General Terms and Conditions MASTERS EXPO 2024

Article 1 - Definitions

In these General Terms and Conditions for Exhibition Participation MASTERS EXPO (hereinafter referred to as: 'Conditions'), 'Exhibition' means: MASTERS EXPO; 'Organizer: MASTERS HQ., 'Exhibitor': any natural or legal person with whom the Organizer is negotiating the conclusion of an Agreement; 'Agreement': the agreement concluded between Organizer and Exhibitor regarding participation in the Fair, as well as any amendment or addition thereto; 'Exhibition space': Amsterdam RAI complex, Europaplein, Amsterdam.

Article 2 - Applicability

These Terms and Conditions form part of the Agreement and apply to all related (legal) acts between Organizer and Exhibitor. The applicability of any specific or general terms and conditions or stipulations of the Exhibitor or third parties is expressly rejected by the Organizer.

Article 3 - General

The fair will take place on December 12, 13, 14, 15 and 16, 2024 in the Amsterdam RAI, Europaplein, Amsterdam. The fair is open on Thursday, December 12 from 12.00:20.00 noon to 13:12.00 PM, Friday, December 20.00 from 14:14.00 PM to 22.00:15 PM, Saturday, December 11.00 from 20.00:16 PM to 12.00:18.00 PM (VIP DAY), Sunday, December XNUMX from XNUMX:XNUMX AM to XNUMX:XNUMX PM and Monday, December XNUMX from XNUMX:XNUMX PM to XNUMX:XNUMX PM. XNUMX p.m. The organizer has the right to unilaterally change the opening hours.

Article 4 – Establishment of agreement

An Agreement is only concluded if and insofar as the Organizer accepts a registration from the Exhibitor for participation in the Fair in writing. The organizer expressly reserves the right to refuse participation in the Fair after registration, without giving reasons and without this creating or suspending any claim for the registrant. 

Article 5 – Obligations of Organization

The Organizer is responsible for the preparation and organization of the Fair, arranging publicity about the Fair, the rental of the Exhibition Space, security, the presence of a secretariat and the provision of standard stand spaces. Only the Organizer will allocate a stand space to the Exhibitor in the Exhibition Area, taking the Exhibitor's wishes into account as much as possible. The Organizer reserves the right to allocate a larger or smaller stand space to the Exhibitor than the allocation requested by the Exhibitor, without any claim from the Exhibitor arising from this. 

Article 6 – Obligations of Exhibitor

Exhibitor will pay the participation fee in accordance with the relevant provisions of Article 11. Exhibitor must set up and dismantle the rented stand space in a timely manner in accordance with the relevant provisions of Article 7. Exhibitor will use the stand space allocated to him exclusively for exhibition purposes; supervise his stand or have it monitored during the opening hours of the Fair; not exhibit goods under the name of third parties and/or display and/or distribute promotional materials from third parties within the allocated stand space; not exhibit in any way outside the allocated stand space, conduct promotional activities and/or conduct trade in the broadest sense of the word; follow the instructions of the Organizer and its staff and security personnel. The Exhibitor ensures that the design of the stand and the goods and services exhibited by it are in accordance with all relevant laws and regulations, including applicable fire safety regulations, municipal regulations and internal regulations of the Exhibition Space.

The Organizer reserves the right to instruct the Exhibitor, if necessary, to change the layout of its stand, either in the interest of the Fair or because of the aforementioned laws and regulations. The Organizer is entitled, if necessary, to have changes made to the stand by the stand construction company contracted by the Organizer. Exhibitor is responsible for the additional costs involved. Exhibitor is responsible for the behavior of all persons appointed by him or working under his supervision. The Organizer is entitled to remove anyone from the Exhibition Area who endangers or threatens to endanger order and peace, or who violates the generally accepted standards of decent behavior and good manners, all at the sole discretion of the Organizer.

The organizer and its staff and members of the security service have free access to all stand areas at all times in order to exercise control or carry out work in the interest of the Fair. If reasonable doubt arises during or before the Fair regarding the origin or ownership of an object, the Exhibitor undertakes to have the object in question stored in a locked space designated by the organizer in order to obtain clarity regarding its origin or ownership. In such a case, the Exhibitor will provide all cooperation in order to limit unwelcome publicity for the Fair and/or organizer as much as possible.

Article 7 – Construction/disassembly schedule

The Exhibition Area is open for building and furnishing stands, as well as for bringing in exhibition materials for free construction on Monday, December 9 from 8:00 AM - 20:00 PM, Tuesday, December 10 from 8:00 AM to 20:00 PM and Wednesday, December 11 from 8:00 AM to 20:00 PM, unless otherwise agreed. Uniform construction starts Wednesday, December 11. The stands will be available on Thursday, December 12 to be fully constructed and furnished by 2024:09 am in 00. Removal of the exhibition materials as well as the dismantling and disposal of the stands must take place on Monday, December 17, 2024 from 18.45:00 PM to 00:18 AM. And Tuesday, December 2024, 8.00 from 20.00 a.m. to XNUMX p.m. only for free construction, unless otherwise agreed. If the Exhibitor does not comply with the above deadlines, the organizer reserves the right to take appropriate measures, including denial of participation in the Fair and dismantling and removing the stand at the expense of the exhibitor. Construction times can be changed by the Organizer without giving reasons.

Article 8 – Cancellation by Organizer

The Organizer may cancel, move and/or postpone the Fair for compelling reasons, at its sole discretion, by means of an oral and/or written notice of termination and/or notification to the Exhibitor. In the event of relocation and/or postponement, the exhibitor is bound to this. The Organizer is in no way liable for any damage suffered or yet to be suffered by Exhibitor and/or third parties as a result of the cancellation, relocation and/or postponement. In the event of cancellation, the organizer will not refund the participation fees already paid by the Exhibitor to the Exhibitor at the time of cancellation. In the event of force majeure, the provisions of Article 15 apply and the Exhibitor cannot claim a refund of participation fees already paid. The Organizer advises the Exhibitor to ensure that a cancellation clause is included in their own insurance. 

Article 9 – Cancellation by Exhibitor

The Exhibitor has the right to cancel his participation in the Fair up to six months before the start of the Fair, June 9, 2024, stating specific reasons, unless otherwise agreed in writing. In this case, the Exhibitor must pay 50% of the total participation fee to the Organizer. In case of cancellation up to four months before the start of the Fair, August 11, 2024, the Exhibitor must pay 100% of the total participation fee. In case of cancellation after November 9, 2024, 125% of the total participation fee must be paid by the Exhibitor to the Organizer. The 125% cancellation fee represents the costs already incurred by the Organizer and the costs still to be incurred as a result of the cancellation. In case of cancellation, the cancellation fee must be paid immediately with a maximum payment term of 14 days. The above also applies to multi-year contracts. The cancellation fee is calculated based on the sum of all years.

Article 10 – Prices

All prices and other rates of the organizer are expressed in euros and are exclusive of sales tax (VAT). The participation fee includes the costs of the stand space, the rental of the exhibition space and extras agreed in writing. The participation fee does not include other costs such as transport, loading, unloading and installation of the exhibitor's materials; travel and accommodation costs for the stand staff; additional furnishing of the stand with, for example, furniture, display cases, decorations and extra lighting. The organizer is entitled to pass on the increase in cost price factors to the exhibitor by means of a rate increase. If such a rate increase is passed on within one month after concluding an agreement, the exhibitor has the right to terminate the agreement with immediate effect.

Article 11 - Payment

At the same time as the written confirmation of participation, the exhibitor will receive a written confirmation of the payment agreements made. The exhibitor will emphatically adhere to the agreements made. This invoice must be paid within fourteen days of the invoice date. If registration is made less than six weeks before the opening of the Fair, the exhibitor will receive an invoice for the full participation fee at the same time as the written confirmation of participation. The participation fee must be paid by the exhibitor within two days, and the participation fee must be credited to the organizer's account within two days.

If the full participation fee has not been credited to the organizer's account one month before the start of the Fair, November 9, 2024, payment of 125% of the participation fee must still be paid and participation will be excluded.

All amounts owed to the organizer must be paid without discount, deduction or settlement. Exhibitor has no further right to suspend any payment obligation towards the organizer. The organizer is entitled to deny the exhibitor access to the Fair until full payment has been made by the exhibitor. When the payment term expires, the exhibitor is automatically in default. The Exhibitor owes default interest of 9% per month on all amounts that have not been paid no later than one month, November 2024, 1, before the construction of the Fair, from that day onwards, to be calculated until the day of full payment, whereby part of the month is calculated as a full month. Each time at the end of a year, the amount on which interest is calculated is increased by the interest owed for that year. If the exhibitor is in default towards the organizer, he is obliged to fully reimburse the organizer for the extrajudicial and judicial costs. The extrajudicial costs to be reimbursed by the exhibitor amount to at least 15% of the unpaid amount, with a minimum of € 500 per time. This provision can also be invoked if the organizer has sent or has had only a single reminder, notice of default and/or notice sent.

Article 12 – Liability of Organizer

The organizer accepts no liability for damage resulting in any way from any act or omission of the organizer and/or its subordinates or third parties under its supervision during the construction, dismantling and duration of the Fair, or otherwise related to the Fair. The foregoing includes in particular loss, theft or damage to materials from the exhibitor or third parties; damage resulting from power outages, power variations and interruptions in heating and lighting; any injury suffered or inflicted on the exhibitor or third parties in the context of the Fair; consequential damage to the exhibitor or third parties, including delay damage, business damage, financial damage and immaterial damage. Nor is the organizer liable for the content of the message conveyed by the exhibitor during the Fair.
If the organizer is unexpectedly held liable, the liability of the organizer towards the exhibitor is at all times limited to a maximum of ten percent of the amount of the agreed participation fee.

Article 13 – Exhibitor's liability

The Exhibitor is liable for all damage resulting in any way from any act or omission of the Exhibitor and/or its subordinates or third parties under its supervision during the construction, dismantling and duration of the Exhibition, or which is otherwise related to the Exhibition. The foregoing includes in particular damage caused to stand materials and/or injury caused to persons during the aforementioned period in the exhibition space.

If an Exhibitor shows signs of cold complaints or an increase to 38 degrees Celsius or fever, the Organizer is entitled to refuse or remove the Exhibitor from the fair without consultation. 

Article 14 – Indemnity

The exhibitor indemnifies the organizer against claims from third parties on any grounds whatsoever, including compensation for damage, costs or interest. More specifically, the exhibitor indemnifies the organizer against all claims from third parties relating to the use by the organizer of text and/or image material provided by the exhibitor, including claims from third parties regarding (alleged infringement of) intellectual property rights and/or regulations regarding to advertise. The exhibitor also indemnifies the organizer against all claims from third parties, on whatever grounds, relating to loss, theft or depreciation of goods and/or damage and/or injury caused to persons in connection with the Fair..

Article 15 - Force majeure

If the organizer cannot fulfill its obligations towards the exhibitor due to a non-attributable shortcoming, the fulfillment of that obligation will be suspended for the duration of the force majeure situation. Force majeure is in any case understood to mean any circumstance independent of the will of the organizer, as a result of which the fulfillment of its obligation towards the exhibitor is prevented in whole or in part, or as a result of which the fulfillment of its obligations cannot reasonably be expected of the organizer, regardless of whether the circumstances could have been foreseen at the time of concluding the Agreement. These circumstances include in any case: emergency situations (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-compliance by suppliers on whom the organizer is dependent for the execution of the Agreement (including the operator of the Exhibition space and the stand construction company), burglary, telecommunications disruptions and/or in connection with any instruction from relevant authorities. If the force majeure situation lasts longer than thirteen months, both parties have the right to terminate the agreement in whole or in part by registered letter, insofar as the force majeure situation justifies this. Organizer will then

Refund 50% of the participation fee to the Exhibitor.

Article 16 – Insurance

Materials from exhibitor and third parties, as well as transport, delay, loss, theft, damage and depreciation thereof, personal injury and consequential damage, are not covered by the organizer's insurance and the organizer is not liable for this. The organizer expressly advises the exhibitor to take out the necessary insurance for this himself. 

Article 17 – Default / dissolution

If the exhibitor does not properly or timely comply with any obligation that may arise for him from the agreement, he will be in default without notice of default and the organizer is entitled to suspend the execution of the agreement until compliance by the exhibitor has been sufficiently assured; and/or to partially or completely dissolve the agreement without refunding certain invoices. In the event of (provisional) suspension of payments, bankruptcy, closure or dissolution of the exhibitor's company, the agreement with the exhibitor will be terminated by operation of law.

Article 18 – Partners on the stand

The exhibitor must request prior written permission from the organizer for participating parties at the stand, including partners and suppliers. This applies to any party that is visibly present with a logo or other name mention and other presence in the broadest sense of the word. The organizer reserves the right to assess per party whether permission is granted. This will be announced in writing in advance. If the exhibitor has not requested prior permission from the organizer for participating parties, the exhibitor risks having these parties removed from the stand. The exhibitor also risks a fine of €2500 per party that has not been reported. Participation by third parties unknown to the organizer is not permitted at all without written permission from the organizer.

Exhibitor must report all caterers at their stand to Organizer. The caterers must submit a valid HACCP form to the Organizer before setting up the Fair.

Article 19 – Changes and additions

Changes and additions to any provisions in an agreement and/or conditions only apply if they have been recorded in writing by the organizer and only relate to the relevant agreement.

Article 20 – Transfer of rights

The organizer is at all times permitted to transfer the rights arising from the agreement to third parties. The exhibitor is only entitled to do this after prior written permission from the organizer.

Article 21.1 – Execution of Free Construction

The exhibitor is responsible for the complete construction and furnishing of the stand. In the case of free construction, a continuous wall adjacent to the aisle is only permitted provided that 50% of the entire width of the wall remains open, with a maximum of 4 meters in length (deviations only after written permission from the organization).

Walls higher than three meters and adjacent to other stands must also be completely finished on the outside. Truss (constructions) up to and including a height of 4 meters must always be completely wrapped with hard material. Water and electricity must be requested from RAI Amsterdam -Exhibitor Services. They will invoice the exhibitor directly.

Music/sound (DJs, tape music, live musicians etc.) on the stand is ONLY permitted if the equipment is purchased/rented from Unlimited Productions (the technical producer appointed by MASTERS HQ). All sound equipment must be indicated on the technical drawing. If these conditions are not met, the equipment will be removed on site. Any programming must be approved in writing by the organization prior to MASTERS EXPO ([email protected]The exhibitor must follow the instructions of the organization at all times; in case of violation of the regulations, the organization reserves the right to close the stand and the sound irrevocably.

The complete stand design (including any plan for artists) must be submitted to Unlimited Productions no later than October 10, 2024.

All rigging and trussing must be purchased from Unlimited Productions, for any other partner written permission must be requested from the organization.

Article 21.2 – Implementation of Uniform Construction

The exhibitor must take care of the furnishing of the stand himself. Uniform stand construction includes floor covering, partition wall(s) (height 3 meters), basic lighting, company name on the frieze frame. Required water and electricity/wall socket must be requested separately from Stabilo International. They will invoice the exhibitor directly. Music / sound (DJs, tape music, live musicians, etc.) on the stand is ONLY permitted if the equipment is purchased/rented from Unlimited Productions (the technical producer designated by MASTERS HQ.). All sound equipment must be indicated on the technical drawing. If these conditions are not met, the equipment will be removed on site.

Any programming must be approved in writing by the organization prior to MASTERS EXPO ([email protected]). The exhibitor must at all times follow the instructions of the organization; In the event of violation of the regulations, the organization reserves the right to irrevocably close the stand. The complete stand design (including any plan for artists) must be submitted to Unlimited Productions no later than October 10, 2024.

Article 22 - Applicable law and competent court

Dutch law applies to these conditions and the agreement. All disputes arising from an agreement or these conditions will, unless otherwise required by law, be settled by the competent court in Amsterdam.

General Terms and Conditions MASTERS EXPO 2024 

Clause 1 – Definitions

In these General Conditions for participation in MASTERS EXPO (hereinafter referred to as 'Conditions') the following terms are given to have the following meanings: Fair: MASTERS EXPO, Organizer: MASTERS HQ., Exhibitor: any natural or legal person with whom the Organizer negotiates the conclusion of an Agreement, Agreement: the agreement concluded between Organizer and Exhibitor for participation in the fair and any amendments or additions to that agreement, Exhibition Venue: Amsterdam RAI complex, Europaplein, Amsterdam.

Clause 2 – Applicability

These Conditions constitute part of the Agreement and apply to all related (legal) negotiations between Organizer and Exhibitor. Organizer expressly rejects the applicability of any of the Exhibitor's or any third parties' specific or general conditions or stipulations.

Clause 3 – General

The fair will be held on 12, 13, 14, 15 and 16 December 2024 in the Amsterdam RAI, Europaplein, Amsterdam. Thursday December 12 the fair will be open from 12.00 to 20.00. The fair is open from 12.00:20.00 to 13:12.00 hours on Friday 20.00 December, from 14:13.00 – 22.00:15 hours on Saturday 12.00 December (VIP Day). From 18.00:16 PM – XNUMX:XNUMX PM on Sunday, December XNUMX and from XNUMX:XNUMX PM – XNUMX:XNUMX PM on Monday, December XNUMX. Organizer has the right to unilaterally adjust the opening hours.

Clause 4 – Conclusion of an Agreement

An Agreement is only concluded if and insofar as Organizer accepts a registration by Exhibitor for participation in the fair in writing. Organizer expressly reserves the right to refuse participation in the fair after registration without giving any reason and without the registrant being able to derive any rights from such refusal.

Clause 5 – Obligations of the Organization

Organizer shall take care of the preparation and organization of the fair, publicity for the fair, the rental of the Exhibition Venue, security, the presence of a secretarial office and the supply of standard stand areas. Only Organizer shall allocate Exhibitor a stand area in the Exhibition Venue, considering the Exhibitor's wishes as far as possible. Organizer reserves the right to allocate Exhibitor a larger or smaller stand area than Exhibitor has requested, without Exhibitor deriving any rights from such allocation.

Clause 6 – Obligations of the Exhibitor

Exhibitor shall remit the participation fee in accordance with what is defined in that respect in Clause 11. Exhibitor shall furnish and decorate the rented stand area promptly and dismantle it in accordance with what is defined in that respect in clause 7. Exhibitor shall use the allocated stand area solely for exhibition purpose, shall supervise or arrange supervision of his stand during the opening hours of the fair, shall not exhibit any goods at the allocated stand area under the name of third parties and / or display or distribute promotional materials of third parties , shall not exhibit or organize any promotional activities or conduct any business in the broadest sense of the words outside the allocated stand area and shall follow the instructions of Organizer and its staff and the security personnel. Exhibitor shall ensure that the furnishing and decoration of the stand and the goods and services exhibited are in accordance with all relevant laws and legislation, including the applicable fire regulations, municipal bye-laws and the house rules of the Exhibition Venue.

Organizer reserves the right to instruct Exhibitor, if necessary, to change the furnishing and / or decoration of his stand either in the interest of the Fair or due to the aforementioned law and legislation. Organizer is entitled, where necessary, to have changes made to the stand by the stand building firm contracted by Organiser. Exhibitor is responsible for any associated costs. Exhibitor is responsible for the conduct of all persons appointed by him or working under his supervision. Organizer is entitled to remove anyone from the Exhibition Venue who is disturbing the order and peace or threatening to do so or exceeding the generally accepted bounds of respectable behavior and good manners, the definition of such being solely at the discretion of Organizer.

Organizer and its staff and members of the security service have free access to all stand areas at all times to exercise control or carry out work in the interests of the fair. If, during or before the fair, any reasonable doubt arises as to the origin or ownership of any object, Exhibitor undertakes to allow the object in question to be stored in an enclosed area designated by Organizer to determine the origin or ownership of such object. In such a case, Exhibitor shall cooperate fully in limiting any unwelcome publicity for the fair and/or Organizer as far as possible.

Clause 7 – Construction / dismantling time schedule

The Exhibition Venue is open for constructing and setting up stands and bringing in exhibition materials for free construction on Monday 9 December 2024 from 08.00 to 20.00 hours, Tuesday 10 December from 8.00 to 20.00 hours and Wednesday 11 December from 8.00 to 20.00 hours unless otherwise agreed . Uniform construction starts on Wednesday 10 December. The stands must be fully furnished and decorated by Thursday 12 December 2024 at 09.00 hours. Removal of the exhibition materials and dismantling of the stands must be carried out on Monday 17 December 2024 from 18.45 hours until 00:00. And Tuesday, December 18, 2024 from 8.00:20.00 am to XNUMX:XNUMX pm only for free construction, unless otherwise agreed. Should Exhibitor fail to comply with the aforementioned times, then Organizer reserves the right to take appropriate measures, including cancellation of participation in the fair and dismantling and removing the stand at the cost of Exhibitor. Build times can be changed by Organizer without giving any reason.

Clause 8 – Cancellation by Organiser

Organizer has the right to cancel, relocate and / or postpone the Fair by informing Exhibitor by means of verbal and / or written cancellation and / or notification for important reasons, at the discretion of Organiser. In the event of relocation and/or postponement, Exhibitor is bound by this. Organizer is not liable in any way for any damages suffered by Exhibitor and/or third parties as a result of the cancellation, relocation and/or postponement. In the event of cancellation, Organizer shall not refund Exhibitor any participation fees already paid by Exhibitor at the time of cancellation. In the event of force Majeure, what is defined in clause 15 applies and Exhibitor cannot claim any refund of participation fees already paid. Organizer advises Exhibitor to ensure that a cancellation clause is included in his own insurance.

Clause 9 – Cancellation by Exhibitor

Exhibitor has the right to cancel his participation in the fair up to six months before the setup of the fair, 9 June 2024, giving his reasons unless otherwise agreed in writing. In this case, Exhibitor shall pay Organizer 50% of the total participation fee. In the event of cancellation within four months of the setup of the fair, 11 August 2024, the Exhibitor shall pay 75% of the total participation fee. Cancellation until 1 month before the event, November 9, 2024, Exhibitor shall pay Organizer 100% of the total participation fee. Cancellation after November 9, 2024, the Exhibitor shall pay 125% of the total participation fee. The cancellation fee of 125% represents the costs already incurred and to be incurred as a result of the cancellation. Upon cancellation, the cancellation fee must be paid immediately with a maximum payment period of 14 days. The above also applies to multi-year contracts. The cancellation fee is calculated based on the sum of all years.

Clause 10 – Prices

All Organizers prices and other rates are expressed in Euros and exclusive of turnover tax (VAT). The participation fee includes the costs of the stand area, the rental of the Exhibition Venue and extras agreed in writing. The participation fee does not include other costs such as transport, loading, unloading and installing Exhibitor's materials, travel and accommodation expenses for the stand personnel, or extra fitting out of the stand with furniture, display cases, decoration or extra lighting, for example. Organizer is entitled to charge Exhibitor for increases in cost price factors, for example, by means of an increase in rates. If such a rate, increase is charged within one month of concluding an agreement Exhibitor is entitled to dissolve the agreement immediately.

Clause 11 – Payment

Along with the written confirmation of participation, Exhibitor will receive a written confirmation of the payment agreements made. Exhibitor shall strictly observe the agreements made. The invoice must be remitted within fourteen days of the invoice date. If registration takes place less than six weeks before the opening of the fair, then Exhibitor will receive an invoice for the entire participation fee at the same time as written confirmation of participation. Exhibitor shall remit the participation fee within five days whereby the participation fee must be credited to Organizer's account within five days. If the entire participation fee has not been credited to Organizer's account one month before setup of the fair, November 9, 2024, then payment is still due, but participation is ruled out. All amounts due to Organizer must be remitted without discount, withholding or deduction. Exhibitor has no right to suspend any obligation to pay Organiser. Organizer is entitled to refuse Exhibitor access to the fair until Exhibitor has made full payment. On expiry of the payment period Exhibitor is automatically in default. Default interest is payable by Exhibitor on all amounts not paid by one month before setup of the fair, November 9, 2024, from that day at 1% per month, calculated up to the day of full payment whereby part of a month is calculated as a full month. Each year, at the end of the year, the amount on which the interest is calculated will be increased by the interest owed for that year. If Exhibitor is in default in respect of Organizer he is obliged to pay Organizer all costs incurred both in and out of court in full. The costs incurred out of court payable by Exhibitor amount to at least 15% of the amount remaining unpaid, with a minimum of € 200 each time. This condition can be invoked even if Organizer has only had to send a single reminder, notification of default or demand or instruct a third party to do so.

Clause 12 –Organiser's liability

Organizer does not accept any liability for damage ensuring in any way from any acts or emissions on the part of Organizer or its subordinates or third parties under its supervision during the setup, dismantling or duration of the fair or in any other way connected to the fair . The aforementioned includes, in particular, loss, theft or damage of materials belonging to Exhibitor or third parties, damage as a result of power cuts, variations in current or interruptions in the heating or lighting, any injury sustained by Exhibitor or third parties within the context of the fair, resulting damage suffered by Exhibitor or third parties, including losses due to delays, trading losses, financial loss and immaterial damage. Neither is Organizer liable for the content of the message expressed by Exhibitor during the fair. Should the Organizer nevertheless be held liable then Organiser's liability towards Exhibitor is limited at all times to a maximum of ten percent of the amount of the agreed participation fee. 

Clause 13 –Exhibitor's liability
Exhibitor is liable for all damage ensuring from any act or emission on the part of Exhibitor or his subordinates or third parties under his supervision during the setup, dismantling and duration of the fair or in any way connected with the fair. The above includes, in particular, any damage caused to stand materials and injury sustained by persons during the aforementioned period in the Exhibition Venue. If an Exhibitor has any signs of cold symptoms or elevation up to 38 degrees Celsius or fever, Organizer is entitled to refuse or remove the Exhibitor from the show without consultation.

Clause 14 – Indemnification

Exhibitor indemnifies Organizer against any claims by third parties including remuneration of losses, costs or interest. More particularly, Exhibitor indemnifies Organizer for all claims by third parties in respect of the use by Organizer of any text or image material supplied by Exhibitor, including claims by third parties in respect of (alleged infringement of) intellectual property rights and / or regulations with regarding advertising. Exhibitor also indemnifies Organizer against all claims by third parties whatsoever in respect of loss, theft or depreciation of goods and/or damages or injury sustained by persons connected in any way with the fair.

Clause 15 – Force Majeure

If Organizer is unable to fulfill its obligations towards Exhibitor due to a non-attributable shortcoming, compliance with that obligation will be suspended for the duration of the force majeure. Force Majeure is given to mean, in any event, any circumstance independent of Organiser's will that obstructs the fulfillment of its obligation towards Exhibitor either partly or entirely, or due to which fulfillment of its obligations cannot reasonably be demanded of Organiser, regardless of whether the circumstances could have been foreseen at the time of concluding the Agreement. Such circumstances include, in any event: states of emergency (such as extreme weather conditions, fire and lightning strike), strikes, diseases, epidemics and pandemics, non-compliance by suppliers on whom Organizer is dependent for execution of the Agreement (including the operator of the Exhibition Venue and the stand building company), burglary, telecommunication breakdowns and/or in connection with any instruction from relevant authorities. If the force majeure persists for longer than thirteen months, then both parties have the right to dissolve the Agreement entirely or partially by registered post insofar as the force majeure situation justifies as much. The Organizer will then refund 50% of the participation fee to the Exhibitor.

Clause 16 – Insurance

Organiser's insurance does not cover materials belonging to Exhibitor and third parties as well as transport, delays, loss, theft, damage and depreciation thereof, personal injury and consequential loss and organizer is not liable for this. Organizer expressly advises Exhibitor to conclude the necessary insurances himself.

Clause 17 – Default / dissolution

If Exhibitor fails to fulfill any obligation ensuing from the Agreement properly or on time, then he is deemed to be in default without notice of default and Organizer is entitled to suspend execution of the Agreement until fulfillment by Exhibitor has been sufficiently ensured and / or dissolve the Agreement partially or entirely without refund of any payments. In the event of (temporary) moratorium on payment, bankruptcy, closure or dissolution of Exhibitor's company, the Agreement with Exhibitor will be legally deemed dissolved.

Clause 18 – Partners at the stand

Exhibitor must request prior written permission from the organizer for participating parties on the stand, including partners and suppliers. This applies to every party that is visibly present with a logo or other name and other presence in the broadest sense of the word. Organizer reserves the right to assess per party whether permission is granted. This will be made known in writing in advance. If the exhibitor has not requested permission from the organizer in advance for participating parties, the exhibitor risks that these parties will be removed from the stand. The exhibitor also risks a fine of €2.500 per party that has not been reported. Without written permission from the organizer, participation of third parties unknown to the organizer is not permitted at all.

Exhibitor must report all caterers on their stand to Organizer. The caterers must submit a valid HACCP form to Organizer for setting up the Fair.

Clause 19 – Amendments and additions

Amendments and additions to any of the conditions in an Agreement and / or Conditions are only valid if laid down by Organizer in writing and only apply to the Agreement in question.

Clause 20 – Transfer of rights

Organizer is entitled at all times to transfer the rights ensuing from the Agreement to third parties. Exhibitor is only entitled to do so after prior written consent from Organizer.

Clause 21.1 – Implementation Free Build Construction

The exhibitor is responsible for the entire stand's construction and furnishing. A continuous wall adjacent to the aisle is only permitted in free build if 50% of its entire width remains open, with a maximum length of 4 meters (deviations only after written permission from the organization).

Walls taller than three meters and adjacent to other stands must be completely finished on the outside as well. Trusses (buildings) up to and including 4 meters in height must always be completely packed with hard material. RAI Amsterdam – Exhibitor Services must be contacted for water and electricity. They will directly bill the exhibitor.

Music / sound (DJs, tape music, live musicians, etc.) on the stand is only permitted if purchased / rented from Unlimited Productions (the technical producer designated by MASTERS HQ.). The technical drawing must include all sound equipment. If these requirements are not met, the equipment will be removed from the site. Prior to MASTERS EXPO, any programming must be approved in writing by the organization ([email protected]). The exhibitor must always follow the organization's instructions; in the event of a violation of the regulations, the organization reserves the right to permanently close the stand and the sound.

The entire stand design (including any artist plans) must be submitted to Unlimited Productions by October 10, 2024.

All rigging and trussing must be purchased from Unlimited Productions, and written permission from the organization is required for another partner.

Clause 21.2 – Implementation Uniform Build Construction

The exhibitor is in charge of the stand layout. Floor covering, (partition) wall(s) (height 3 meters), basic lighting, and company name on the frieze are all part of the uniform stand construction. Stabilo International must be contacted separately for the required water and electricity / wall socket. They will directly bill the exhibitor. Music / sound (DJs, tape music, live musicians, etc.) on the stand is ONLY permitted if purchased/rented from Unlimited Productions (the technical designated producer by MASTERS HQ.). The technical drawing must include all sound equipment. If these requirements are not met, the equipment will be removed from the site.

Prior to MASTERS EXPO, any programming must be approved in writing by the organization ([email protected]). The exhibitor must always follow the organization's instructions; in the event of a violation of the regulations, the organization reserves the right to permanently close the stand. The entire stand design (including any artist plans) must be submitted to Unlimited Productions by October 10, 2024.

Clause 22 – Applicable law and competent court

These Conditions and the Agreement are governed by the law of the Netherlands. Any disputes as a result of an Agreement or these Conditions shall be settled, insofar as not otherwise imperatively prescribed by law, by the competent court of Amsterdam.

GENERAL CONDITIONS MASTERS Summer Edition

Article 1 - Definitions

In these General Terms and Conditions for Exhibition Participation MASTERS Summer Edition (hereinafter referred to as: 'Conditions'), 'Exhibition' means: MASTERS Summer Edition; 'Boat Parade': MASTERS Boat Parade; 'Organizer: MASTERS HQ', 'Participant': any natural or legal person with whom the Organizer negotiates the conclusion of an Agreement; 'Agreement': the agreement concluded between the Organizer and the Participant regarding participation in the Fair or the Boat Parade, as well as any amendment or addition thereto; 'Exhibition space': Hotel De L'Europe, Amsterdam.

Article 2 - Applicability

These Terms and Conditions form part of the Agreement and apply to all related (legal) acts between Organizer and Participant. The applicability of any specific or general terms and conditions or stipulations of the Participant or third parties is expressly rejected by the Organizer.

Article 3 - General

The Fair will take place on 20, 21, 22 June 2024 in the Hotel De L'Europe, Amsterdam. The event is open on Thursday, June 20 from 16.00:22.00 PM to 21:12.00 PM, Friday, June 20.00 from 22:12.00 PM to 18.00:20.00 PM and Saturday, June 00.00 from XNUMX:XNUMX PM to XNUMX:XNUMX PM and from XNUMX:XNUMX PM to XNUMX:XNUMX AM. The organizer has the right to unilaterally change the opening hours.

The Boat Parade is part of MASTERS Summer Edition and takes place on [insert Boat Parade date]. Participants have access to the Boat Parade with a ticket obtained for this purpose.

Article 4 – Establishment of agreement

An Agreement is only concluded if and insofar as the Organizer accepts a Participant's registration in writing for participation in the Fair or Boat Parade. The organizer expressly reserves the right to refuse participation in the Fair or Boat Parade after registration, without stating reasons and without any claim arising from this for the registrant.

Article 5 – Obligations of Organization

The organizer is responsible for the preparation and organization of the Fair and Boat Parade, arranging publicity regarding the Fair and Boat Parade, the rental of the Exhibition space, security, the presence of a secretariat and the provision of standard stand spaces for the Scholarship. Only the Organizer will allocate a stand space to the Participant in the Exhibition Area, taking the Participant's wishes into account as much as possible. The Organizer reserves the right to allocate a larger or smaller stand space to the Participant than the allocation requested by the Participant, without any claim from the Participant arising from this.

Article 6 – Obligations of the Participant

Participant will pay the participation fee in accordance with the relevant provisions of Article 11. Participant must set up and dismantle the rented stand space in a timely manner in accordance with the relevant provisions of Article 7. Participant will use the stand space allocated to him exclusively for exhibition purposes; supervise his stand or have it monitored during the opening hours of the Fair; not exhibit goods under the name of third parties and/or display and/or distribute promotional materials from third parties within the allocated stand space; not exhibit in any way outside the allocated stand space, conduct promotional activities and/or conduct trade in the broadest sense of the word; follow the instructions of the Organizer and its staff and security personnel. The participant ensures that the design of the stand and the goods and services exhibited by him are in accordance with all relevant laws and regulations, including applicable fire safety regulations, municipal regulations and internal regulations of the Exhibition Space.

The Organizer reserves the right to instruct the Participant, if necessary, to change the layout of his stand, either in the interest of the Fair or because of the aforementioned laws and regulations. The participant is responsible for the behavior of all persons appointed by him or working under his supervision. The Organizer is entitled to remove anyone from the Exhibition Area who endangers or threatens to endanger order and peace, or who violates the generally accepted standards of decent behavior and good manners, all at the sole discretion of the Organizer.

The organizer and its staff and members of the security service have free access to all stand areas at all times in order to exercise control or carry out work in the interest of the Fair. If reasonable doubt arises during or before the Fair regarding the origin or ownership of an object, the Participant undertakes to have the object in question stored in a locked space designated by the organizer in order to obtain clarity regarding its origin or ownership. In such a case, the participant will provide all cooperation in order to limit unwelcome publicity for the Fair and/or organizer as much as possible.

Article 7 – Construction/disassembly schedule

The Exhibition Area is open for setting up and furnishing the Lobby & Atmosphere Rooms on Wednesday, June 19 from 07.00:18.00 AM to 15.00:20 PM and for the Suites from 8.00:13.00 PM. On Thursday, June 23 from 07.00:22.00 am to XNUMX:XNUMX pm, unless otherwise agreed. Removal of the exhibition materials as well as the dismantling and disposal of the stands must take place on Sunday, June XNUMX from XNUMX a.m. to XNUMX p.m., unless otherwise agreed. If the Participant does not comply with the above deadlines, the organizer reserves the right to take appropriate measures, including denial of participation in the Fair and dismantling and removing the stand at the expense of the exhibitor. Construction times can be changed by the Organizer without giving reasons.

Article 8 – Cancellation by Organizer

The Organizer may cancel, move and/or postpone the Fair or Boat Parade for compelling reasons, at its sole discretion, by means of an oral and/or written notice of termination and/or notification to the Participant. In the event of relocation and/or postponement, the Participant is bound to this. The Organizer is in no way liable for any damage suffered or yet to be suffered by the Participant and/or third parties as a result of the cancellation, relocation and/or postponement. In the event of cancellation, the organizer will not refund the participation fees already paid by the Participant to the Participant at the time of cancellation. In the event of force majeure, the provisions of Article 15 apply and the Participant cannot claim a refund of participation fees already paid. The Organizer advises the Participant to ensure that a cancellation clause is included in their own insurance.

Article 9 – Cancellation by Participant

The participant has the right to cancel his participation in the Fair or Boat Parade up to six weeks before the start of the Fair, May 7, 2024, stating specific reasons unless otherwise agreed in writing. In this case, the Participant must pay 50% of the total participation fee to the Organizer. In case of cancellation after May 7, 2024, the Participant must pay 100% of the total participation fee. In case of cancellation after June 7, 2024, 125% of the total participation fee must be paid by the Participant to the Organizer. The 125% cancellation fee represents the costs already incurred by the Organizer and the costs still to be incurred as a result of the cancellation. In case of cancellation, the cancellation fee must be paid immediately with a maximum payment term of 14 days. The above also applies to multi-year contracts. The cancellation costs are calculated based on the sum of all years.

Article 10 – Prices

All prices and other rates of the organizer are expressed in euros and are exclusive of sales tax (VAT). The participation fee includes the costs of the stand space, the rental of the exhibition space and extras agreed in writing. The participation fee does not include other costs such as transport, loading, unloading and installation of the Participant's materials; travel and accommodation costs for the stand staff; additional furnishing of the stand with, for example, furniture, display cases, decorations and extra lighting. The Organizer is entitled to pass on the increase in cost price factors to the Participant by means of a rate increase. If such a rate increase is passed on within one month after concluding an agreement, the Participant has the right to cancel the agreement with immediate effect.

Article 11 - Payment

At the same time as the written confirmation of participation, the Participant will receive a written confirmation of the payment agreements made. The participant will emphatically adhere to the agreements made. This invoice must be paid within fourteen days of the invoice date. If registration is made less than six weeks before the opening of the Fair or Boat Parade, the Participant will receive an invoice for the full participation fees at the same time as the written confirmation of participation. Participation fees must be paid by the Participant within two days, and the participation fees must be credited to the organizer's account within two days.

If the full participation fees have not been credited to the organizer's account one month before the start of the Fair, May 14, 2024, payment of 125% of the participation fees must still be paid and participation will be excluded.

All amounts owed to the organizer must be paid without discount, deduction or settlement. Furthermore, the participant has no right to suspend any payment obligation towards the organizer. The Organizer is entitled to deny the Participant access to the Fair or Boat Parade until full payment has been made by the Participant. When the payment term expires, the Participant is automatically in default. The Participant owes default interest of 14% per month on all amounts that have not been paid no later than one month, May 2024, 1, before the construction of the Scholarship, from that day onwards, to be calculated until the day of full payment, whereby part of the month is calculated as a full month. Each time at the end of a year, the amount on which interest is calculated is increased by the interest due for that year. If the Participant is in default towards the organizer, he is obliged to fully reimburse the organizer for the extrajudicial and judicial costs. The extrajudicial costs to be reimbursed by the Participant amount to at least 15% of the unpaid amount, with a minimum of € 500 per time. This provision can also be invoked if the organizer has sent or has had only a single reminder, notice of default and/or notice sent.

Article 12 – Liability of Organizer

The organizer accepts no liability for damage resulting in any way from any act or omission of the organizer and/or its subordinates or third parties under its supervision during the construction, dismantling and duration of the Fair or Boat Parade, or otherwise related to the Fair. or Boat Parade. The foregoing includes in particular loss, theft or damage to materials of the Participant or third parties; damage resulting from power outages, power variations and interruptions in heating and lighting; any injury suffered or inflicted on the Participant or third parties in the context of the Fair or Boat Parade; consequential damage suffered by the Participant or third parties, including delay damage, business damage, financial damage and immaterial damage. Nor is the organizer liable for the content of the message conveyed by the Participant during the Fair or Boat Parade. If the organizer is unexpectedly held liable, the liability of the organizer towards the Participant is at all times limited to a maximum of ten percent of the amount of the agreed participation fees.

Article 13 – Liability of Participant

The Participant is liable for all damage resulting in any way from any act or omission of the Participant and/or his subordinates or third parties under his supervision during the construction, dismantling and duration of the Fair or Boat Parade, or otherwise related to the Fair. or Boat Parade. The foregoing includes in particular damage caused to stand materials and/or injury caused to persons during the aforementioned period in the exhibition space or during the Boat Parade.

Article 14 – Indemnity

The participant indemnifies the organizer against claims from third parties on any grounds whatsoever, including compensation for damage, costs or interest. More specifically, the Participant indemnifies the organizer against all claims from third parties relating to the use by the organizer of text and/or image material provided by the Participant, including claims from third parties regarding (alleged infringement of) intellectual property rights and/or regulations regarding to advertise. The Participant also indemnifies the organizer against all claims from third parties, on whatever grounds, relating to loss, theft or depreciation of goods and/or damage and/or injury caused to persons in connection with the Fair or Boat Parade.

Article 15 - Force majeure

If the organizer cannot fulfill its obligations towards the Participant due to a non-attributable shortcoming, the fulfillment of that obligation will be suspended for the duration of the force majeure situation. Force majeure is in any case understood to mean any circumstance independent of the will of the organizer, as a result of which the fulfillment of its obligation towards the Participant is prevented in whole or in part, or as a result of which the fulfillment of its obligations cannot reasonably be expected of the organizer, regardless of whether the circumstances could have been foreseen at the time of concluding the Agreement. These circumstances include in any case: emergency situations (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-compliance by suppliers on whom the organizer is dependent for the execution of the Agreement (including the operator of the Exhibition space and the stand construction company), burglary, telecommunications disruptions and/or in connection with any instruction from relevant authorities. If the force majeure situation lasts longer than thirteen months, both parties have the right to terminate the agreement in whole or in part by registered letter, insofar as the force majeure situation justifies this. The Organizer will then refund 50% of the participation fees to the Participant.

Article 16 – Insurance

Materials from Participant and third parties, as well as transport, delay, loss, theft, damage and depreciation thereof, personal injury and consequential damage, are not covered by the organizer's insurance and the organizer is not liable for this. The Organizer expressly advises the Participant to take out the necessary insurance himself.

Article 17 – Default / dissolution

If the Participant does not properly or timely fulfill any obligation that may arise for him from the agreement, he will be in default without notice of default and the organizer is entitled to suspend the execution of the agreement until compliance by the Participant has been sufficiently assured; and/or to partially or completely dissolve the agreement without refunding certain invoices. In the event of (provisional) suspension of payments, bankruptcy, closure or dissolution of the Participant's company, the agreement with the Participant will be dissolved by operation of law.

Article 18 – Partners on the stand

Participant must request prior written permission from the organizer for participating parties at the stand, including partners and suppliers. This applies to any party that is visibly present with a logo or other name mention and other presence in the broadest sense of the word. The organizer reserves the right to assess per party whether permission is granted. This will be announced in writing in advance. If the Participant has not requested prior permission from the organizer for participating parties, the Participant risks having these parties removed from the stand. The Participant also risks a fine of € 2500 per party that has not been reported. Participation by third parties unknown to the organizer is not permitted at all without written permission from the organizer.

Participant must report all caterers at their stand to the Organizer. The caterers must submit a valid HACCP form to the Organizer before setting up the Fair.

Article 19 – Changes and additions

Changes and additions to any provisions in an agreement and/or conditions only apply if they have been recorded in writing by the organizer and only relate to the relevant agreement.

Article 20 – Transfer of rights

The organizer is at all times permitted to transfer the rights arising from the agreement to third parties. Participant is only entitled to do this after prior written permission from the organizer.

Article 21 - Applicable law and competent court

Dutch law applies to these conditions and the agreement. All disputes arising from an agreement or these conditions will, unless otherwise required by law, be settled by the competent court in Amsterdam.

General Terms and Conditions for Participation in the MASTERS Summer Edition

Article 1 - Definitions

In these General Terms and Conditions for Participation in the MASTERS Summer Edition (hereinafter referred to as 'Terms'), the following definitions apply: 'Fair': MASTERS Summer Edition; 'Boat Parade': MASTERS Boat Parade; 'Organizer': MASTERS HQ; 'Participant': any natural or legal person with whom the Organizer negotiates about the conclusion of an Agreement; 'Agreement': the agreement between the Organizer and the Participant regarding participation in the Fair or the Boat Parade, including any changes or additions thereto; 'Exhibition Space': Hotel De L'Europe, Amsterdam.

Article 2 - Applicability

These Terms are part of the Agreement and apply to all related (legal) actions between Organizer and Participant. The applicability of any specific or general terms or conditions of the Participant or third parties is expressly rejected by the Organizer.

Article 3 – General

The Fair takes place on June 20, 21, 22, 2024, at Hotel De L'Europe, Amsterdam. On Thursday, June 20, the event is open from 4:00 PM to 10:00 PM, Friday, June 21 from 12:00 PM to 8:00 PM, and Saturday, June 22 from 12:00 PM to 6:00 PM and from 8:00 PM to 12:00 AM. The Organizer has the right to unilaterally adjust the opening hours.

The Boat Parade is part of the MASTERS Summer Edition and takes place on [insert Boat Parade date]. Participants have access to the Boat Parade with a ticket obtained for that purpose.

Article 4 – Conclusion of Agreement

An Agreement is only concluded if and insofar as the Organizer accepts a Participant's application for participation in the Fair or Boat Parade in writing. The Organizer expressly reserves the right to refuse participation in the Fair or Boat Parade after registration, without stating reasons and without any claim arising for the applicant.

Article 5 – Obligations of the Organizer

The Organizer is responsible for the preparation and organization of the Fair and Boat Parade, publicizing the Fair and Boat Parade, renting the Exhibition Space, security, the presence of a secretariat, and providing standard booth spaces for the Fair. Only the Organizer assigns a booth space to the Participant in the Exhibition Space, taking the Participant's wishes into account as much as possible. The Organizer reserves the right to allocate a larger or smaller booth space to the Participant than requested, without any claim arising for the Participant.

Article 6 – Obligations of the Participant

The Participant shall pay the participation fee in accordance with the provisions of Article 11. The Participant must set up and dismantle the rented booth space in a timely manner in accordance with the provisions of Article 7. The Participant shall use the assigned booth space solely for exhibition purposes; supervise their booth during the Fair's opening hours; not display goods under the name of third parties and/or show and/or distribute promotional materials of third parties within the assigned booth space; not exhibit, conduct promotional activities, and/or trade outside the assigned booth space; follow the instructions of the Organizer, its staff, and security personnel. The Participant ensures that the booth setup and the goods and services comply with all relevant laws and regulations, including but not limited to applicable fire safety regulations, municipal ordinances, and house rules of the Exhibition Space.

The Organizer reserves the right to instruct the Participant to modify the setup of their booth if necessary, in the interest of the Fair or due to the aforementioned laws and regulations. The Participant is responsible for the behavior of all persons appointed by them or working under their supervision. The Organizer is entitled to remove anyone from the Exhibition Space who endangers or threatens to endanger the order and peace or violates generally accepted standards of decent behavior and good manners, at the sole discretion of the Organizer.

The Organizer, its staff, and members of the security service have free access to all booth spaces at all times to carry out inspections or work in the interest of the Fair. If during or before the Fair there is reasonable doubt about the origin or ownership of an object, the Participant is obliged to store the object in a locked room designated by the Organizer, to clarify its origin or ownership. In such a case, the Participant provides all cooperation to minimize unwanted publicity for the Fair and/or the Organizer.

Article 7 – Construction / Dismantling Schedule

The Exhibition Space is open for setting up and decorating Lobby & Ambiance Rooms on Wednesday, June 19, from 7:00 AM to 6:00 PM and for Suites from 3:00 PM. On Thursday, June 20, from 8:00 AM to 1:00 PM, unless otherwise agreed. Removal of exhibition materials and dismantling and removal of the booths must be done on Sunday, June 23, from 7:00 AM to 10:00 PM, unless otherwise agreed. If the Participant does not comply with the above deadlines, the Organizer reserves the right to take appropriate measures, including denying participation in the Fair and dismantling and removing the booth at the Participant's expense. Construction times may be changed by the Organizer without notice.

Article 8 – Cancellation by the Organizer

The Organizer may cancel, relocate, and/or postpone the Fair or Boat Parade for compelling reasons, at its discretion, by means of oral and/or written notice to the Participant. In the event of relocation and/or postponement, the Participant is bound by this. The Organizer is not liable in any way for any damage suffered or to be suffered by the Participant and/or third parties as a result of the cancellation, relocation, and/or postponement. In case of cancellation, the Organizer will not refund participation fees already paid by the Participant. In the event of force majeure, the provisions of Article 15 apply, and the Participant cannot claim a refund of already paid participation fees. The Organizer advises the Participant to ensure that a cancellation clause is included in their own insurance.

Article 9 – Cancellation by the Participant

The Participant has the right to cancel their participation in the Fair or Boat Parade up to six weeks before the construction of the Fair, May 7, 2024, with specific reasons, unless otherwise agreed in writing. In this case, the Participant must pay 50% of the total participation fee to the Organizer. In case of cancellation after May 7, 2024, the Participant must pay 100% of the total participation fee. In case of cancellation after June 7, 2024, the Participant must pay 125% of the total participation fee to the Organizer. The 125% cancellation fee covers the costs already incurred by the Organizer and the costs to be incurred as a result of the cancellation. Upon cancellation, the cancellation fee must be paid immediately with a maximum payment term of 14 days. The above also applies to multi-year contracts. The cancellation costs are calculated based on the sum of all years.

Article 10 – Prices

All prices and other rates of the Organizer are expressed in euros and are exclusive of VAT. The participation fee includes the costs of the booth space, the rental of the Exhibition Space, and agreed extras in writing. Not included in the participation fee are other costs such as transport, loading, unloading, and placement of the Participant's materials; travel and accommodation costs of the booth staff; additional booth decoration, such as furniture, showcases, decorations, and additional lighting. The Organizer is entitled to pass on the increase in cost factors to the Participant through a rate increase. If such a rate increase is passed on within one month after the conclusion of an agreement, the Participant has the right to terminate the agreement with immediate effect.

Article 11 - Payment

Along with the written confirmation of participation, the Participant receives a written confirmation of the agreed payment arrangements. The Participant must strictly adhere to the agreed arrangements. This invoice must be paid within fourteen days of the invoice date. If registration is less than six weeks before the opening of the Fair or Boat Parade, the Participant receives an invoice for the full participation fee along with the written confirmation of participation. The participation fee must be paid by the Participant within two days, and the participation fee must be credited to the Organizer's account within two days.

If the full participation fee is not credited to the Organizer's account one month before the construction of the Fair, May 14, 2024, payment of 125% of the participation fee must still be made, and participation will be excluded.

All amounts owed to the Organizer must be paid without discount, withholding, or set-off. The Participant has no right to suspend any payment obligation to the Organizer. The Organizer is entitled to deny the Participant access to the Fair or Boat Parade until full payment has been made by the Participant. Upon the expiration of the payment term, the Participant is automatically in default. The Participant owes default interest of 1% per month on all amounts not paid by May 14, 2024, calculated from that day until the day of full payment, with a part of the month being calculated as a full month. Each year, the amount on which interest is calculated is increased by the interest due for that year. If the Participant is in default with the Organizer, he is obliged to fully reimburse the Organizer for extrajudicial and judicial costs. The extrajudicial costs to be reimbursed by the Participant amount to at least 15% of the unpaid amount, with a minimum of €500 each time. This provision can also be invoked when the Organizer has sent only a single reminder, notice of default, and/or demand or had it sent.

Article 12 – Liability of the Organizer

The Organizer accepts no liability for any damage resulting from any act or omission by the Organizer and/or its subordinates or third parties under its supervision during the construction, dismantling, and duration of the Fair or Boat Parade, or otherwise related to the Fair or Boat Parade. This includes, but is not limited to, loss, theft, or damage to the materials of the Participant or third parties; damage resulting from power interruptions, power variations, and interruptions in heating and lighting; any injury suffered or injured on the Participant or third parties in connection with the Fair or Boat Parade; consequential damage to the Participant or third parties, including delay damage, business damage, financial damage, and immaterial damage. The Organizer is also not liable for the content of the message conveyed by the Participant during the Fair or Boat Parade. Should the Organizer be held liable, the liability of the Organizer towards the Participant is at all times limited to a maximum of ten percent of the agreed participation fee.

Article 13 – Liability of the Participant

The Participant is liable for all damage resulting from any act or omission by the Participant and/or their subordinates or third parties under their supervision during the construction, dismantling, and duration of the Fair or Boat Parade, or otherwise related to the Fair or Boat Parade. This includes damage to booth materials and/or injury to persons during the mentioned period in the Exhibition Space or during the Boat Parade.

Article 14 – Indemnification

The Participant indemnifies the Organizer against claims from third parties, from any cause, including compensation for damage, costs, or interest. In particular, the Participant indemnifies the Organizer against all claims from third parties related to the use by the Organizer of text and/or visual material provided by the Participant, including claims from third parties regarding (alleged infringement of) intellectual property rights and/or regulations concerning advertising. The Participant also indemnifies the Organizer against all claims from third parties, from any cause, related to loss, theft, or depreciation of goods and/or damage and/or injury to persons, related to the Fair or Boat Parade.

Article 15 – Force Majeure

If the Organizer cannot fulfill its obligations to the Participant due to a non-attributable shortcoming, the fulfillment of those obligations is suspended for the duration of the force majeure situation. Force majeure is understood to mean any circumstance independent of the will of the Organizer, which prevents the fulfillment of its obligations to the Participant, in whole or in part, or which makes it unreasonable to expect the Organizer to fulfill its obligations, regardless of whether the circumstance was foreseeable at the time of the conclusion of the Agreement. These circumstances include, but are not limited to: emergency situations (such as extreme weather conditions, fire, and lightning strikes), strikes, illnesses, epidemics, and pandemics, non-fulfillment by suppliers on whom the Organizer is dependent for the execution of the Agreement (including the operator of the Exhibition Space and the stand construction company), burglary, telecommunication disruptions, and/or in connection with any instruction from the competent authorities. If the force majeure situation lasts longer than thirteen months, both parties have the right to terminate the agreement in whole or in part by registered letter, insofar as the force majeure situation justifies this. The Organizer will then refund 50% of the participation fee to the Participant.

Article 16 – Insurance

The materials of the Participant and third parties, as well as transport, delay, loss, theft, damage, and depreciation thereof, personal injury, and consequential damage are not covered by the Organizer's insurance, and the Organizer is not liable for this. The Organizer strongly advises the Participant to take out the necessary insurance for this purpose.

Article 17 – Default / Termination

If the Participant fails to properly or timely fulfill any obligation arising from the agreement, they are in default without notice of default, and the Organizer is entitled to suspend the execution of the agreement until compliance by the Participant is sufficiently secured; and/or to terminate the agreement in whole or in part without any refund of certain invoices. In case of (provisional) suspension of payment, bankruptcy, cessation, or dissolution of the Participant's business, the agreement with the Participant is automatically terminated.

Article 18 – Partners on the Stand

The Participant must request written permission from the Organizer for participating parties on the stand, including partners and suppliers. This applies to any party visibly present with a logo or other name display and other presence in the broadest sense of the word. The Organizer reserves the right to assess per party whether permission is granted. This will be communicated in writing in advance. If the Participant has not requested permission from the Organizer for participating parties in advance, the Participant risks that these parties will be removed from the stand. The Participant also risks a fine of €2500 per unreported party. Without written permission from the Organizer, the participation of unknown third parties is not allowed at all.

The Participant must report all caterers on their stand to the Organizer. The caterers must provide a valid HACCP form to the Organizer before the construction of the Fair.

Article 19 – Changes and Additions

Changes and additions to any provisions in an agreement and/or terms are only valid if they are recorded in writing by the Organizer and only apply to the relevant agreement.

Article 20 – Transfer of Rights

The Organizer is at all times entitled to transfer the rights arising from the agreement to third parties. The Participant is only entitled to this with prior written permission from the Organizer.

Article 21 – Applicable Law and Competent Court

These terms and conditions, as well as the agreement, are governed by Dutch law. All disputes arising from an agreement or these terms and conditions will be settled by the competent court in Amsterdam, unless otherwise prescribed by mandatory law.

GENERAL CONDITIONS MASTERS COMPANY

1. Definitions
   • Member: the natural person or legal entity who places an Order with MASTERS HQ either directly or through the mediation of a Media Agency;
   • Membership: any agreement between MASTERS HQ. and Member of Media Agency, entered into with regard to the provision of Services referred to in the Membership Contract;
   • Membership contract; the contract concluded between MASTERS HQ. and the Member and/or Media Agency regarding the Membership: MASTERS COMPANY or PREMIUM MASTERS COMPANY or ELITE MASTERS COMPANY or ROYAL MASTERS COMPANY;
   • Placard: an announcement;
   • MASTERS MAGAZINE: the MASTERS book/magazine;
   • Mention: company details, description, contact details and image for the benefit of a Member;
   • MASTERS DAILY PAPER: daily digital newsletter sent from MASTERS HQ;
   • Advertorial: advertising expression or message with an editorial and commercial character;
   • MASTERS COMPANY: a Member of the MASTERS COMPANY 300;
   • MASTERS ADVISORY BOARD: by the CEO of MASTERS HQ. selected individuals working at MASTERS HQ. or with relations of MASTERS HQ.;
   • MASTERS EXPO; the most exclusive business fair in the world;
   • MASTERS & MASLOW; knowledge event during MASTERS EXPO
   • Menu; Overview of all possibilities within MASTERS HQ.;
   • Participant Pass: access pass for MASTERS EXPO
   • General Terms and Conditions: these General MASTERS COMPANY 300 Terms and Conditions;
   • Services: the services provided by MASTERS HQ. services to be provided to the Member on the basis of the Assignment;
   • Digital Services: the services provided by MASTERS HQ. services to be provided online;
   • Reinstatement: any subsequent delivery of a Service relating to the same Listing;
   • Submission date: deadline by which MASTERS HQ. still ready to print Accepts material from Member for a specific placement;
   • Media agency: the natural person or legal entity that works professionally or commercially under the instructions or power of attorney of a Member with MASTERS HQ. concludes a Membership contract and as such accepts the applicability of these General Terms and Conditions for himself;
   • Assignment: the assignment to provide Services;
   • Client: Member and/or the Media Agency;
   • Parties: Client and MASTERS HQ. together;
   • Membership costs: the net fee payable by the Client after deduction of discounts for the Services provided, excluding production costs;
   • MASTERS HQ.: the next one to the MASTERS HQ. affiliated companies: MASTERS HQ., established in Amstelveen and with offices in (1182 AL) Amstelveen, at Amstelzijde 87, registered with the Chamber of Commerce in Amsterdam under 57446601,
   • Closing date: latest date by which MASTERS HQ. still accepts Orders from the Member for specific Services to be provided;
   • Website: one by MASTERS HQ. offered website, mobile website, application or other digital medium that MASTERS HQ. owns and/or operates;

2. Applicability

• These Terms and Conditions apply to all Membership contracts between MASTERS HQ. and the Client, the method of realization and implementation thereof. These General Terms and Conditions therefore form an integral part of the Membership contract between MASTERS HQ. and Client.
• MASTERS HQ. has the right to unilaterally change these General Terms and Conditions. The Client will be informed in writing in advance of any substantial changes to the General Terms and Conditions. The changes to the General Terms and Conditions apply to existing Membership contracts. When the Client gives new Assignments (including Reassignments) after changes to the General Terms and Conditions, the Client is deemed to have accepted these changes.
• These General Terms and Conditions are only possible by written agreement between MASTERS HQ. and Client are deviated from.
• MASTERS HQ. explicitly rejects the application of any (general) Terms and Conditions used by the Client.
• In the event of a conflict between the provisions of these General Terms and Conditions, the Membership Contract and/or other Terms and Conditions referred to in these General Terms and Conditions, the following order of precedence applies between these Terms and Conditions. The Membership Contract takes precedence over the General Terms and Conditions, which in turn take precedence over any other Terms and Conditions declared applicable.

3. Offer and realization
   • The Membership contract is concluded by written acceptance by the Client of an offer by MASTERS HQ. written contract or by verbal acceptance.
   • MASTERS HQ. can provide a written quotation for the delivery of Services at the request of the Client. The quotation is valid for the period stated in the quotation. If no term is included in the quotation, the quotation will be valid for fourteen (14) days.
   • MASTERS HQ. can grant an Option on the delivery of a Service at the request of the Client. MASTERS HQ. is entitled at any time to cancel granted Options without giving reasons.
   • The possibility of purchasing Services related to special positions in a MASTERS MAGAZINE or MASTERS DAILY PAPER is limited and may differ per issue.
   • Services in which special colors, such as gold and silver, are included in the Listing are only possible on request and in exceptional cases. Separate rates apply for special colours.
   • A Membership contract is only concluded if the Member has been nominated by a MASTERS COMPANY or invited by MASTERS HQ. and upon approval of the MASTERS ADVISORY BOARD.
   • A maximum of 300 Members can receive the MASTERS COMPANY designation. These 300 members fall under four levels: MASTERS COMPANY or PREMIUM MASTERS COMPANY or ELITE MASTERS COMPANY or ROYAL MASTERS COMPANY.

4. Delivery regulations
   • If the Client informs MASTERS HQ. MASTERS HQ has not supplied material and/or material unsuitable for the reproduction method of the medium in question on time, not properly reproducible, incomplete. the right to charge the Client for the additional costs caused by this.
   • The Material must be in the possession of MASTERS HQ. are for the by MASTERS HQ. set submission date of the relevant MASTERS MAGAZINE or MASTERS DAILY PAPER. MASTERS HQ. reserves the right to remove any Material that comes into the possession of MASTERS HQ after the Submission Date. has not been processed and/or placed, without prejudice to its right to reimbursement of the Installation costs and any production costs incurred, or its right to charge additional costs if it can be placed.
   • Material should be sent via [email protected] to be supplied as a digital file manufactured according to the specifications stated in the brochure.
   • MASTERS HQ. takes the usual care with regard to the Material made available by the Client. MASTERS HQ. accepts no liability for damage resulting from use or transmission of this Material, except in the case of gross negligence or negligence.

5. Rejection/suspension
   • MASTERS HQ. is at all times entitled to refuse a Listing in the event of technical objections, disapproval of the content, nature, scope or form of the specified Listing and as well as for reasons of principle in connection with the MASTERS MAGAZINE or MASTERS DAILY PAPER in which the Listing would be placed. or other compelling reasons on the part of MASTERS HQ..
   • MASTERS HQ. also reserves the right to refuse the Listing if there is a conflict with the laws and regulations (Article 6) and if MASTERS HQ does not receive the Material on time. (Article 4). Refusal to provide the Services on the above grounds (Article 5.1 and this Article 5.2) does not affect the Client's obligation to pay for the agreed Services (Installation costs and any production costs incurred).
   • In the event that the Client does not comply, does not comply in a timely manner or does not comply properly with one or more of the conditions stated in these MASTERS COMPANY 300 or with MASTERS HQ. agreed Terms and Conditions, is MASTERS HQ. is entitled - without prejudice to its right to compensation or performance, at its option - to suspend the performance of the Services as long as this shortcoming in the fulfillment of the obligations continues, or to terminate the Membership contract in whole or in part without being obliged to pay any compensation .

6. Warranty/indemnification by the Client

• The Client guarantees that the MASTERS HQ. Declaration provided and compliance with legislation and regulations. MASTERS HQ. has the right to refuse the Services, including placement of the Listing(s) that do not comply with the aforementioned laws and regulations. In that case, the Client remains liable to MASTERS HQ. obliged to pay for the contracted listing space.
• The Client indemnifies MASTERS HQ., as well as its active third parties, against all damage and/or claims from third parties related to or arising from: (a) the use of the Services by the Client/Member; and (b) the acts and/or omissions of the Client/Member contrary to the provisions of the Membership Contract and these General Terms and Conditions. Client establishes MASTERS HQ. and for its active third parties in the above cases also indemnified against costs, damages and interest that arise as a result. This indemnification and compensation applies, among other things, to any claims from third parties in connection with infringements or alleged infringements of the copyright of these third parties, including the European Central Bank with regard to banknotes.
• If the Listing provided contains (a reference to) a game of chance organized by the Member, the Member must comply with the Gambling Act and the Promotional Gambling Code. In that case, the Member is also liable for the payment of gambling tax and indemnifies MASTERS HQ. in this regard for claims from the Tax Authorities.

7. Execution Assignment Obligations MASTERS HQ.

• MASTERS HQ. will offer the Services in accordance with the provisions of the Order. MASTERS HQ. undertakes to carry out the agreements in the Order to the best of its ability.
• MASTERS HQ. reserves the right to suspend the delivery of Services to the Client in whole or in part, in the event that the Client attributably fails to comply with any obligation under the Membership Contract, including failure to comply with the obligations included in this article 7 of these General Terms and Conditions. MASTERS HQ. is entitled to charge the Client costs that it must incur in connection with the suspension of the delivery of its Services.
• MASTERS HQ. strives for the best possible representation of the submitted Material, but cannot guarantee exact reproduction when providing Services. The Client must take into account the possibility of printing and color deviations. If the Client has a complaint about the reproduction quality, a proof will be produced by the printing company on behalf of MASTERS HQ. Only this test serves as a starting point to assess the reproduction quality.
• MASTERS HQ. is entitled to move Services reserved for a particular edition of MASTERS MAGAZINE to a subsequent edition of MASTERS MAGAZINE.
• Any complaints regarding by MASTERS HQ. Services provided regarding, among other things, the method of reproducing the listing material, placement of the Listing and/or color quality must be submitted in writing to MASTERS HQ within 21 calendar days after the publication date of the relevant MASTERS MAGAZINE, or the first online showing. to have been notified.
• The Member will purchase the Services in accordance with the provisions of the Membership Contract. The Client is not permitted to use Services in violation of the provisions of the Membership Contract, the General Terms and Conditions, the relevant and applicable legal provisions, the Dutch Advertising Code and the care that is appropriate in society.
• The Client is, among other things, not permitted to use the Services for:

         (a) the reproduction and/or publication and/or modification of software or other materials if such reproduction and/or publication and/or modification infringes the rights, including intellectual property rights, of third parties;

         (b) making unlawful statements;

         (c) harassing, threatening or otherwise harassing persons;

         (d) sending large quantities of e-mail messages (including spam) to third parties, with or without a commercial purpose;

         (e) sending e-mail messages or uploading files that contain viruses or similar software programs that may affect the operation of MASTERS HQ. services offered, the Internet or the computers and/or software of third parties;

         (f) assuming a false identity;

         (g) limiting third parties' ability to use MASTERS HQ. services offered and/or use the internet.

8. Our rates

8.1 The rates charged by MASTERS HQ apply to every Order. are used with regard to the Services at the time or during the period of the delivery of Services. Next door you can find MASTERS HQ. Use membership forms where no standard rates apply, but a price to be determined on a case-by-case basis.

8.2 With regard to the Services, the Membership rates are published by means of brochures.

8.3 MASTERS HQ. reserves the right to revise rates. Unless expressly agreed otherwise, such a rate adjustment also applies to the Assignment(s) agreed with the Client for Services not yet delivered. In the event of a rate change, the Client has the right to cancel the Assignment with regard to the part of the Services that has not yet been delivered.

9. Compensation and payment

• The Client will pay for the costs determined by MASTERS HQ. services provided, pay the fee stated in the Membership contract, in the manner specified in the Membership contract. Payment for the Services is made in three installments. One invoice of 20% immediately after signing the Membership contract, the second invoice of 40% in January and a third invoice of % 40 in June unless the Parties have expressly agreed otherwise. MASTERS HQ. may stipulate that it has the right to charge advance amounts. All fees stated in the Membership contract are exclusive of VAT and other government levies.
• A one-off registration fee of €750 excl. VAT applies for registration. This contribution will be charged on the first invoice.
• MASTERS HQ. will invoice the Client for the fees owed by the Client. Invoices are sent digitally. The Client will pay the invoices within fourteen (14) days after the invoice date. If the Client has not paid the invoices within fourteen (14) days after the invoice date, the Client is automatically in default, without notice of default being required.
• If the Client pays the fee by direct debit, the Client has the option to have MASTERS HQ. to refund incorrectly collected amounts within the refusal period of five (5) days.
• If payment by the Client of the compensation is made by direct debit and a direct debit cannot be carried out, administration costs of 2% of the invoice value, with a minimum of € 100 (one hundred Euro) (excluding VAT) will be charged per invoice. brought.
• The Client is not entitled to charge MASTERS HQ. to settle amounts due in any way with MASTERS HQ. amounts owed to the Client.
• If payment is not made on time or in full, MASTERS HQ. entitled to suspend the Services to be provided. If the payment term is exceeded, the Client will owe an immediately payable surcharge, which surcharge consists of a percentage of the relevant amount to be paid. This percentage is the statutory interest for commercial agreements, which has been 1% since July 2013, 8,5. In addition, the costs incurred in and out of court in connection with shortcomings attributable to the Client in the fulfillment of its obligations, including collection costs, which will amount to at least 15% of the amount due, will be borne by the Client.
• The Client is authorized to issue that invoice to MASTERS HQ for 30 calendar days after the invoice date. to complain. This can only be done in writing. After that period, that authority expires. In the event of a difference of opinion regarding a part of a sent invoice, the Client is obliged to pay on time those parts of the invoice about which there is no difference of opinion. The provisions of this article 9 apply fully to those parts. As long as the Client has not signed the Membership Contract or the order to provide Services, he is not entitled to make complaints regarding invoices under that Membership Contract or Order.
• If measurement systems must be used to determine the compensation (for example to determine the number of clicks or leads), the measurement systems of MASTERS HQ. leading. By industry standards, a difference of up to 10% between measured clicks and ad impressions would not be considered unusual. If the difference between the measured clicks and ad impressions is greater than 10%, MASTERS HQ. and the Client will jointly investigate the cause of these differences with the aim of resolving them. Until it is established what the cause of the measurement differences is, the measurement results remain from MASTERS HQ. leading for the determination of the compensation.
• If the Services consist of placing a Listing on a specific/special position or other expression for which MASTERS HQ. must incur additional costs in connection with specific requirements with regard to the printing process, if, due to the actions of the Client, this does not take place in the period prior to the expiry of the Closing Date, then the surcharge as stated on the rate card or these additional costs must be borne by the Client. being paid.

10. XNUMX Cancellation

10.1 The Client is not permitted to unilaterally terminate the collaboration after signing the agreement.

10.2 If the Services consist of placing a Listing on a specific/special position or other expression for which MASTERS HQ. must incur additional costs in connection with specific requirements regarding the printing process, if, due to the actions of the Client, this does not take place in the period prior to the expiry of the Closing Date, then additional costs must be paid by the Client.

10.3 In the event of cancellation by the Client, 125% of the full sum must be paid by the Client to MASTERS HQ. The 125% cancellation fee represents the costs already incurred by MASTERS HQ. and the costs still to be incurred as a result of the cancellation. In the event of cancellation, the cancellation fee must be paid immediately with a maximum payment term of 14 days

11. Liability

11.1 MASTERS HQ. carries out the Assignments and Services to be provided by it as carefully as possible. MASTERS HQ. in the event of a failure to fulfill its obligations, is only liable for any direct or indirect damage, including but not limited to consequential damage, stagnation damage, delay damage, loss of orders, loss of profit and processing costs of the Client related to or arising from the Membership contract or the Services, if this damage is caused by intent, gross negligence or deliberate recklessness on the part of MASTERS HQ. Without prejudice to the above, MASTERS HQ. accept no liability for the contents of sachets or test samples or other Plus Propositions, nor for any deterioration thereof as a result of other sachets or test samples or other Plus Propositions that have been attached, pasted or applied in the vicinity thereof.

11.2 The liability of MASTERS HQ. never goes further than reinstatement/redelivery of the Services, as agreed with the Client, or reimbursement of a maximum of 50% of the invoice value of those Services in accordance with Article 9 of these General Terms and Conditions. The compensation should be related to the extent to which MASTERS HQ. would have fallen short. Minor deviations do not give any right to compensation.

11.3 The Client bears the risk of errors in the execution of placed Assignments in the event of requests and communications from the Client not being received, incorrectly, not timely or incompletely by MASTERS HQ.

11.4 MASTERS HQ. is never liable for any direct or indirect damage resulting from entering into (and handling) transactions and agreements between the Client and its contracting parties.

12. Force Majeure

12.1 Parties are not obliged to timely fulfill one or more obligations under the Assignment if they are prevented from doing so as a result of force majeure. Force majeure includes - but is not limited to - a non-attributable shortcoming of engaged third parties or suppliers, the temporary unavailability or insufficient availability of hardware, software and/or internet or other telecommunications connections that are necessary for the delivery of the Services, the termination of a web page managed by a third party, as well as any other situation in which MASTERS HQ. or the Member cannot exercise (decisive) control. In the event of a force majeure situation, the Parties are not obliged to compensate any damage suffered by the other Party as a result of the force majeure situation. This also applies to the inability to carry out events due to government reasons.

12.2 As soon as the force majeure situation has lasted longer than 13 (thirteen) months, both Parties have the right to terminate the Assignment immediately in writing.

12.3 As MASTERS HQ. If, due to unforeseen circumstances or due to force majeure during production, an advertising order or an order to attach or stick up a Plus proposition, MASTERS HQ. the right to suspend the execution of that Assignment for the duration of the impediment or to cancel the Assignment without being obliged to pay any compensation to the Client. In these cases MASTERS HQ. obliges the Client to inform the Client of the impediment as soon as possible and to express his opinion regarding the aforementioned choice.

13. Duration of dissolution

13.1 Unless expressly stated otherwise in the Membership contract, the contract term runs from January 1 to December 31 each year.

13.2 The duration of the Membership contract is three years unless expressly stated otherwise in the Membership contract. If a Membership contract has been entered into for 1 year, there will be a surcharge of 65% for all Memberships.

13.3 Both Parties are entitled to terminate the Order extrajudicially with immediate effect without further notice of default if:

(a) the other Party is declared bankrupt;

(b) the bankruptcy of the other Party has been filed;

(c) the other Party is in suspension of payments;

(d) a suspension of payments has been applied for for the other Party;

(e) the other Party is dissolved or ceases its activities, including for MASTERS HQ. this includes discontinuing Master MAGAZINE or closing the Website in respect of which the Assignment has been issued;

(f) the delivery of the agreed Services or any part thereof is or threatens to be in conflict with applicable laws and regulations; and

(g) the other Party fails to comply with one or more of the obligations under the Membership Contract, even after a reasonable period has been given to fulfill its obligation(s).

13.4 MASTERS HQ. is entitled to terminate the Assignment in writing with immediate effect without giving reasons if the Client is not considered creditworthy by MASTERS HQ.

13.5 The Agreement will be automatically extended 6 months before the end of the agreement for the same agreed period. Cancellation must be given no later than the end of June of the last contractual year.

14. Intellectual Property

14.1 The intellectual property rights to all Services that MASTERS HQ. delivered or made available in the context of the Assignment, remain the property of MASTERS HQ. or its licensors. To the extent necessary for use of the Services by the Client, MASTERS HQ. to the Client during the term of the Assignment a limited, non-exclusive, non-transferable right to use the intellectual property rights to the Services.

14.2 The copyright, or any other intellectual property right, by or on behalf of MASTERS HQ. Proposals, concepts, editorial contributions, products or other parts of its Services produced rest with MASTERS HQ., unless it can be demonstrated that the Client's direct contribution to the development was of essential importance. If the Client owns the copyright or any other intellectual property right of MASTERS HQ. violates this, the Client will immediately notify MASTERS HQ. be liable to pay a fine in the amount of the amount payable by the Client to MASTERS HQ. compensation owed in respect of the Services with a minimum of € 25.000 (twenty-five thousand euros). This amount is immediately due and payable without judicial intervention. In addition, the Client will inspect the actual costs incurred by MASTERS HQ. compensate damage suffered.

14.3 The intellectual property rights to materials and data that the Client provides to MASTERS HQ. provided in the context of the Assignment remain the property of the Client or its licensors. To the extent necessary for the delivery of the Services by MASTERS HQ. the Client grants to MASTERS HQ. a limited, non-exclusive, non-transferable right to use the intellectual property rights during the term of the Assignment. The Client indemnifies MASTERS HQ. for all claims from third parties and resulting claims from third parties relating to the use by MASTERS HQ. of the Client to MASTERS HQ. materials and data provided and the intellectual property rights attached to them.

15. Privacy/cookies

15.1 MASTERS HQ. will offer the Services and process the Client's data in accordance with the privacy and cookie policy of MASTERS HQ. The Client hereby gives permission to MASTERS HQ. for processing the Client's personal data in accordance with the privacy and cookie policy.

15.2 Personal data collected, obtained or otherwise processed as part of the Assignment are and will at all times remain the property of MASTERS HQ., unless MASTERS HQ. and the Client makes deviating written agreements about the use, processing or other activity regarding this personal data.

16. confidentiality

16.1 The Parties will observe confidentiality with regard to confidential and/or business-sensitive information provided by the other Party during the conclusion and duration of the Assignment. This obligation also continues after the end of the Assignment.

16.2 The above confidentiality obligation does not exist if and insofar as:

(a) a Party is obliged to make disclosure on the basis of a statutory regulation or an authorized order from a government authority;

(b) the information is part of the public domain and is generally known at the time of disclosure; and

(c) at the time of disclosure to the other Party, this information was already in the possession of this Party, or was developed independently by this Party, without using the information provided.

17. Other provisions

• The content of the Assignment and the General Terms and Conditions jointly determine the legal relationship between the Parties and replace all previously made agreements between the Parties with regard to the subject of the Assignment.
• MASTERS HQ. may engage third parties in the execution of the Assignment at its own discretion.
• The Client is not entitled to transfer its rights and obligations under the Assignment to third parties without the prior written permission of MASTERS HQ. MASTERS HQ. may transfer its rights and obligations under the Assignment without the prior written consent of the Client. MASTERS HQ. will inform the Client in writing of such transfer of rights and obligations.
• If and insofar as any part or provision of these General Terms and Conditions or the Assignment appears to be in conflict with any mandatory provision of national or international law, this will not affect the validity of the remaining part of these General Terms and Conditions or the Assignment. Instead of the part that conflicts with the law, the Parties will establish new provisions that correspond as much as possible with the scope of the invalid provision.
• In the event of a conflict between the provisions of the General Terms and Conditions and the Assignment, what is stated in the Assignment will prevail.

18. Applicable law/competent court

18.1 These General Terms and Conditions and all Assignments are exclusively governed by Dutch law.

18.2 Disputes arising from the Assignment and/or the General Terms and Conditions will, if between MASTERS HQ. and the Client cannot reach an amicable solution to the dispute, it will be submitted to the competent court in Amsterdam.

These General Terms and Conditions were last amended on May 26, 2020.

GENERAL CONDITIONS ADVERTISING MASTERS MAGAZINE

1. Definitions
   • Advertiser: the natural person or legal entity that places an Order with MASTERS HQ either directly or through the mediation of a Media Agency;
   • Advertisement: the advertising expression or message for the benefit of an Advertiser;
   • Advertising contract: any agreement between MASTERS HQ. and Advertiser or Media Agency, entered into with regard to the provision of Services;
   • Advertising material: material with which an Advertisement is composed;
   • Advertorial: advertising expression or message with an editorial and commercial character;
   • General Terms and Conditions: these General Advertising Terms and Conditions;
   • Services: the services provided by MASTERS HQ. services to be provided to Advertiser on the basis of the Assignment. The Services in any case include: the reproduction and/or publication of an Advertisement in the MASTERS HQ MAGAZINE.
   • Reinsertion: any subsequent delivery of a Service relating to the same Advertisement;
   • Submission date: deadline by which MASTERS HQ. still accepts ready-made material from the Advertiser for a specific advertisement placement;
   • Media agency: the natural person or legal entity that works professionally or commercially under the instructions or power of attorney of an Advertiser with MASTERS HQ. enters into an Advertising Contract and as such accepts the applicability of these General Terms and Conditions for himself;
   • Assignment: the assignment to provide Services;
   • Client: Advertiser and/or the Media Agency;
   • Parties: Client and MASTERS HQ. together;
   • Installation costs: the net fee payable by the Client after deduction of discounts for the Services provided, excluding production costs;
   • MASTERS HQ.: the next one to the MASTERS HQ. BV affiliated companies: established in Amstelveen and with offices in (1184 TZ) Amstelveen, at Amstelzijde 87, registered with the Chamber of Commerce in Amsterdam under 57446601,
   • Closing date: latest date by which MASTERS HQ. still accepts Orders from Advertiser for specific Services to be provided;

2. Applicability

• These Terms and Conditions apply to all Advertising contracts between MASTERS HQ. and the Client, the method of realization and implementation thereof. These General Terms and Conditions therefore form an integral part of the Advertising Contract between MASTERS HQ. and Client.
• MASTERS HQ. has the right to unilaterally change these General Terms and Conditions. The Client will be informed in writing in advance of any substantial changes to the General Terms and Conditions. The changes to the General Terms and Conditions apply to existing Advertising Contracts. When the Client gives new Assignments (including Reassignments) after changes to the General Terms and Conditions, the Client is deemed to have accepted these changes.
• These General Terms and Conditions are only possible by written agreement between MASTERS HQ. and Client are deviated from.
• MASTERS HQ. explicitly rejects the application of any (general) Terms and Conditions used by the Client.
• In the event of a conflict between the provisions of these General Terms and Conditions, the Advertising Contract and/or other Terms and Conditions referred to in these General Terms and Conditions, the following order of precedence applies between these Terms and Conditions. The Advertising Contract takes precedence over the General Terms and Conditions, which in turn take precedence over any other Terms and Conditions declared applicable.

3. Offer and realization
   • The Advertising Contract is concluded by written acceptance by the Client of an offer by MASTERS HQ. written contract or by verbal acceptance.
   • MASTERS HQ. can provide a written quotation for the delivery of Services at the request of the Client. The quotation is valid for the period stated in the quotation. If no term is included in the quotation, the quotation will be valid for fourteen (14) days.
   • MASTERS HQ. can grant an Option on the delivery of a Service at the request of the Client. MASTERS HQ. is entitled at any time to cancel granted Options without giving reasons.
   • The possibility of purchasing Services related to special positions in a MAGAZINE is limited and may differ per MAGAZINE title and per edition.
   • Services in which special colors, such as gold and silver, are incorporated in the Advertisement are only possible on request and in exceptional cases. Separate rates apply for special colours.

4. Delivery regulations
   • If the Client informs MASTERS HQ. MASTERS HQ has not supplied timely, not properly reproducible, incomplete advertising material and/or material unsuitable for the reproduction method of the medium in question. the right to charge the Client for the additional costs caused by this.
   • The Advertising Material must be in the possession of MASTERS HQ. are for the by MASTERS HQ. established submission date of the MAGAZINE concerned. MASTERS HQ. reserves the right to remove Advertising Material that is in the possession of MASTERS HQ after the Submission Date. has not been processed and/or placed, without prejudice to its right to reimbursement of the Installation costs and any production costs incurred, or its right to charge additional costs if it can be placed.
   • Advertising material must be sent via [email protected]to be supplied as a digital file manufactured according to the specifications stated in the brochure.
   • MASTERS HQ. takes the usual care with regard to the material made available by the Client. MASTERS HQ. accepts no liability for damage resulting from use or transmission of this material, except in the case of gross negligence or negligence.

5. Rejection/suspension
   • MASTERS HQ. is at all times entitled to refuse an Advertisement in the event of technical objections, disapproval of the content, nature, scope or form of the specified Advertisements as well as for reasons of principle in connection with the MAGAZINE in which the Advertisements would be placed or other compelling reasons from the side of MASTERS HQ..
   • MASTERS HQ. also reserves the right to refuse the Advertisement if it conflicts with the laws and regulations (Article 6) and if MASTERS HQ does not receive the Advertising Material on time. (Article 4). Refusal to provide the Services on the above grounds (Article 5.1 and this Article 5.2) does not affect the Client's obligation to pay for the agreed Services (Installation costs and any production costs incurred).
   • In the event that the Client does not comply, does not comply in a timely manner or does not comply properly with one or more of the conditions stated in these Advertising Conditions or with MASTERS HQ. agreed Terms and Conditions, is MASTERS HQ. is entitled - without prejudice to its right to compensation or performance, at its option - to suspend the performance of the Services as long as this shortcoming in the fulfillment of the obligations continues, or to terminate the Advertising Contract in whole or in part without being obliged to pay any compensation .

6. Warranty/indemnification by the Client

• The Client guarantees that the MASTERS HQ. Advertisements supplied comply with laws and regulations. MASTERS HQ. has the right to refuse the Services, including placement of the Advertisement(s) that do not comply with the aforementioned laws and regulations, in which case the Client remains liable to MASTERS HQ. obliged to pay for the contracted advertising space.
• The Client indemnifies MASTERS HQ., as well as its active third parties, against all damage and/or claims from third parties related to or arising from: (a) the use of the Services by the Client/Advertiser; and (b) the acts and/or omissions of the Client/Advertiser contrary to the provisions of the Advertising Contract and these General Terms and Conditions. Client establishes MASTERS HQ. and for its active third parties in the above cases also indemnified against costs, damages and interest that arise as a result. This indemnification and compensation applies, among other things, to any claims from third parties in connection with infringements or alleged infringements of the copyright of these third parties, including the European Central Bank with regard to banknotes.
• If the supplied Advertisement contains (a reference to) a game of chance organized by the Advertiser, the Advertiser must comply with the Gambling Act and the Promotional Gambling Code. In that case, the Advertiser is also liable for the payment of the gambling tax and indemnifies MASTERS HQ. in this regard for claims from the Tax Authorities.

7. Execution Assignment Obligations MASTERS HQ.

• MASTERS HQ. will offer the Services in accordance with the provisions of the Order. MASTERS HQ. undertakes to carry out the agreements in the Order to the best of its ability.
• MASTERS HQ. reserves the right to suspend the delivery of Services to the Client in whole or in part, in the event that the Client attributably fails to comply with any obligation under the Advertising Contract, including failure to comply with the obligations included in this article 7 of these General Terms and Conditions. MASTERS HQ. is entitled to charge the Client costs that it must incur in connection with the suspension of the delivery of its Services.
• MASTERS HQ. strives for the best possible representation of the submitted material, but cannot guarantee exact reproduction when providing Services. The Client must take into account the possibility of printing and color deviations. If the Client has a complaint about the reproduction quality, a proof will be produced by the printing company on behalf of MASTERS HQ. Only this test serves as a starting point to assess the reproduction quality.
• MASTERS HQ. is entitled to move Services reserved for a particular edition of a MAGAZINE to a subsequent edition of that MAGAZINE.
• Any complaints regarding by MASTERS HQ. Services provided regarding, among other things, the method of reproduction of the Advertising Material, placement of the Advertisement and/or color quality must be submitted in writing to MASTERS HQ within 21 calendar days after the publication date of the MAGAZINE in question, or the first online showing. to have been notified.
• Advertiser will purchase the Services in accordance with the provisions of the Advertising Contract. The Client is not permitted to use Services in violation of the provisions of the Advertising Contract, the General Terms and Conditions, the relevant and applicable legal provisions, the Dutch Advertising Code and the care that is appropriate in society.
• The Client is, among other things, not permitted to use the Services for:

(a) the reproduction and/or publication and/or modification of software or other materials if such reproduction and/or publication and/or modification infringes the rights, including intellectual property rights, of third parties;

(b) making unlawful statements;

(c) harassing, threatening or otherwise harassing persons;

(d) sending large quantities of e-mail messages (including spam) to third parties, with or without a commercial purpose;

(e) sending e-mail messages or uploading files that contain viruses or similar software programs that may affect the operation of MASTERS HQ. services offered, the Internet or the computers and/or software of third parties;

(f) assuming a false identity;

(g) limiting third parties' ability to use MASTERS HQ. services offered and/or use the internet.

8. Our rates

8.1 The rates charged by MASTERS HQ apply to every Order. are used with regard to the Services at the time or during the period of the delivery of Services. Next door you can find MASTERS HQ. Using forms of advertising where no standard rates apply, but a price to be determined on a case-by-case basis.

8.2 With regard to the Services, the Advertising Rates are published by means of brochures.

8.3 MASTERS HQ. reserves the right to revise rates. Unless expressly agreed otherwise, such a rate adjustment also applies to the Assignment(s) agreed with the Client for Services not yet delivered. In the event of a rate change, the Client has the right to cancel the Assignment with regard to the part of the Services that has not yet been delivered.

9. Compensation and payment

• The Client will pay for the costs determined by MASTERS HQ. Services provided, pay the fee stated in the Advertising Contract, in the manner specified in the Advertising Contract. Payment for the Services is made afterwards, unless the Parties have expressly agreed otherwise. MASTERS HQ. may stipulate that it has the right to charge advance amounts. All fees stated in the Advertising Contract/Assignment are exclusive of VAT and other government levies.
• MASTERS HQ. will invoice the Client for the fees owed by the Client. Invoices are sent by post or digitally. The Client will pay the invoices within fourteen (14) days after the invoice date. If the Client has not paid the invoices within fourteen (14) days after the invoice date, the Client is automatically in default, without notice of default being required.
• If the Client pays the fee by direct debit, the Client has the option to have MASTERS HQ. to refund incorrectly collected amounts within the refusal period of five (5) days.
• If payment by the Client of the fee is made by direct debit and a direct debit cannot be carried out, administration costs of 2% of the invoice value will be charged.
• The Client is not entitled to charge MASTERS HQ. to settle amounts due in any way with MASTERS HQ. amounts owed to the Client.
• If payment is not made on time or in full, MASTERS HQ. entitled to suspend the Services to be provided. If the payment term is exceeded, the Client will owe an immediately payable surcharge, which surcharge consists of a percentage of the relevant amount to be paid. This percentage is the statutory interest for commercial agreements. In addition, the costs incurred in and out of court in connection with shortcomings attributable to the Client in the fulfillment of its obligations, including collection costs, will be borne by the Client.
• The Client is authorized to issue that invoice to MASTERS HQ for 30 calendar days after the invoice date. to complain. This can only be done in writing. After that period, that authority expires. In the event of a difference of opinion about a part of a sent invoice, the Client is obliged to pay on time those parts of the invoice about which there is no difference of opinion. The provisions of this article 9 apply fully to those parts. As long as the Client has not signed the Advertising Contract or the order to provide Services, he is not entitled to complain about invoices under that Advertising Contract or Order.
• If the Services consist of the placement of an Advertisement in a specific/special position or other expression for which MASTERS HQ. must incur additional costs in connection with specific requirements with regard to the printing process, if, due to the actions of the Client, this does not take place in the period prior to the expiry of the Closing Date, then the surcharge as stated on the rate card or these additional costs must be borne by the Client. being paid.

10. XNUMX Cancellation

10.1 The Client is not permitted to unilaterally terminate the collaboration after signing the agreement.

10.2 If the Services consist of placing an Advertisement in a specific/special position or other expression for which MASTERS HQ. must incur additional costs in connection with specific requirements regarding the printing process, if, due to the actions of the Client, this does not take place in the period prior to the expiry of the Closing Date, then additional costs must be paid by the Client.

10.3 In the event of cancellation by the Client of the MASTERS HQ. Digital Services to be provided, the Client will bear all costs incurred by MASTERS HQ. is already obliged to comply with one or more third parties at the time of cancellation by the Client.

11. Liability

11.1 MASTERS HQ. carries out the Assignments and Services to be provided by it as carefully as possible. MASTERS HQ. in the event of a failure to fulfill its obligations, is only liable for any direct or indirect damage, including but not limited to consequential damage, stagnation damage, delay damage, loss of orders, loss of profit and processing costs of the Client related to or arising from the Advertising Contract or the Services, if this damage is caused by intent, gross negligence or deliberate recklessness on the part of MASTERS HQ. Without prejudice to the above, MASTERS HQ. accept no liability for the contents of sachets or test samples or other Plus Propositions, nor for any deterioration thereof as a result of other sachets or test samples or other Plus Propositions that have been attached, pasted or applied in the vicinity thereof.

11.2 The liability of MASTERS HQ. never goes further than reinstallation/redelivery of the Services, as agreed with the Client, or reimbursement of a maximum of the invoice value of those Services in accordance with Article 9 of these General Terms and Conditions. The compensation should be related to the extent to which MASTERS HQ. would have fallen short. Minor deviations do not give any right to compensation.

11.3 The Client bears the risk of errors in the execution of placed Assignments in the event of requests and communications from the Client not being received, incorrectly, not timely or incompletely by MASTERS HQ.

11.4 MASTERS HQ. is never liable for any direct or indirect damage resulting from entering into (and handling) transactions and agreements between the Client and its contracting parties.

12. Force Majeure

12.1 Parties are not obliged to timely fulfill one or more obligations under the Assignment if they are prevented from doing so as a result of force majeure. Force majeure includes - but is not limited to - a non-attributable shortcoming of engaged third parties or suppliers, the temporary unavailability or insufficient availability of hardware, software and/or internet or other telecommunications connections that are necessary for the delivery of the Services, the termination of a web page managed by a third party, as well as any other situation in which MASTERS HQ. or Advertiser cannot exercise (decisive) control. In the event of a force majeure situation, the Parties are not obliged to compensate any damage suffered by the other Party as a result of the force majeure situation.

12.2 As soon as the force majeure situation has lasted longer than one (1) month, both Parties have the right to terminate the Assignment immediately in writing.

12.3 As MASTERS HQ. to carry out an advertising order or an order to attach or stick up a Plus proposition due to unforeseen circumstances or due to force majeure during production, then MASTERS HQ. the right to suspend the execution of that Assignment for the duration of the impediment or to cancel the Assignment without being obliged to pay any compensation to the Client. In these cases MASTERS HQ. obliges the Client to inform the Client of the impediment as soon as possible and to express his opinion regarding the aforementioned choice.

13. Duration of dissolution

13.1 Unless expressly stated otherwise in the Advertising Contract, the contract term commences on the date the contract is signed.

13.2 Both Parties are entitled to terminate the Order extrajudicially with immediate effect without further notice of default if:

(a) the other Party is declared bankrupt;

(b) the bankruptcy of the other Party has been filed;

(c) the other Party is in suspension of payments;

(d) a suspension of payments has been applied for for the other Party;

(e) the other Party is dissolved or ceases its activities, including for MASTERS HQ. this includes discontinuing a MAGAZINE title or closing the Website in respect of which the Assignment has been issued;

(f) the delivery of the agreed Services or any part thereof is or threatens to be in conflict with applicable laws and regulations; and

(g) the other Party fails to comply with one or more of the obligations under the Advertising Contract, even after a reasonable period has been given to fulfill its obligation(s).

13.4 MASTERS HQ. is entitled to terminate the Assignment in writing with immediate effect without giving reasons if the Client is not considered creditworthy by MASTERS HQ.

14. Intellectual Property

14.1 The intellectual property rights to all Services that MASTERS HQ. delivered or made available in the context of the Assignment, remain the property of MASTERS HQ. or its licensors. To the extent necessary for use of the Services by the Client, MASTERS HQ. to the Client during the term of the Assignment a limited, non-exclusive, non-transferable right to use the intellectual property rights to the Services.

14.2 The copyright, or any other intellectual property right, by or on behalf of MASTERS HQ. Proposals, concepts, editorial contributions, products or other parts of its Services produced rest with MASTERS HQ., unless it can be demonstrated that the Client's direct contribution to the development was of essential importance. If the Client owns the copyright or any other intellectual property right of MASTERS HQ. violates this, the Client will immediately notify MASTERS HQ. be liable to pay a fine in the amount of the amount payable by the Client to MASTERS HQ. compensation owed in respect of the Services with a minimum of € 25.000 (twenty-five thousand euros). In addition, the Client will inspect the actual costs incurred by MASTERS HQ. compensate damage suffered.

14.3 The intellectual property rights to materials and data that the Client provides to MASTERS HQ. provided in the context of the Assignment remain the property of the Client or its licensors. To the extent necessary for the delivery of the Services by MASTERS HQ. the Client grants to MASTERS HQ. a limited, non-exclusive, non-transferable right to use the intellectual property rights during the term of the Assignment. The Client indemnifies MASTERS HQ. for all claims from third parties and resulting claims from third parties relating to the use by MASTERS HQ. of the Client to MASTERS HQ. materials and data provided and the intellectual property rights attached to them.

15. Privacy/cookies

15.1 MASTERS HQ. will offer the Services and process the Client's data in accordance with the privacy and cookie policy of MASTERS HQ. The Client hereby gives permission to MASTERS HQ. for processing the Client's personal data in accordance with the privacy and cookie policy.

15.2 Personal data collected, obtained or otherwise processed as part of the Assignment are and will at all times remain the property of MASTERS HQ., unless MASTERS HQ. and the Client makes deviating written agreements about the use, processing or other activity regarding this personal data.

16. confidentiality

16.1 The Parties will observe confidentiality with regard to confidential and/or business-sensitive information provided by the other Party during the conclusion and duration of the Assignment. This obligation also continues after the end of the Assignment.

16.2 The above confidentiality obligation does not exist if and insofar as:

(a) a Party is obliged to make disclosure on the basis of a statutory regulation or an authorized order from a government authority;

(b) the information is part of the public domain and is generally known at the time of disclosure; and

(c) at the time of disclosure to the other Party, this information was already in the possession of this Party, or was developed independently by this Party, without using the information provided.

17. Other provisions
    • The content of the Assignment and the General Terms and Conditions jointly determine the legal relationship between the Parties and replace all previously made agreements between the Parties with regard to the subject of the Assignment.

• MASTERS HQ. may engage third parties in the execution of the Assignment at its own discretion.
• Parties are not entitled to transfer their rights and obligations under the Assignment to third parties without the prior written consent of the other Party. MASTERS HQ. may transfer its rights and obligations under the Assignment to a group company, without prior written permission from the Client. MASTERS HQ. will inform the Client in writing of such transfer of rights and obligations.
• If and insofar as any part or provision of these General Terms and Conditions or the Assignment appears to be in conflict with any mandatory provision of national or international law, this will not affect the validity of the remaining part of these General Terms and Conditions or the Assignment. Instead of the part that conflicts with the law, the Parties will establish new provisions that correspond as much as possible with the scope of the invalid provision.
• In the event of a conflict between the provisions of the General Terms and Conditions and the Assignment, what is stated in the Assignment will prevail.

18. Applicable law/competent court

18.1 These General Terms and Conditions and all Assignments are exclusively governed by Dutch law.

18.2 Disputes arising from the Assignment and/or the General Terms and Conditions will, if between MASTERS HQ. and the Client cannot reach an amicable solution to the dispute, it will be submitted to the competent court in Amsterdam.

These General Terms and Conditions were last amended on July 1, 2020.

GENERAL DELIVERY CONDITIONS FOR SUBSCRIPTIONS MASTERS HQ BV

These are the general terms and conditions of MASTERS HQ BV.

MASTERS HQ BV

Amstelzijde 87

1184 TZ Amstelveen

020 85 11 450

[email protected]

Chamber of Commerce: 57446601

VAT number: NL852583461B01

Article 1. Definitions

1.1 MASTERS HQ BV: established in Amstelveen and registered with the Chamber of Commerce as MASTERS HQ BV under registration number 57446601.

1.2 Subscriber: the Customer who has entered into an Agreement with MASTERS HQ BV in the context of a Subscription.

1.3 Subscription: the Agreement between MASTERS HQ BV and the Subscriber on the basis of which the Magazine is delivered to the Subscriber on a regular basis during the Subscription Period and against payment of the Subscription Fees.

1.4 Subscription Fees: the fee that the Subscriber owes to MASTERS HQ BV in connection with the Subscription for each Subscription Period.

1.5 Subscription period: the term of a Subscription expressed in a period in which the Magazine is periodically delivered to the Subscriber.

1.6 General Terms and Conditions: these General Terms and Conditions.

1.7 Customer: the natural or legal person, whether or not acting in the exercise of a profession or business, who enters into an Agreement with MASTERS HQ BV.

1.8 Agreement: any arrangement or agreement between MASTERS HQ BV and the Customer regarding the sale of products and/or the regular delivery of the Magazine on the basis of a Subscription.

1.9 Magazine: an edition of the MASTERS magazine published by MASTERS HQ BV.

Article 2. Applicability of General Terms and Conditions

2.1 The General Terms and Conditions apply to all offers, Agreements and deliveries from MASTERS HQ BV, unless expressly agreed otherwise in writing.

2.2 If the Customer includes, in its order, confirmation or communication implying the acceptance of an offer, terms or conditions that deviate from or do not appear in the General Terms and Conditions or the offer of MASTERS HQ BV, then these are only binding for MASTERS HQ BV. if and insofar as these have been expressly accepted in writing by MASTERS HQ BV.

2.3 In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions also apply.

Article 3. Prices and information

3.1 All prices stated in materials originating from MASTERS HQ BV include VAT and other levies imposed by the government, unless stated otherwise.

3.2 If shipping costs are charged, this will be stated clearly in a timely manner before concluding the Agreement.

3.3 All materials originating from MASTERS HQ BV have been compiled with the greatest care. However, MASTERS HQ BV cannot guarantee that all information is correct and complete at all times. All prices and other information in materials from MASTERS HQ BV are therefore subject to obvious programming and typing errors.

3.4 MASTERS HQ BV cannot be held responsible for (colour) deviations due to screen quality.

Article 4. Establishment of Agreement

4.1 The Agreement is concluded at the time of acceptance by the Customer of MASTERS HQ BV's offer and compliance with the conditions set by MASTERS HQ BV.

4.2 If the Customer has accepted the offer from MASTERS HQ BV electronically, MASTERS HQ BV will confirm receipt thereof by email.

4.3 MASTERS HQ BV can inform itself within legal frameworks whether the Customer can meet its payment obligations, but also of all facts and factors that are important for a responsible conclusion of the Agreement. If, based on this investigation, MASTERS HQ BV has good reasons not to enter into the Agreement, it is entitled to refuse an order or request with reasons or to attach special conditions to the execution, such as advance payment.

4.4 Customer must ensure that the address and payment details provided by him are correct.

Article 5. Execution of Agreement

5.1 If no delivery period has been agreed or stated, products will in any case be delivered within thirty (30) days.

5.2 Deliveries under a Subscription will be delivered to the address known to MASTERS HQ BV. The subscriber is obliged to inform MASTERS HQ BV of any changes to his address or payment details in a timely manner. MASTERS HQ BV is not liable for any damage resulting from failure to notify a change of address in a timely manner.

5.3 MASTERS HQ BV advises the Customer to inspect the delivered products and to report any defects found within a reasonable time, preferably in writing.

5.4 As soon as the products to be delivered have been received by the Customer, the risk as regards these products passes to the Customer.

5.5 MASTERS HQ BV is entitled to deliver a similar product of similar quality to the ordered product, if the ordered product is no longer available. If the Customer does not wish to accept the alternatively delivered product, the Customer is entitled to terminate the Agreement free of charge and return it free of charge.

5.6 MASTERS HQ BV is entitled to engage third parties to perform the obligations arising from the Agreement. 

Article 6. Right of withdrawal

6.1 This article only applies if the Customer is a natural person who is not acting in the exercise of his profession or business. Business Customers are therefore not entitled to a right of withdrawal.

6.2 The Customer has the right to terminate the distance Agreement with MASTERS HQ BV within the cooling-off period of fourteen (14) calendar days, without giving reasons, unless the product is exempt from the right of withdrawal in accordance with paragraph 11 of this article.

6.3 The Customer can exercise his right of withdrawal by sending an unambiguous statement to MASTERS HQ BV within the cooling-off period showing this. The Customer can use the model withdrawal form for this.

6.4 When purchasing products, the reflection period starts on the day after the Customer, or a third party designated by him who is not the carrier, has received the (last) product from the order. With a Subscription, the cooling-off period starts on the day after the Customer has received the first edition of the Magazine.

6.5 During the cooling-off period, the Customer must handle what he has received under the Agreement with care. Customer will only open the packaging and use the product only to the extent necessary to verify the nature, characteristics and operation of products. The basic principle here is that this inspection may not go further than what the Customer could do in a physical store. In the event that the Customer goes further during the inspection than is necessary to assess the product, the Customer is responsible for the resulting depreciation.

6.6 After the Customer has informed MASTERS HQ BV of the termination, the Customer must return the product or products within fourteen (14) days in accordance with the reasonable instructions of MASTERS HQ BV. It is also possible to immediately return the product within the cooling-off period - as referred to in paragraph 2 - provided that an unambiguous statement is included with the return shipment showing that the Customer wishes to exercise his right of withdrawal.

6.7 Only the direct costs for the return shipment will be borne by the Customer. The customer must therefore bear the return costs himself.

6.8 If the Customer terminates an Agreement relating to a Subscription in accordance with the conditions of this article, the Subscriber is in principle obliged to return the received edition(s) of the Magazine and any welcome gift received to MASTERS HQ BV. This is only different if the Subscriber agrees to a proposal from MASTERS HQ BV to offset the value of what the Subscriber has received with the amount to be reimbursed to the Subscriber in accordance with the following paragraph.

6.9 Amounts already paid (in advance) by the Customer will be refunded to the Customer as soon as possible, but no later than fourteen (14) days after termination of the Agreement, in the same manner as the Customer paid for the order. Any costs paid by the Customer for shipping and payment will be refunded to the Customer upon return of the entire order. If the Customer has opted for a more expensive method of delivery than the cheapest standard delivery, MASTERS HQ BV does not have to reimburse the additional costs for the more expensive method. Unless MASTERS HQ BV offers to collect the product itself, MASTERS HQ BV may wait with reimbursement until MASTERS HQ BV has received the product or until the Customer demonstrates that he has returned the product, whichever is the earlier.

6.10 The right of withdrawal does not apply to:

1. a) products that are delivered sealed for reasons of hygiene or health protection and of which

Customer has broken the seal after delivery;

1. b) products manufactured in accordance with the Customer's specifications (customization);
2. c) the supply of single issues of a magazine;
3. d) the supply of products that deteriorate quickly or have a limited shelf life;
4. e) the delivery of audio and video recordings and computer software on physical carriers of which the seal has been broken after delivery.

Article 7. Compensation and payment

7.1 Customer must make payments to MASTERS HQ BV according to the payment method chosen in the ordering procedure. The available payment methods depend on the product or Subscription selected by the Customer. MASTERS HQ BV is free to choose whether to offer payment methods and these may also change from time to time.

7.2 When taking out a Subscription, the Customer issues an authorization for direct debit to MASTERS HQ BV or a third party engaged by it. Customer must ensure that the collection can be carried out at the time of collection. Refund of collected amounts does not release the Customer from his payment obligation(s) towards MASTERS HQ BV.

7.5 If the Customer does not fulfill his payment obligations under an Agreement in a timely manner, MASTERS HQ BV is entitled to suspend the execution of the Agreement until the Customer has fulfilled his payment obligation.

7.6 If the Customer does not meet his payment obligation(s) on time, the Customer is, after the Customer has been informed by MASTERS HQ BV that the payment term has been exceeded and MASTERS HQ BV has subsequently granted the Customer a period of fourteen (14) days to to still meet its payment obligations, after failure to pay within this 14-day period, statutory interest will be owed on the amount still owed and MASTERS HQ BV is entitled to charge the extrajudicial collection costs incurred by MASTERS HQ BV in accordance with the Decree compensation for extrajudicial collection costs (BIK).

7.7 With regard to prices for a Subscription, MASTERS HQ BV reserves the right to change the amount of the Subscription fees for both existing Subscriptions and for Subscriptions that have been tacitly renewed. When changing the Subscription Fees, MASTERS HQ BV may, among other things, seek alignment with the applicable Consumer Price Index. If a price change is implemented within three (3) months after conclusion of the Agreement, the Customer obtains the right to terminate the Agreement.

Article 8. Warranty and conformity

8.1 MASTERS HQ BV ensures that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the Agreement and/or government regulations. If specifically agreed, MASTERS HQ BV also ensures that the product is suitable for other than normal use.

8.2 A warranty provided by MASTERS HQ BV, manufacturer or importer does not affect the legal rights and claims that the Customer already has and can invoke under the Agreement.

8.3 If the delivered product does not comply with the Agreement, the Customer must notify MASTERS HQ BV within a reasonable period after discovering the defect.

8.4 If MASTERS HQ BV deems the complaint to be justified, the relevant products will be repaired, replaced or reimbursed after consultation with the Customer. The maximum compensation is, taking into account the article regarding liability, equal to the price paid by the Customer for the product.

Article 9. Liability

9.1 This article only applies if the Customer is a natural person or legal entity acting in the exercise of his profession or business.

9.2 The total liability of MASTERS HQ BV towards the Customer due to an attributable shortcoming in the performance of the Agreement is limited to reimbursement of a maximum of the amount of the price paid by the Customer for that Agreement (excluding VAT), with a maximum of €100.

9.3 Liability of MASTERS HQ BV towards the Customer for indirect damage, which in any case - but expressly not exclusively - includes consequential damage, lost profits, lost savings, loss of data and damage due to business stagnation, is excluded.

9.4 Apart from the cases mentioned in the previous two paragraphs of this article, MASTERS HQ BV has no liability whatsoever towards the Customer for compensation, regardless of the grounds on which an action for compensation would be based. Any limitation or exclusion of liability included in the Agreement or the General Terms and Conditions will lapse if and insofar as damage is the result of intent or deliberate recklessness on the part of MASTERS HQ BV or in the event of damage due to death or serious bodily injury.

9.5 The liability of MASTERS HQ BV towards the Customer due to an attributable shortcoming in the performance of an Agreement only arises if the Customer immediately and properly gives notice of default in writing to MASTERS HQ BV, setting a reasonable period to remedy the shortcoming, and MASTERS HQ BV also after continues to fail to fulfill its obligations within that period. The notice of default must contain as detailed a description as possible of the shortcoming, so that MASTERS HQ BV is able to respond adequately.

9.6 A condition for any right to compensation to arise is that the Customer reports the damage in writing to MASTERS HQ BV as soon as possible, but no later than thirty (30) days after it occurred.

9.7 In the event of force majeure, MASTERS HQ BV is not obliged to compensate the Customer for any damage caused as a result. Force majeure is in any case understood to mean disruptions or failure of the internet, telecommunications infrastructure, power failures, civil unrest, mobilization, war, transport disruptions, strikes, exclusion, business disruptions, stagnation in supply, fire, flooding, import and export barriers.

Article 10. Retention of title

10.1 As long as the Customer has not made full payment for the entire agreed amount, all delivered products remain the property of MASTERS HQ BV.

10.2 The retention of title also applies to any other claim, whether related or not, that MASTERS HQ BV may obtain directly against the Customer due to the Customer's failure to fulfill one or more of its obligations towards MASTERS HQ BV.

Article 11. Duration and termination of a Subscription

11.1 A Subscription is entered into for the Subscription Period and cannot be canceled prematurely.

11.2 Towards the end of the Subscription Period, the Subscription - not being a gift or trial subscription - will be tacitly renewed for an indefinite period, unless the Customer has canceled the Subscription taking into account a notice period of one (1) month.

11.3 There is no tacit extension if the Customer has accepted a new offer from MASTERS HQ BV. In that case, there is a new Agreement and the new Subscription cannot be canceled prematurely in accordance with paragraph 1.

11.4 The amount of the Subscription Fees may be different after tacit renewal, if this was agreed upon when entering into the Agreement. If nothing has been agreed, the Subscriber will owe Subscription Fees after tacit renewal, which - unless changes are made in accordance with Article 7.7 - are equal to the Subscription Fees that the Subscriber owed for the Subscription Period prior to the renewal.

11.5 A Subscription that has been tacitly extended for an indefinite period can be canceled by the Subscriber at any time, subject to a notice period of one (1) month. Cancellation of a subscription can be done in writing by (registered) mail or by e-mail [email protected]. The Customer must ensure that the cancellation reaches MASTERS HQ BV in a timely manner. MASTERS HQ BV will ensure immediate confirmation of receipt of the cancellation.

11.6 MASTERS HQ BV can cancel a Subscription at any time, subject to a notice period of one (1) month.

11.7 After cancellation by the Subscriber or MASTERS HQ BV, any overpaid amounts will be refunded to the Subscriber pro rata.

Item 12. Persoonsgegevens

12.1 MASTERS HQ BV processes the Customer's personal data in accordance with the published privacy and cookie statement.

Article 13. Complaints procedure

13.1 If the Customer has a complaint about a product and/or about other aspects of the services of MASTERS HQ BV, he can submit a complaint to MASTERS HQ BV by telephone, e-mail or post.

13.2 MASTERS HQ BV will provide the Customer with a response to his complaint as soon as possible, but in any case within fourteen (14) days of receipt of the complaint. If it is not yet possible to provide a substantive or definitive response, MASTERS HQ BV will confirm the complaint within fourteen (14) days of receipt of the complaint and give an indication of the period within which it expects a substantive or definitive response. to respond to the Customer's complaint.

13.3 Customer who is not acting in the exercise of his profession or business can also submit a complaint via the European dispute resolution platform, accessible via the website ec.europa.eu/consumers/odr/. 

Article 14. Final provisions

14.1 Dutch law applies to the Agreement. If the Customer is a natural person who does not act in the exercise of his profession or business, this choice of law does not affect the protection that the Customer enjoys under the mandatory law of his place of residence.

14.2 Unless otherwise prescribed by mandatory law, all disputes that may arise as a result of the Agreement will be submitted to the competent Dutch court in the district where MASTERS HQ BV is located.

14.3 If a provision in these General Terms and Conditions proves to be invalid, this will not affect the validity of the entire General Terms and Conditions. In that case, the parties will establish a new provision(s) to replace it, which will reflect the intention of the original provision as much as legally possible.

14.4 In these General Terms and Conditions, “in writing” also includes communication by e-mail, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.

VISITOR CONDITIONS MASTERS EXPO

Article 1 – Visitor conditions

1.1 These Visitor Terms and Conditions apply to Visitors to MASTERS EXPO organized by MASTERS HQ BV.

1.2 MASTERS HQ BV will do everything within reason to ensure that the visit to MASTERS EXPO proceeds according to the Visitor's wishes.

Article 2 – Ticket sales / Offers / Prices

2.1 All offers, (program) announcements, communications or otherwise provided information and quotations made by MASTERS HQ BV or by Third Parties in relation to MASTERS EXPO are without obligation. MASTERS HQ BV accepts no liability for any errors in announcements, offers, communications or otherwise provided information and quotations made to the Visitor by MASTERS HQ BV and/or Third Parties and others, or for errors made in the (pre)sale of entrance tickets by Third parties.

2.2 If requested, the Visitor is at all times obliged to show his/her admission ticket to identified officials of RAI Amsterdam and MASTERS HQ BV. The admission ticket must in any case be shown upon entering the relevant hall in RAI Amsterdam.

2.3 The Visitor is not entitled to obtain a refund from MASTERS HQ BV of the entrance fee or any other compensation in the event of loss or theft of his/her admission ticket. If the Visitor does not use the admission ticket for whatever reason, this will be at his/her own expense. An admission ticket once obtained cannot be exchanged. In these cases, MASTERS HQ BV will also not refund the entrance fee.

2.4 The Visitor may be denied access if it turns out that the admission ticket has not been obtained from MASTERS HQ BV or from other recognized (advance) sales addresses. MASTERS HQ BV is never liable for admission tickets sold by third parties and other third parties. Only admission tickets purchased at points of sale recognized by MASTERS HQ BV / Third Parties will be accepted.

Article 3 – Stay at RAI Amsterdam

3.1 During his/her stay in RAI Amsterdam, the Visitor must not act contrary to public order, good morals and the rules of decency applicable to the nature of MASTERS EXPO. In this context, the Visitor is also obliged to strictly follow the directions and instructions given by the (identifiable) officials of RAI Amsterdam and MASTERS HQ BV. If, in the reasonable opinion of a managerial officer of RAI Amsterdam or MASTERS HQ BV, the Visitor acts in any way contrary to these standards, instructions or instructions, the Visitor may be denied further access to RAI Amsterdam for MASTERS EXPO, without the Visitor can assert any right to reimbursement of his/her admission ticket and other costs.

3.2 The Visitor is prohibited, among other things:

1. a) to offer goods of any kind for sale to third parties in RAI Amsterdam, or to provide them free of charge;
2. b) bring (domestic) animals into the RAI Amsterdam;
3. c) to bring into or carry with him, in the opinion of an official of RAI Amsterdam or MASTERS HQ BV, objects or substances that are dangerous and/or bothersome to visitors to RAI Amsterdam, unless expressly determined otherwise in writing by RAI Amsterdam; After the visitor's permission, the security guard may check the visitor's bags and brought goods for prohibited and inadmissible objects. If a visitor, supplier or staff member does not give permission for this, the security guard may deny him or her access. There is a general guarded cloakroom for bags that cannot be admitted to the fair.
4. d) to smoke in RAI Amsterdam.

3.3 In special cases, MASTERS HQ BV may determine that the Visitor is not permitted to use photo, video, film, sound and other recording equipment and telephones or other means of wireless communication in RAI Amsterdam. In that case, the officers of RAI Amsterdam and MASTERS HQ BV identified as such are authorized to demand the surrender of any equipment found and to take custody of it during the Visitor's stay in RAI Amsterdam. In the event of refusal to cooperate, the Visitor may be denied (further) access to MASTERS EXPOs, without the Visitor being able to claim any reimbursement of the price of the admission ticket and other costs.

The visitor should realize that other visitors can take photos in RAI Amsterdam during MASTERS EXPO.

3.4 MASTERS HQ BV reserves the right to make (or have made) video and/or sound recordings of MASTERS EXPO at which the Visitor is present. The Visitor will not raise any copyright or other objection to the use of his portrait/likeness in the context of the publication of said recordings.

3.5 For security reasons, the Visitor must be identifiable. A Visitor whose face is not visible and who refuses to show his or her face during access control will be denied access to MASTERS EXPO.

3.6 Children under the age of 18 may only visit MASTERS EXPO accompanied by an adult.

3.7 A visitor to MASTERS EXPO will not consume his or her own food and drinks. Only food and drinks offered by catering points at MASTERS EXPO.

Article 4 – Liability of MASTERS HQ BV

4.1 The Visitor's stay in RAI Amsterdam is at his own expense and risk.

4.2 MASTERS HQ BV is only liable for property and/or consequential damage suffered by the Visitor or injury caused to the Visitor, which is directly and exclusively the result of intent or deliberate recklessness on the part of MASTERS HQ BV, on the understanding that only that damage is eligible for compensation. is eligible, against which MASTERS HQ BV is insured or, in all reasonableness and fairness, should have been insured. The liability of MASTERS HQ BV is excluded for, among other things:

1. a) damage resulting from the actions of Third Parties, including persons engaged by MASTERS HQ BV / Third Parties and tenants of (spaces in) RAI Amsterdam and persons engaged by other third parties;
2. b) damage resulting from failure to follow instructions given by the officials of RAI Amsterdam/MASTERS HQ BV and from failure to comply with the generally applicable rules of decency;
3. c) (consequential) damage as a result of unforeseeable changes in the starting and closing times of MASTERS EXPO to which the agreement between MASTERS HQ BV and the Visitor relates;
4. d) damage in any way caused by other Visitors.

4.3 MASTERS HQ BV is never liable for damage suffered by the Visitor as a result of force majeure on the part of MASTERS HQ BV. Force majeure also includes any circumstance independent of the will of MASTERS HQ BV - even if this could already be foreseen as a possibility at the time the agreement was concluded - which temporarily or permanently prevents fulfillment of the agreement, as well as to the extent that not already included, war, war violence, terror and/or terrorist threats, civil war, riots, riots, action by the police and/or fire brigade, strikes, transport difficulties, fire and other serious disruptions in RAI Amsterdam, strikes, diseases, epidemics and pandemics, weather conditions and non-functioning public transport for any reason.

Article 5 – Complaints / Complaints
5.1 Complaints about the execution of the agreement between MASTERS HQ BV and the Visitor must reach the management of MASTERS HQ BV preferably immediately, and in any case within one month, after the execution of the agreement has taken place, by registered letter. Complaints submitted after this period will no longer be processed by MASTERS HQ BV.
5.2 Complaints are in principle not possible with regard to the following complaints and circumstances that cannot be avoided by MASTERS HQ BV, and therefore do not lead to any obligation to pay compensation on the part of MASTERS HQ BV:

1. a) complaints and circumstances relating to changes in the program, including, but not limited to, changes in the person(s) performing, in the composition of the program, cancellations or shifts from MASTERS EXPO to a different date;
2. b) complaints and circumstances relating to the quality of the performance of MASTERS EXPO to which the agreement between MASTERS HQ BV and the Visitor relates;
3. c) complaints and circumstances relating to nuisance or inconvenience caused by other Visitors, including, but not limited to, noise pollution, inappropriate behavior, theft and molestation; in the event of repeated nuisance or inconvenience caused by certain visitors to be identified, MASTERS HQ BV will do everything possible to deny access to these visitors in the future if necessary;
4. d) complaints and circumstances relating to nuisance or inconvenience caused by maintenance work at RAI Amsterdam, or to the consequences of this maintenance work that could reasonably have been carried out at that time;
5. e) complaints and circumstances relating to nuisance or inconvenience caused by the improper functioning of facilities in the halls of RAI Amsterdam, unless there is culpability as a result of improper maintenance;
6. f) complaints and circumstances relating to (noise) nuisance caused by simultaneously taking place Events, including necessary actions that serve to prepare for these Events, or that are in any other way related to these Events, in other areas of RAI Amsterdam;

Article 6 – Personal data
Personal data of the Visitor is processed by MASTERS HQ BV and any third party processors in accordance with the General Data Protection Regulation (GDPR).

Article 7 - Force majeure         
If MASTERS HQ BV cannot fulfill its obligations towards the visitor due to a non-attributable shortcoming, the fulfillment of that obligation will be suspended for the duration of the force majeure situation. Force majeure is in any case understood to mean any circumstance beyond the control of MASTERS HQ BV, as a result of which the fulfillment of its obligation towards the visitor is prevented in whole or in part, or as a result of which the fulfillment of its obligations cannot reasonably be expected of MASTERS HQ BV. . These circumstances include in any case: emergency situations (such as extreme weather conditions, fire and lightning strikes), strikes, diseases, epidemics and pandemics, non-compliance by suppliers on whom the organizer is dependent for the execution of MASTERS EXPO (including the operator of the Exhibition space and the stand construction company), burglary, telecommunications disruptions and/or in connection with any instruction from relevant authorities. The purchased tickets will then be converted into tickets for MASTERS EXPO 2024.

Article 8 – Residual provisions
MASTERS HQ BV reserves the right to change the General Visitor Terms and Conditions. The General Visitor Terms and Conditions that have come into effect replace all previous general visitor terms and conditions, unless expressly stated otherwise by MASTERS HQ BV.

The applicability of these General Visitor Terms and Conditions does not affect the possible applicability of other (contractual) conditions and/or regulations of RAI Amsterdam.

Article 9 – Additional visiting conditions in connection with Corona
In connection with the measures against the spread of the Corona virus, the following additional visiting conditions apply. Where there are contradictions between the additional and regular visiting conditions, the additional conditions will take precedence.
– Stay at home if you have health problems;
– You can only visit MASTERS EXPO if you and your housemates have been free of complaints for at least 24 hours;
– Follow the applicable hygiene measures (sneezing, washing hands, etc.);
– Follow instructions from the staff at all times.

If a Visitor shows signs of cold complaints or has a temperature of up to 38 degrees Celsius or fever, MASTERS EXPO is entitled to refuse or remove the Visitor from MASTERS EXPO without consultation. 

By visiting MASTERS EXPO you agree to the hygiene measures and the measures in case of health complaints in addition to our regular visiting conditions. If you have any questions about this, please ask prior to your visit: email to [email protected] or call +020 (8511450)XNUMX-XNUMX.