after prior written consent by Organiser.

Article 21 - Applicable law and competent court

Dutch law applies to these terms and conditions and to the agreement. All disputes that arise as a result of an agreement or these terms and conditions will be settled by the competent court in Amsterdam, unless the law prescribes otherwise.

GENERAL TERMS AND CONDITIONS OF DELIVERY SUBSCRIPTIONS MASTERS HQ BV

These are the General Terms and Conditions of MASTERS HQ BV.

MASTERS HQ BV

Amstelzijde 87

1184 TZ Amstelveen

020 85 11 450

info@mastershq.nl

Chamber of Commerce number: 57446601

VAT number: NL852583461B01

Article 1. Definitions

1.1 MASTERS HQ BV: established in Amstelveen and registered with the Chamber of Commerce as MASTERS HQ BV under registration number 57446601.

1.2 Subscriber: the Customer who enters into an Agreement with MASTERS HQ BV in connection with a Subscription.

1.3 Subscription: the Agreement between MASTERS HQ BV and the Subscriber on the basis of which the Magazine is supplied to the Subscriber on a regular basis during the Subscription period and against payment of the Subscription fee.

1.4 Subscription Fee: the fee payable by the Subscriber to MASTERS HQ BV in connection with the Subscription for each Subscription Period.

1.5 Subscription Period: the term of a Subscription expressed in a period during which the Magazine is periodically delivered to the Subscriber.

1.6 General Terms and Conditions: the present General Terms and Conditions.

1.7 Customer: the natural or legal person, whether or not acting in the course of a profession or business, who enters into an Agreement with MASTERS HQ BV.

1.8 Agreement: any arrangement or agreement between MASTERS HQ BV and the Customer regarding the sale of products and/or regular supply of the Magazine on the basis of a Subscription.

1.9 Magazine: an edition of the magazine MASTERS HQ BV published by MASTERS.

Article 2. Applicability of General Terms and Conditions

2.1 All offers, agreements and deliveries of MASTERS HQ BV shall be governed by the General Conditions unless otherwise expressly agreed in writing.

2.2 Should the Customer, in his order, confirmation or communication of acceptance of an offer, include terms or conditions that deviate from or are not included in the General Conditions or the offer of MASTERS HQ BV, these shall only be binding on MASTERS HQ BV if and to the extent that MASTERS HQ BV has expressly accepted these in writing.

2.3 In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions shall also apply.

Article 3. Prices and information

3.1 All prices mentioned in materials supplied by MASTERS HQ BV include VAT and other government levies, unless otherwise stated.

3.2 If shipping costs are charged, this will be clearly stated in good time before the Agreement is concluded.

3.3 All materials provided by MASTERS HQ BV are composed with the utmost care. MASTERS HQ BV cannot however guarantee that all information is at all times correct and complete. All prices and other information supplied by MASTERS HQ BV are therefore subject to programming and typing errors.

3.4 MASTERS HQ BV cannot be held responsible for (colour) deviations due to screen quality.

Article 4. Conclusion of Agreement

4.1 The Agreement comes into force when the Customer accepts the offer of MASTERS HQ BV and fulfils the conditions set forth by MASTERS HQ BV.

4.2 If the Customer accepts the offer of MASTERS HQ BV electronically, MASTERS HQ BV will confirm receipt of the offer by e-mail.

4.3 MASTERS HQ BV may investigate within the framework of the law whether the Customer is able to fulfill his payment obligations, as well as all facts and factors which are of importance for a responsible conclusion of the Agreement. If MASTERS HQ BV has good grounds on the basis of this investigation for not entering into the Agreement, it is entitled to refuse an order or request with motivation or to attach special conditions to the execution such as prepayment.

4.4 The Customer must ensure that the address and payment details provided by him are correct.

Article 5. Execution of Agreement

5.1 If no delivery period has been agreed or stated, products will be delivered in any case within thirty (30) days.

5.2 Deliveries under Subscription shall be made to the address known to MASTERS HQ BV. The Subscriber shall notify MASTERS HQ BV in time of any change of address or payment data. MASTERS HQ BV shall not be liable for any damage resulting from failure to communicate address changes in time.

5.3 MASTERS HQ BV recommends the Customer to inspect the delivered products and to report any defects found within reasonable time, preferably in writing.

5.4 As soon as the products to be delivered have been received by Customer, the risk with regard to these products shall pass to Customer.

5.5 MASTERS HQ BV is entitled to supply a similar product of similar quality as the ordered product if the ordered product is no longer available. If the Customer does not wish to accept the alternative product, the Customer is entitled to rescind the Agreement and return the product free of charge.

5.6 MASTERS HQ BV is entitled to use third parties in executing its obligations under the Agreement.

Article 6. Right of withdrawal

6.1 This article shall apply only if Customer is a natural person not acting in the exercise of his profession or business. Business Customers are therefore not entitled to a right of withdrawal.

6.2 The Customer is entitled to cancel the remotely concluded Agreement with MASTERS HQ BV within the consideration period of fourteen (14) calendar days without giving any reason, unless the product is excluded from the right of withdrawal according to paragraph 11 of this article.

6.3 The Customer may exercise his right of withdrawal by sending MASTERS HQ BV an unequivocal statement within the withdrawal period. The Customer may use the model withdrawal form.

6.4 When purchasing products, the cooling-off period starts the day after the Customer, or a third party appointed by the Customer and not being the carrier, has received the (last) product from the order. In the case of a Subscription, the cooling-off period starts the day after the Customer has received the first edition of the Magazine.

6.5 During the reflection period, Customer must treat what he has received under the Agreement with care. Customer shall only open the packaging and use the product insofar as this is necessary to inspect the nature, characteristics and operation of the products. The basic principle in this respect is that this inspection may not go any further than what the Customer would be able to do in a physical shop. In the event that Customer goes beyond what is necessary to assess the product during the inspection, Customer is responsible for the resulting reduction in value.

6.6 After the Customer notifies MASTERS HQ BV of the cancellation, the Customer shall return the product(s) within fourteen (14) days in accordance with MASTERS HQ BV's reasonable instructions. It is also possible for the Customer to return the product directly within the withdrawal period as stated in paragraph 2, provided that an unequivocal statement is enclosed with the return shipment indicating that the Customer wishes to exercise his/her right of withdrawal.

6.7 Only the direct costs for the return shipment are at the expense of Customer. Customer must therefore bear the return costs himself.

6.8 If the Customer dissolves the Agreement in accordance with this article, the Subscriber is in principle obliged to return to MASTERS HQ BV the received magazine and any welcome gift. This is only different in case the Subscriber agrees to a proposal by MASTERS HQ BV to set off the value of the received magazine against the amount to be returned to the Subscriber according to the next paragraph.

6.9 Amounts already paid by Customer (in advance) will be refunded to Customer as soon as possible, but no later than fourteen (14) days after dissolution of the Agreement, in the same way as Customer paid for the order. Any shipping and payment costs paid by Customer will be refunded to Customer upon return of the entire order. If the Customer chooses a more expensive method of delivery than the cheapest standard delivery, MASTERS HQ BV is not obliged to refund the additional costs of the more expensive method. Unless MASTERS HQ BV offers to pick up the product itself, MASTERS HQ BV may delay repayment until MASTERS HQ BV has received the product or until the Customer demonstrates that he/she has returned the product, whichever is earlier.

6.10 The right of withdrawal does not apply to:

1. (a) products which are delivered sealed for reasons of hygiene or health protection and of which

Customer has broken the seal after delivery;

1. b) products manufactured in accordance with Customer's specifications (custom-made products);
2. (c) the supply of single issues of a magazine;
3. (d) the supply of products which spoil quickly or have a limited shelf life;
4. e) the supply of audio and video recordings and computer software on physical media, the seals of which have been broken after delivery.

Article 7. Compensation and payment

7.1 Customer shall pay MASTERS HQ BV according to the payment method chosen in the order procedure. The available payment methods depend on the product or Subscription selected by Customer. MASTERS HQ BV is free in its choice of payment methods and these may change from time to time.

7.2 The Customer authorizes MASTERS HQ BV or a third party engaged by MASTERS HQ BV to collect the subscription fees by direct debit. The Customer shall ensure that the direct debit can be executed at the time of collection. Suspension of the collected amount shall in no case relieve the Customer from his payment duties towards MASTERS HQ BV.

7.5 If the Customer does not fulfill his payment obligations in time MASTERS HQ BV is entitled to suspend the execution of the Agreement until the Customer has fulfilled his payment obligations.

7.6 If the Customer fails to perform his duties on time, the Customer shall, after being notified by MASTERS HQ BV of the delay and MASTERS HQ BV has granted the Customer a term of fourteen (14) days to perform his duties, If the Customer fails to pay within this 14-day term, MASTERS HQ BV shall be liable for legal interest on the outstanding amount and MASTERS HQ BV shall be entitled to charge the Customer extrajudicial collection costs in accordance with the Besluit vergoeding buitengerechtelijke incassokosten (BIK) (Decree on Extrajudicial Collection Costs).

7.7 MASTERS HQ BV reserves the right to modify the Subscription fees for both existing Subscriptions and Subscriptions which have been tacitly renewed. MASTERS HQ BV may adjust subscription fees in accordance with the applicable consumer price index. In case of a price change within three (3) months after entering into the Agreement, the Customer shall be entitled to dissolve the Agreement.

Article 8. Guarantee and conformity

8.1 MASTERS HQ BV shall ensure that the products are in conformity with the Agreement, the specifications mentioned in the offer, the reasonable requirements of reliability and/or usefulness and the statutory provisions and/or government regulations in force at the time of the conclusion of the Agreement. If specifically agreed, MASTERS HQ BV shall also ensure that the product is suitable for other than normal use.

8.2 A guarantee issued by MASTERS HQ BV, manufacturer or importer shall not diminish the legal rights and claims the Customer already has and may invoke under the Agreement.

8.3 If the delivered product does not comply with the Agreement, the Customer shall inform MASTERS HQ BV within a reasonable time after having discovered the defect.

8.4 If MASTERS HQ BV considers the complaint to be justified, the relevant products will be repaired, replaced or compensated after consultation with the Customer. The maximum compensation is, in accordance with the article on liability, equal to the price paid by Customer for the product.

Article 9. Liability

9.1 This article shall only apply if Customer is a natural or legal person acting in the course of his profession or business.

9.2 MASTERS HQ BV's total liability towards Customer due to an attributable failure in the performance of the Agreement shall be limited to compensation of a maximum of the amount of the price paid by Customer for the Agreement (excluding VAT), with a maximum of €100,-.

9.3 MASTERS HQ BV shall not be liable to the Customer for indirect damage, which includes - but is not limited to - consequential damage, loss of profit, lost savings, loss of data and damage due to business interruption.

9.4 Apart from the cases mentioned in the previous two paragraphs of this article, MASTERS HQ BV shall not be liable to the Customer for any damages, regardless of the ground on which an action for damages is based. Any limitation or exclusion of liability included in the Agreement or the General Conditions shall cease to apply if and to the extent that the damage is the result of an intentional act or omission or conscious recklessness on the part of MASTERS HQ BV, or in case of damage caused by death or serious physical injury.

9.5 MASTERS HQ BV's liability towards the Customer due to breach of contract shall only arise when the Customer issues MASTERS HQ BV with a proper written notice of default without delay, setting a reasonable time period to remedy the breach and MASTERS HQ BV remains in breach even after this period. The notice of default should contain as detailed a description of the breach as possible so that MASTERS HQ BV is able to respond adequately.

9.6 A condition for the Customer's right to compensation is always that the Customer notifies MASTERS HQ BV in writing of the damage as soon as possible, but no later than thirty (30) days after it occurs.

9.7 In case of force majeure MASTERS HQ BV shall not be obliged to compensate the Customer for any damage resulting from this. Force majeure includes in any case malfunctioning or failure of the internet, telecommunication infrastructure, power failure, civil commotion, mobilization, war, traffic congestion, strike, lockout, company disturbances, supply bottlenecks, fire, flood, import and export obstructions.

Article 10. Retention of title

10.1 As long as the Customer has not paid the agreed amount in full, all delivered products shall remain the property of MASTERS HQ BV.

10.2 The retention of title shall also apply with regard to any other claim, whether or not related, which MASTERS HQ BV may obtain directly from the Customer due to the Customer's failure to fulfil one or more of its obligations towards MASTERS HQ BV.

Article 11. Duration and Termination of a Subscription

11.1 A Subscription is entered into for the Subscription period and cannot be terminated prematurely.

11.2 Towards the end of the Subscription Period, the Subscription - not being a gift or trial Subscription - shall be tacitly renewed for an indefinite period of time, unless the Customer has cancelled the Subscription with due observance of a notice period of one (1) month.

11.3 There is no tacit renewal if the Customer has accepted a new offer by MASTERS HQ BV. In this case a new Agreement is in force and the new Subscription cannot be terminated prematurely according to paragraph 1.

11.4 The amount of the Subscription Fee may be different after tacit renewal if this was agreed when the Agreement was concluded. If nothing is agreed, the Subscriber shall owe the same Subscription Fee after tacit renewal as the Subscription Fee which the Subscriber owed for the Subscription Period preceding the renewal, subject to changes in accordance with Article 7.7.

11.5 A subscription that has been tacitly renewed for an indefinite period of time may be cancelled at any time by Subscriber, subject to a notice period of one (1) month. Termination of a subscription can be done in writing by (registered) mail or by e-mail to info@mastershq.nl. Customer shall ensure that the notice of termination reaches MASTERS HQ BV in time. MASTERS HQ BV will take care of immediate acknowledgement of receipt of the cancellation.

11.6 MASTERS HQ BV may cancel a Subscription at any time with a notice period of one (1) month.

11.7 After cancellation by the Subscriber or MASTERS HQ BV, any overpayments shall be refunded to the Subscriber on a pro rata basis.

Article 12. Personal data

12.1 MASTERS HQ BV shall process Customer's personal data in accordance with the published privacy- and cookie statement.

Article 13. Complaints procedure

13.1 If the Customer has a complaint about a product and/or other aspects of the service provided by MASTERS HQ BV, he may submit a complaint to MASTERS HQ BV by telephone, e-mail or post.

13.2 MASTERS HQ BV shall reply to the Customer as soon as possible, but in any case within fourteen (14) days after receipt of the complaint. If it is not yet possible to give a substantive or definitive response, MASTERS HQ BV shall, within fourteen (14) days after receipt of the complaint, confirm the complaint and indicate the term within which it expects to give a substantive or definitive response to the Customer's complaint.

13.3 Customers not acting in the course of their profession or business may also submit a complaint via the European Dispute Resolution Platform, which can be accessed via the website https://ec.europa.eu/consumers/odr/.

Article 14. Final provisions

14.1 The Agreement shall be governed by Dutch law. If Customer is a natural person not acting in the exercise of his profession or business, this choice of law shall not affect the protection enjoyed by Customer under the mandatory law of his place of residence.

14.2 Insofar as not otherwise prescribed by mandatory law, all disputes arising from the Agreement shall be submitted to the competent Dutch court in the district where MASTERS HQ BV has its registered office.

14.3 If any provision in these General Terms and Conditions proves to be invalid, this shall not affect the validity of the General Terms and Conditions as a whole. The parties shall in that case lay down (a) new provision(s) by way of replacement, which will give shape to the intention of the original provision to the greatest extent possible under the law.

14.4 "Written" in these General Terms and Conditions includes communication by e-mail, provided that the identity of the sender and the integrity of the e-mail is sufficiently established.

VISITOR CONDITIONS MASTERS EXPO

Article 1 -Conditions for Visitors

1.1 These Visitor Terms and Conditions are applicable to Visitors to MASTERS EXPO organised by MASTERS HQ BV.

1.2 MASTERS HQ BV shall in all fairness do all it can to ensure that the visit to MASTERS EXPO is to the Visitor's satisfaction.

Article 2 - Ticket sales / Offers / Prices

2.1 All offers, (program) announcements, communications or other information and estimates regarding MASTERS EXPO made by MASTERS HQ BV and/or Third Parties are without obligation. MASTERS HQ BV accepts no liability for any errors in announcements, offers, communications or other information and prices supplied to the visitor by MASTERS HQ BV and/or Third Party, or for errors in the sale or pre-sale of admission tickets by Third Party.

2.2 If requested, the Visitor is obliged at all times to show his/her admission ticket to officials of RAI Amsterdam and MASTERS HQ BV identified as such. The admission ticket must in any case be shown on entering the hall in question in RAI Amsterdam.

2.3 The Visitor is not entitled to receive any refund from MASTERS HQ BV of the entrance fee or any other compensation in case of loss or theft of his/her ticket. If for any reason the Visitor does not use the ticket, this shall be at his/her own expense. Once a ticket has been obtained, it cannot be exchanged. In these cases MASTERS HQ BV will not refund the entrance fee either.

2.4 The visitor may be denied access if it appears that the ticket was not obtained from MASTERS HQ BV or other recognised resellers. MASTERS HQ BV shall never be liable for tickets sold by Third Parties or other third parties. Only tickets purchased at the authorized MASTERS HQ BV /Third party sales points will be accepted.

Article 3 - Stay in RAI Amsterdam

3.1 During his/her stay in RAI Amsterdam the Visitor shall not act contrary to public order, decency and the rules of decency applicable to the nature of MASTERS EXPO. In this connection the Visitor is also obliged to strictly follow the directions and instructions given by the officers of RAI Amsterdam and MASTERS HQ BV. If, in the reasonable opinion of an executive officer of RAI Amsterdam or MASTERS HQ BV, the Visitor contravenes these standards, directions or instructions in any way, the Visitor may be denied further access to RAI Amsterdam for MASTERS EXPO without being entitled to claim any compensation for his/her admission ticket or any other costs.

3.2 The Visitor is prohibited, among other things:

1. (a) to offer goods of any kind for sale or to supply them to third parties free of charge in RAI Amsterdam;
2. (b) to bring (domestic) animals into the RAI Amsterdam;
3. c) in the opinion of an official of RAI Amsterdam or MASTERS HQ BV, bring in or take with them objects or substances which are dangerous and/or a nuisance to visitors, unless RAI Amsterdam expressly determines otherwise in writing. If a visitor, supplier or staff member does not give permission, the security officer may deny them access. A general cloakroom is available for bags that cannot be admitted to the fair.
4. (d) to smoke in RAI Amsterdam.

3.3 In special cases MASTERS HQ BV may determine that the Visitor is not allowed to use photo, video, film, sound or other recording equipment, telephones or other means of wireless communication in RAI Amsterdam. Officials of RAI Amsterdam and MASTERS HQ BV are authorised in such a case to demand the release of any equipment found and to retain it during the Visitor's stay in RAI Amsterdam. If cooperation is refused, the Visitor may be denied (further) access to MASTERS EXPO s, without the Visitor having any claim to restitution of the price of the admission ticket and other costs.

The visitor should be aware that other visitors may take photographs in RAI Amsterdam during MASTERS EXPO.

3.4 MASTERS HQ BV reserves the right to make visual and/or sound recordings of MASTERS EXPO at which the Visitor is present. The Visitor shall not object, in terms of copyright or otherwise, to the use of his/her portrait/likeness as part of the publication of said recordings.

3.5 For security reasons the Visitor must be identifiable. A Visitor whose face is not visible and who refuses to show his/her face at the entrance control will be denied access to MASTERS EXPO.

3.6 Children under 18 years of age may only visit MASTERS EXPO if accompanied by an adult.

3.7 A visitor to MASTERS EXPO shall not consume food and beverages of his own. Only the food and beverages offered by the catering points at MASTERS EXPO.

Article 4 - Liability of MASTERS HQ BV

4.1 The Visitor's stay in RAI Amsterdam is at his/her own expense and risk.

4.2 MASTERS HQ BV shall only be liable for damage sustained by the Visitor or injury inflicted upon the Visitor which is directly and solely the result of intent or deliberate recklessness on the part of MASTERS HQ BV, except that only damage for which MASTERS HQ BV is insured or, in fairness and reasonableness, should have been insured shall be considered for compensation. The liability of MASTERS HQ BV is excluded for, amongst others:

1. a) Damage resulting from the actions of Third Parties/third parties, including persons engaged by MASTERS HQ BV/third parties and lessees of (spaces in) RAI Amsterdam and persons engaged by other third parties;
2. b) Damage caused by failure to comply with instructions given by the officials of RAI Amsterdam/ MASTERS HQ BV and failure to comply with generally accepted rules of decency;
3. c) (consequential) damages resulting from unforeseen changes in the starting and closing times of MASTERS EXPO to which the Agreement between MASTERS HQ BV and the Visitor pertains;
4. d) damage caused in any way by other Visitors.

4.3 MASTERS HQ BV shall never be liable for damage sustained by the Visitor due to force majeure on the part of MASTERS HQ BV. Force majeure includes any circumstance beyond the control of MASTERS HQ BV - even if this was foreseeable at the time the agreement was entered into - which temporarily or permanently prevents the execution of the agreement, as well as, unless already included, war, violence of war, terror and/or threat of terrorism, civil war, riots, police and/or fire brigade actions, strikes, transport difficulties, fire and other serious disruptions in RAI Amsterdam, strikes, diseases, epidemics and pandemics, weather conditions and non-functioning public transport for whatever reason.

Article 5 - Complaints
5.1 Complaints regarding the execution of the agreement between MASTERS HQ BV and the visitor should preferably reach the management of MASTERS HQ BV immediately, and in any case within one month after the execution of the agreement, by registered mail. Complaints submitted after this period shall not be considered by MASTERS HQ BV.
5.2 Complaints are in principle not possible with regard to the following complaints and circumstances which cannot be avoided by MASTERS HQ BV and therefore do not lead to any obligation of compensation on the part of MASTERS HQ BV:

1. a) Complaints and circumstances relating to changes in the program, including but not limited to changes in the person(s) performing, in the composition of the program, cancellations or rescheduling of MASTERS EXPO to another date;
2. b) Complaints and circumstances relating to the quality of the performance of MASTERS EXPO to which the Agreement between MASTERS HQ BV and the Visitor relates;
3. c) complaints and circumstances regarding nuisance or inconvenience caused by other visitors, including but not limited to noise nuisance, inappropriate behaviour, theft and molestation; in the event of repeated nuisance or inconvenience caused by certain visitors to be identified, MASTERS HQ BV will do its utmost to deny these visitors access in the future;
4. d) complaints and circumstances relating to nuisance or inconvenience caused by maintenance work on RAI Amsterdam or the consequences of this maintenance work that could reasonably be expected at that time;
5. e) complaints and circumstances relating to nuisance or inconvenience caused by the improper functioning of facilities in the halls of RAI Amsterdam, unless this is due to poor maintenance;
6. f) complaints and circumstances regarding (noise) nuisance caused by events taking place simultaneously, including necessary actions in preparation for these events or related in any other way to these events, in other areas of RAI Amsterdam;

Article 6 - Personal data
Personal data of the visitor will be processed by MASTERS HQ BV and any third party processors in accordance with the General Data Protection Regulation (AVG).

Article 7 - Force majeure                                

If MASTERS HQ BV cannot comply with its obligations towards the visitor due to a non-imputable force majeure event, the execution of these obligations shall be postponed for the duration of the force majeure event. Force majeure shall in any case mean any circumstance beyond MASTERS HQ BV's control, which prevents MASTERS HQ BV from fulfilling its obligations towards the visitor in whole or in part, or which means that MASTERS HQ BV cannot reasonably be expected to fulfill its obligations. Such circumstances include in any case: emergencies (such as extreme weather conditions, fire and lightning), strikes, diseases, epidemics and pandemics, non-performance by suppliers on whom the organizer depends for the execution of MASTERS EXPO (including the exhibition area operator and the stand construction company), break-ins, telecommunication failures and/or in connection with any instruction by the competent authorities. The purchased tickets will then be converted into tickets for MASTERS EXPO 2022.

Article 8 - Remaining provisions
MASTERS HQ BV reserves the right to modify the General Visitor Conditions. The General Visitor Conditions that have come into force shall replace all previous General Visitor Conditions unless MASTERS HQ BV states otherwise.

The applicability of these General Terms and Conditions for Visitors does not detract from the possible applicability of other (contractual) terms and conditions and/or regulations of RAI Amsterdam.

Article 9 - Additional visiting conditions in connection with Corona
In connection with the measures against the spread of the Corona virus, the following additional visiting conditions are in force. In case of contradictions between the additional and regular visiting conditions, the additional conditions will prevail.

- Stay at home if you have health problems;
- You can only visit MASTERS EXPO if you and your housemates are free of symptoms for at least 24 hours;
- Come alone or with your partner, family or housemates (only persons belonging to the same household);
- Keep a minimum distance of 1.5 metres from other persons, visitors and MASTERS EXPO staff, both inside and outside;
- Follow the applicable hygiene measures (sneeze, wash hands etc.);
- Pay with PIN or mobile phone (preferably contactless);
- Follow the instructions of the personnel at all times.

If a Visitor has signs of a cold or a fever up to 38 degrees Celsius, MASTERS EXPO is entitled to refuse the Visitor or remove him/her from MASTERS EXPO without consultation.

By visiting MASTERS EXPO you agree to the hygiene measures and the measures in case of health complaints in addition to our regular visiting conditions. If you have any questions about this, please ask them prior to your visit: mail to info@mastershq.nlofcall 020-8511450.

VISITOR CONDITIONS MASTERS VERNISSAGE

Article 1 -Conditions for Visitors

1.1 These Visitor Terms and Conditions are applicable to Visitors to MASTERS VERNISSAGE organised by MASTERS HQ BV.

1.2 MASTERS HQ BV shall use reasonable endeavours to ensure that the visit to MASTERS VERNISSAGE is to the Visitor's satisfaction.

Article 2 - Ticket sales / Offers / Prices

2.1 All offers, (program) announcements, communications or other information and quotes regarding MASTERS VERNISSAGE made by MASTERS HQ BV and/or Third Party Service Providers are without obligation. MASTERS HQ BV accepts no liability for any errors in information and price quotations given to the visitor by MASTERS HQ BV and/or Third Party or in any other way, or for errors in the sale or pre-sale of tickets by Third Party.

2.2 If requested, the Visitor is obliged at all times to show his/her admission ticket to officials of Hotel Okura Amsterdam and MASTERS HQ BV. The ticket must in any case be shown on entering Hotel Okura Amsterdam.

2.3 The Visitor is not entitled to receive any refund from MASTERS HQ BV of the entrance fee or any other compensation in case of loss or theft of his/her ticket. If for any reason the Visitor does not use the ticket, this shall be at his/her own expense. Once a ticket has been obtained, it cannot be exchanged. In these cases MASTERS HQ BV will not refund the entrance fee either.

2.4 The visitor may be denied access if it appears that the ticket was not obtained from MASTERS HQ BV or other recognised resellers. MASTERS HQ BV shall never be liable for tickets sold by Third Parties or other third parties. Only tickets purchased at the authorized MASTERS HQ BV /Third party sales points will be accepted.

Article 3 - Stay at Hotel Okura Amsterdam

3.1 During his/her stay at the Hotel Okura Amsterdam the Visitor shall not act contrary to public order, decency and the rules of decency applicable to the nature of MASTERS VERNISSAGE. The Visitor shall also be obliged to follow the directions and instructions given by the officials of Hotel Okura Amsterdam and MASTERS HQ BV. If, in the reasonable opinion of an executive officer of Hotel Okura Amsterdam or MASTERS HQ BV, the Visitor acts in any way which contravenes these standards, directions or instructions, the Visitor may be denied further access to Hotel Okura Amsterdam for MASTERS VERNISSAGE, without the Visitor being able to claim any right to reimbursement of his/her admission ticket and other costs.

3.2 The Visitor is prohibited, among other things:

1. a) offer goods of any nature whatsoever for sale or provide them free of charge to third parties in Hotel Okura Amsterdam;
2. b) (domestic) animals to be brought into Hotel Okura Amsterdam;
3. c) in the opinion of an official of Hotel Okura Amsterdam or MASTERS HQ BV, bring or carry objects or substances that are dangerous and/or a nuisance to the visitors into Hotel Okura Amsterdam, unless otherwise expressly stipulated in writing by Hotel Okura Amsterdam. If a visitor, supplier or staff member does not give permission, the security officer may deny them access. A general cloakroom is available for bags that cannot be admitted to the fair.
4. d) smoking in Hotel Okura Amsterdam.

3.3 In special cases MASTERS HQ BV may determine that the Visitor is not allowed to use photo, video, film, sound and other recording equipment and telephones or other means of wireless communication in the Hotel Okura Amsterdam. Officials of Hotel Okura Amsterdam and MASTERS HQ BV are in this case authorized to demand the surrender of any equipment found and to retain it for the duration of the Visitor's stay in Hotel Okura Amsterdam. If cooperation is refused, the Visitor may be denied (further) access to MASTERS VERNISSAGE, without the Visitor being able to claim any refund of the price of the ticket and other costs.

The visitor should be aware that other visitors may take photographs in Hotel Okura Amsterdam during MASTERS VERNISSAGE.

3.4 MASTERS HQ BV reserves the right to make visual and/or sound recordings of MASTERS VERNISSAGE in which the Visitor is present. The Visitor shall not make any copyright or other objection to the use of his/her portrait/likeness as part of the publication of said recordings.

3.5 For security reasons the Visitor must be identifiable. A Visitor whose face is not visible and who refuses to show his/her face at the entrance control shall be denied access to MASTERS VERNISSAGE.

3.6 Children under the age of 18 may only visit MASTERS VERNISSAGE if accompanied by an adult.

3.7 A visitor to MASTERS VERNISSAGE shall not consume food and beverages of his/her own. Only the food and beverages offered by Hotel Okura Amsterdam.

Article 4 - Liability of MASTERS HQ BV

4.1 The stay of the Visitor in Hotel Okura Amsterdam is at his/her own expense and risk.

4.2 MASTERS HQ BV shall only be liable for damage sustained by the Visitor or injury inflicted upon the Visitor which is directly and solely the result of intent or deliberate recklessness on the part of MASTERS HQ BV, except that only damage for which MASTERS HQ BV is insured or, in fairness and reasonableness, should have been insured shall be considered for compensation. The liability of MASTERS HQ BV is excluded for, amongst others:

1. a) Damage resulting from the actions of Third Parties, including persons engaged by MASTERS HQ BV /Third Parties and tenants of (rooms in) Hotel Okura Amsterdam and persons engaged by other third parties;
2. b) damage resulting from not following the instructions given by the officials of Hotel Okura Amsterdam / MASTERS HQ BV and from not respecting the generally applicable rules of decency;
3. c) (consequential) damage as a result of unforeseen changes in the starting and closing times of MASTERS VERNISSAGE covered by the agreement between MASTERS HQ BV and the Visitor;
4. d) damage caused in any way by other Visitors.

4.3 MASTERS HQ BV shall never be liable for damage sustained by the Visitor due to force majeure on the part of MASTERS HQ BV. Force majeure includes any circumstance beyond the control of MASTERS HQ BV - even if this was foreseeable at the time the agreement was entered into - which temporarily or permanently prevents the execution of the agreement, as well as, unless already included, war, violence of war, terror and/or threat of terrorism, civil war, riots, police and/or fire brigade actions, strikes, transport difficulties, fire and other serious disruptions at Hotel Okura Amsterdam, strikes, diseases, epidemics and pandemics, weather conditions and non-functioning public transport for whatever reason.

Article 5 - Complaints
5.1 Complaints regarding the execution of the agreement between MASTERS HQ BV and the visitor should preferably reach the management of MASTERS HQ BV immediately, and in any case within one month after the execution of the agreement, by registered mail. Complaints submitted after this period shall not be considered by MASTERS HQ BV.
5.2 Complaints are in principle not possible with regard to the following complaints and circumstances which cannot be avoided by MASTERS HQ BV and therefore do not lead to any obligation of compensation on the part of MASTERS HQ BV:

1. a) Complaints and circumstances relating to changes in the programme, including but not limited to changes in the person(s) performing, in the composition of the programme, cancellations or rescheduling of MASTERS VERNISSAGE to another date;
2. b) Complaints and circumstances relating to the quality of the performance of MASTERS VERNISSAGE covered by the agreement between MASTERS HQ BV and the Visitor;
3. c) complaints and circumstances regarding nuisance or inconvenience caused by other visitors, including but not limited to noise nuisance, inappropriate behaviour, theft and molestation; in the event of repeated nuisance or inconvenience caused by certain visitors to be identified, MASTERS HQ BV will do its utmost to deny these visitors access in the future;
4. d) complaints and circumstances relating to nuisance or inconvenience caused by maintenance work on Hotel Okura Amsterdam, or the consequences of this maintenance work that could reasonably be expected at that time;
5. e) complaints and circumstances relating to nuisance or inconvenience caused by the improper functioning of facilities in the halls of Hotel Okura Amsterdam, unless this is due to faulty maintenance;
6. f) complaints and circumstances relating to (noise) nuisance caused by Events taking place at the same time, including necessary actions that serve to prepare for these Events, or that are in any way connected to these Events, in other areas of Hotel Okura Amsterdam;

Article 6 - Personal data
Personal data of the visitor will be processed by MASTERS HQ BV and any third party processors in accordance with the General Data Protection Regulation (AVG).

Article 7 - Force majeure                                     

If MASTERS HQ BV cannot comply with its obligations towards the visitor due to a non-imputable force majeure event, the execution of these obligations shall be postponed for the duration of the force majeure event. Force majeure shall in any case mean any circumstance beyond MASTERS HQ BV's control, which prevents MASTERS HQ BV from fulfilling its obligations towards the visitor in whole or in part, or which means that MASTERS HQ BV cannot reasonably be expected to fulfill its obligations. Such circumstances include in any case: emergencies (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-compliance by suppliers on whom the organizer depends for the execution of MASTERS VERNISSAGE (including the operator of the exhibition space and the stand construction company), break-ins, telecommunication failures and/or in connection with any instruction by competent authorities. The purchased tickets will then be converted into tickets for MASTERS EXPO 2021.

Article 8 - Remaining provisions
MASTERS HQ BV reserves the right to modify the General Visitor Conditions. The General Visitor Conditions that have come into force shall replace all previous General Visitor Conditions unless MASTERS HQ BV states otherwise.

The applicability of these General Terms and Conditions for Visitors shall not affect the applicability of any other (contractual) conditions and/or regulations of Hotel Okura Amsterdam.

Article 9 - Additional visiting conditions in connection with Corona
In connection with the measures against the spread of the Corona virus, the following additional visiting conditions are in force. In case of contradictions between the additional and regular visiting conditions, the additional conditions will prevail.

- Stay at home if you have health problems;
- You can only visit MASTERS VERNISSAGE if you and your housemates are free of complaints for at least 24 hours;
- Come alone or with your partner, family or housemates (only persons belonging to the same household);
- Keep a minimum distance of 1.5 metres from other persons, visitors and MASTERS VERNISSAGE personnel, both inside and outside;
- Follow the applicable hygiene measures (sneeze, wash hands etc.);
- Pay with PIN or mobile phone (preferably contactless);
- Follow staff instructions at all times.

If a Visitor has signs of a cold or a fever up to 38 degrees Celsius, MASTERS VERNISSAGE is entitled to refuse the Visitor without consultation or to remove him/her from MASTERS VERNISSAGE.

By visiting MASTERS VERNISSAGE you agree to the hygiene measures and the measures in case of health complaints in addition to our regular visiting conditions. If you have any questions about this, please ask them prior to your visit: mail to info@mastershq.nl or call 020-8511450.

General Terms and Conditions MASTERS VERNISSAGE 2021

Article 1 - Definitions

In these General Terms and Conditions of Participation MASTERS VERNISSAGE (hereafter referred to as 'Terms and Conditions') the following definitions apply Exhibitor' means any natural or legal person with whom the Organizer negotiates the conclusion of an Agreement; 'Agreement' means the agreement between Organizer and Exhibitor regarding participation in the VERNISSAGE as well as any amendment or addition thereto; 'Exhibition Space' means Hotel Okura Amsterdam.

Article 2 - Applicability

These Conditions form part of the Agreement and apply to all related (legal) acts between the Organiser and the Exhibitor. The applicability of any specific or general conditions or stipulations of the Exhibitor or third parties is expressly rejected by the Organiser.

Article 3 - General

The VERNISSAGE will take place on 8, 9, 10, 11 and 12 July 2021 at Hotel Okura Amsterdam. On Thursday 8 July 2021 VERNISSAGE will be open from 19.00 to 01.00 hrs. The VERNISSAGE will be open on Friday 9 July from 1 p.m. to 01 a.m., Saturday 10 July from 1 p.m. to 6 p.m., Saturday night (VIP night) from 8 p.m. to 01 a.m., Sunday 11 July from 1 p.m. to 9 p.m. and Monday 12 July from 12 p.m. to 7 p.m. Organiser has the right to unilaterally change the opening hours.

Article 4 - Conclusion of agreement

An Agreement is only concluded if and in so far as the Organiser accepts an Exhibitor's registration for participation in the VERNISSAGE in writing. The Organiser expressly reserves the right to refuse participation in the VERNISSAGE after registration, without giving reasons and without this giving rise to any claim for the registrant.

Article 5 - Obligations of the Organisation

The Organiser is responsible for the preparation and organisation of the EXHIBITION, the provision of publicity concerning the EXHIBITION, the rental of the exhibition space, security, the presence of a secretariat and the provision of standard stand space or having it provided. Only the Organiser will allocate the Exhibitor a stand space in the Exhibition Area, taking the wishes of the Exhibitor into account as much as possible. The Organiser reserves the right to allocate to the Exhibitor a larger or smaller stand space than requested by the Exhibitor, without this giving rise to any claim on the part of the Exhibitor.

Article 6 - Obligations of the Exhibitor

The exhibitor shall pay the participation fee in accordance with the provisions of Article 11. The exhibitor must set up and dismantle the rented stand space in good time in accordance with the provisions of Article 7. The exhibitor shall use the stand space allocated to him exclusively for exhibition purposes; he shall supervise his stand or have it supervised during the opening hours of the VERNISSAGE; he shall not exhibit goods under the name of a third party and/or display and/or distribute promotional materials of a third party within the allocated stand space; he shall not in any way exhibit outside the allocated stand space, engage in promotional activities and/or trade in the broadest sense of the word; he shall follow the instructions of the Organiser and its staff and security personnel. The exhibitor will ensure that the set-up of the stand and the goods and services exhibited by him are in accordance with all relevant laws and regulations, including, among other things, applicable fire safety regulations, municipal bye-laws and household regulations of the Exhibition Area.

The Organiser reserves the right to instruct the Exhibitor, if necessary, to change the layout of its stand, either in the interests of the VERNISSAGE or because of the aforementioned laws and regulations. The Organiser is entitled, if necessary, to have changes to the stand carried out by the stand construction company contracted by the Organiser. The Exhibitor is responsible for the additional costs involved. The Exhibitor is responsible for the conduct of all persons appointed by him or working under his supervision. The Organiser is entitled to remove from the Exhibition Area anyone who endangers or threatens to endanger the peace and order, or who violates the generally accepted standards of decent behaviour and good manners, at the sole discretion of the Organiser.

The Organiser and its staff and members of the security department shall have free access to all stand spaces at all times in order to carry out checks or activities in the interests of the EXCHANGE. If during or prior to the EXCHANGE there is reasonable doubt as to the origin or ownership of an object, the Exhibitor undertakes to have the object in question stored in a closed space designated by the Organiser in order to obtain a definite answer as to its origin or ownership. In such a case, the Exhibitor will cooperate fully in order to minimise unwelcome publicity for the EXCHANGE and/or the organiser.

Article 7 - Timetable for assembly / disassembly

The Exhibition Area will be open for building and setting up stands as well as for bringing in exhibition materials on Tuesday 6 July 2021 from 8:00 - 23:00 and Wednesday 7 July 2021 from 8:00 - 23:00, unless otherwise agreed.

The stands must be completely built and furnished on Wednesday 7 July 2021 at 23:00. Removal of the exhibition materials as well as dismantling and disposal of the stands must take place on Monday 12 July 2021 from 19.45 to 23.00 hrs. And on request and only for Grand Ballroom Tuesday 13 July 2021 from 8:00 to 17:00, unless agreed otherwise. If the exhibitor fails to meet the above deadlines, the organiser reserves the right to take appropriate measures, including denial of participation in the VERNISSAGE and the dismantling and removal of the stand at the exhibitor's expense. Construction times can be changed by the Organiser without giving reasons.

Article 8 - Cancellation by the Organiser

The Organiser may, for weighty reasons at its discretion, cancel, move and/or postpone the EXCHANGE by means of a verbal and/or written notice and/or communication to the Exhibitor. In the event of relocation and/or postponement, the Exhibitor will be bound by this. The Organiser is in no way liable for any damage suffered or yet to be suffered by the Exhibitor and/or third parties as a result of the cancellation, relocation and/or postponement. In the event of cancellation, the Organiser will not refund the participation fees already paid by the Exhibitor at the time of the cancellation. In the event of force majeure, the provisions of Article 15 apply and the Exhibitor cannot claim a refund of the participation fees already paid. The Organiser advises the Exhibitor to ensure that a cancellation clause is included in its own insurance policy. In case of cancellation, the Exhibitor's participation in the EXPO will be converted into a participation in MASTERS EXPO 2021.

Article 9 - Cancellation by the Exhibitor

The Exhibitor has the right to cancel his participation in the VERNISSAGE, giving specific reasons, unless otherwise agreed in writing. In this case, 125% of the total participation fee must be paid by the Exhibitor to the Organiser. The 125% cancellation fee represents the costs already incurred by the Organiser and the costs still to be incurred as a result of the cancellation. The cancellation fee must be paid immediately with a maximum payment period of 14 days.

Article 10 - Prices

All prices and other rates of the organiser are expressed in euros and are exclusive of turnover tax (VAT). The participation fee includes the costs of the stand space, the rental of the exhibition space and extras agreed upon in writing. The participation fee does not include other costs such as transport, loading, unloading and placing of the exhibitor's materials; travel and accommodation costs of the stand crew; extra furnishing of the stand with for instance furniture, showcases, decorations and extra lighting. The Organiser is entitled to pass on increases in cost price factors to the exhibitor by means of a tariff increase. If such a rate increase is passed on within one month after the conclusion of an agreement, the exhibitor is entitled to terminate the agreement with immediate effect.

Article 11 - Payment

Together with the written confirmation of participation, the exhibitor will receive a written confirmation of the payment arrangements made. The Exhibitor shall emphatically comply with the arrangements made. At the latest fourteen weeks before the EXPO, or as much earlier as stipulated by the organiser, the Exhibitor will receive an invoice or final partial invoice for the total participation sum. This invoice must be paid within fourteen days after the invoice date. In the event of registration less than fourteen weeks before the opening of the EXPO, the exhibitor will receive an invoice for the total participation sum together with the written confirmation of participation. The participation fee has to be paid by the exhibitor within five days, whereby the participation fee has to be credited on the account of the organiser within five days.

If the full entry fee is not credited to the organiser's account one month before the start of the EXCHANGE, 7 June 2021, payment of 125% of the entry fee is still required and participation will be excluded.

All amounts owed to the organiser must be paid without discount, deduction or settlement. Furthermore, the exhibitor is not entitled to suspend any payment obligation towards the organiser. The organiser is entitled to deny the exhibitor access to the VERNISSAGE until full payment has been made by the exhibitor. By expiry of the payment term, the exhibitor is automatically in default. Exhibitor shall owe default interest of 1% per month on all amounts not paid at the latest one month, 7 June 2021, before the start of the construction of the VERNISSAGE, as from that day, to be calculated until the day of full payment, whereby a part of the month shall be calculated as a full month. Each time after the end of a year, the amount on which the interest is calculated is increased by the interest owed over that year. If the exhibitor is in default towards the organiser, he is obliged to fully reimburse the organiser for the extrajudicial and judicial costs. The extrajudicial costs to be reimbursed by the exhibitor will amount to at least 15% of the unpaid amount, with a minimum of €200. This provision may also be invoked in the event that the organiser has sent or caused to be sent only one reminder, notice of default and/or demand for payment.

Article 12 - Liability of the Organiser

The organiser accepts no liability for damage resulting in any way from any action or omission by the organiser and/or its subordinates or supervised third parties during the construction, dismantling and running of the VERNISSAGE, or which is otherwise connected to the VERNISSAGE. The aforementioned includes in particular loss, theft or damage to materials belonging to the exhibitor or third parties; damage as a result of power cuts, power fluctuations and interruptions in heating and lighting; any injury suffered by the exhibitor or third parties within the framework of the EXCHANGE; consequential damage suffered by the exhibitor or third parties, including damage caused by delay, loss of profits, financial loss and intangible loss. Neither is the organiser liable for the content of the message which is spread by the exhibitor during the VERNISSAGE. In the unlikely event that the organiser is held liable, then the liability of the organiser towards the exhibitor is at all times limited to a maximum of ten percent of the amount of the agreed participation fee.

Article 13 - Liability of the Exhibitor

The exhibitor is liable for all damage which in any way results from any action or omission by the exhibitor and/or his subordinates or third parties under his supervision during the construction, dismantling and running of the EXHIBITION, or which is otherwise connected with the EXHIBITION. The aforementioned includes in particular damage caused to stand materials and/or injury caused to persons during the said period in the exhibition space.

If an Exhibitor shows signs of having a cold or has a fever of up to 38 degrees Celsius, the Organiser is entitled to refuse the Exhibitor without consultation or to remove him from the VERNISSAGE.

Article 14 - Indemnification

The exhibitor indemnifies the organiser against claims from third parties for whatever reason, including compensation for damage, costs or interest. More specifically, the exhibitor indemnifies the organiser against all claims of third parties regarding the use by the organiser of text and/or visual material provided by the exhibitor, including claims of third parties regarding (alleged infringement of) intellectual property rights and/or regulations regarding advertising. The exhibitor also indemnifies the organiser against all claims of third parties, under whatever title, with regard to loss, theft or decrease in value of goods and/or damage and/or injury inflicted upon persons, which are connected with the VERNISSAGE.

Article 15 - Force majeure

In the event that the organiser is unable to meet its obligations towards the exhibitor due to a non-attributable failure, the fulfilment of those obligations will be suspended. Force majeure is in any case understood to mean any circumstance beyond the control of the organiser, as a result of which the fulfilment of its obligation towards the exhibitor is wholly or partly impeded, or as a result of which the fulfilment of its obligation cannot reasonably be required from the organiser, regardless of whether the circumstances were foreseeable at the time of concluding the Agreement. Such circumstances will in any case include: states of emergency (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-performance by suppliers on whom the organiser depends for the implementation of the Agreement (including the operator of the exhibition space and the stand construction company), break-ins, telecommunication malfunctions and/or in connection with any instruction by the competent authorities. If the force majeure situation lasts longer than thirteen months, both parties are entitled to dissolve the Agreement entirely or partially by registered letter, insofar as the force majeure situation justifies this.

Article 16 - Insurance

Materials of the exhibitor and third parties, as well as transport, delay, loss, theft, damage and depreciation thereof, personal injury and consequential damage are not covered by the insurance of the organiser and the organiser is not liable for this. The organiser explicitly advises the exhibitor to take out the necessary insurance himself.

Article 17 - Default / dissolution

If the exhibitor does not properly or timely comply with any obligation arising for him from the contract, he is without notice in default and the organiser is entitled to suspend the performance of the contract until compliance by the exhibitor is sufficiently guaranteed; and/or to terminate the contract partially or entirely without refunding certain invoices. In case of (provisional) suspension of payment, bankruptcy, shutdown or dissolution of the business of the exhibitor, the contract with the exhibitor will be dissolved by operation of law.

Article 18 - Partners at the stand

The exhibitor must request prior written permission from the organiser for participating parties on the stand, including partners and suppliers. This applies to any party visibly present with a logo or other name statement and other presence in the broadest sense of the word. The organiser reserves the right to assess per party whether permission will be granted. This will be made known in writing in advance. If the exhibitor does not request permission from the organiser for participating parties in advance, the exhibitor risks having these parties removed from the stand. The exhibitor also risks a fine of € 1500,- per party that has not been reported. Without written permission from the organiser, participation of third parties unknown to the organiser is not allowed at all.

Exhibitor must purchase all food and beverage at Hotel Okura Amsterdam.

Article 19 - Amendments and supplements

Changes and additions to any provisions in an agreement and/or conditions will only apply if they are recorded in writing by organiser and only relate to the agreement in question.

Article 20 - Transfer of rights

The organiser is at all times permitted to transfer the rights arising from the agreement to third parties. The exhibitor is only entitled to do so with the prior written permission of the organiser.

Article 21 - Applicable law and competent court

Dutch law applies to these terms and conditions and to the agreement. All disputes that arise as a result of an agreement or these terms and conditions will be settled by the competent court in Amsterdam, unless the law prescribes otherwise.

GENERAL TERMS AND CONDITIONS WIN ACTIONS MASTERS HQ

1.1 Promotional contests are organized by MASTERS HQ BV in Amstelveen. The following terms and conditions apply to these competitions.

1.2 Participation in actions is free of charge. Participation takes place when you have completed the relevant entry form. From that moment on, you have a chance to win.

1.3 Each participant can participate in a promotional activity a maximum of once.

1.4 Participants are obliged to provide correct, up-to-date and complete information when taking part in a competition.

1.5 Participants must comply with the Social Media Advertising Code.

The duration of the action is indicated in the action description.

1.6 In order to participate, a participant must be at least 18 years of age and reside in the Netherlands or Belgium. All other participants are excluded from participation.

1.7 The winner will be drawn randomly and impartially.

1.8 Winners will be informed personally within 10 working days of the end of the competition via the e-mail address used to participate in the competition.

1.9 MASTERS HQ BV may, at its own discretion and without prior notice, change or amend these Promotion Conditions during the Promotion period or change or amend the Promotion without giving any reason unless this causes disadvantage to the participant.

1.10 No correspondence will be entered into about the results.

1.11 Prizes are not exchangeable for money or other goods.

1.12 Possible gaming tax is paid by the prize provider.

1.13 Employees of MASTERS HQ BV are excluded from participation.

1.14 Personal data obtained in connection with contests will only be used by MASTERS HQ BV for the purposes of the contest in question and will not be provided to third parties unless indicated otherwise.

1.15 Participants are automatically subscribed to the weekly newsletter. Unsubscribing is possible at any time.

1.16 Any cases not covered by these terms and conditions shall be decided by MASTERS HQ BV .

1.17 MASTERS HQ BV shall act in accordance with the Code of Conduct for Promotional Games of Chance dated January 1st 2014.

These terms and conditions are governed by Dutch law.

Participants who do not meet the above conditions may be excluded from participation.

For questions and/or complaints, please contact the 020 - 85 11 450 or by e-mail via: info@mastershq.nl